Service Department was awesome not to mention the professionalism of my Service Advisor Mr Juan Sanchez . GOOD JOB !!!!

Jessie was great! He listened and addressed all of my questions and had my car ready much faster than the expected time. All of the staff is very pleasant and friendly.

For 20 years, I've had great success having my cars serviced at Costa Mesa Honda. Specifically Lidio Valle is an exemplary service adviser. He's genuine, sincere, knowledgeable and professional. I appreciate the occasional service discount offered because saving a little money is important. CM Honda does a nice free car wash as well. I've also bought a few cars from the dealership over the years, and had positive experiences each time. I highly recommend Costa Mesa Honda!

Hamed, Marcel, and John were very friendly and helpful!

Had a great experience with Lidio this week for my Accord. He got me in quick, promptly followed up, made sure everything was done right and finished before the initial time estimate. He even had some scratches buffed out, above and beyond what I asked or expected.

Lidio has always been helpful. This is an overdue recognition for Lidio. I’ve been coming to this branch since relocating to OC. Because of people like Lidio, I’m confident that people will keep coming back to this branch. He’s so helpful and he’s usually the first one to ask if I have been helped already. All the others just sit and stare at their computers. Way to go Lidio!

Jesse was awesome , great customer service also helped me out with a recall on my car

The maintenance price is higher than average. I asked questions -- maybe too many-- over the phone, then the other side muted, and a few seconds later it was disconnected.

Great customer service. Hazem is the best, he helped us through the whole process of leasing a new car and highly recommend him.

Good service

I took my car for an oil change and tire rotation. I was charged what I was quoted over the phone. No additional charges or fees. The Service advisor, Lidio Valle, was great he didn't try to add other repairs to my car. He was very professional and answered all my questions. Their courtesy shuttle picked me up from work to take me to AutoNation Honda to pick up my car which was very convenient. I will definitely service my car through AutoNation Honda.

Nguyen Dam from the internet sales worked really hard to earned my business. He got the approval on the price that I wanted. John in finance worked with us with giving us some discount on a few of the options. Vehicle was ready when I came back to pick my new purchase.

Lidio in the service department definitely took care of me. I was in need of new rear brake pads and 4 new tires and he was on top of calling around and getting me the best rate for tires and ended up saving me $300! He even made sure that when I got my car back, it was vacuumed and washed as well. Excellent customer service and I’ll be asking for Lidio every time I have anything done on my car at Auto Nation Honda.

Parts department are terrible. Horrible service.

Great service fast and friendly

Juan was extremely helpful and was able to help me get my car in/out quickly!

By far this place has the best customer service. The staff working the service department are courteous, friendly, and knowledgeable. Noe the service agent always follows up when you have questions or concerns about your vechile. I would definitely recommend this place to all Honda owners who need to service their car.

Went there for a simple A1 service (oil change and tire rotation) Attempted to upsell on unneeded items for a brand new vehicle, charged $20 more than I was initially quoted. When I went back to pick up my vehicle they could not find my keys, they spent 15-20 min attempting to look for them and eventually did, when they gave them back to me all I was told was “sorry” for making me late to my work meeting. After they gave me the keys the rep walked outside and said to me “You know the missing key had nothing to do with me, when you get the survey please give 5 stars.” Sorry but this experience makes everyone there look bad.

The sales staff at Autonation Honda Costa Mesa were exceptionally helpful and friendly. The sales person that helped me, Hazem, and his manager, Peter, both were very helpful and accommodating. I purchased a new Accord and had done a lot of research online (on forums and Truecar) on different prices people had been paying for their cars (both before tax and out the door), so I had an idea what I wanted to pay. When presented with an offer from the sales person, the price was already very good and rebates were added. I didn't have to play the negotiating game going back and forth. I was happy with the price and they even got me financing to help build my credit (I was planning on paying cash, but instead put a significant down payment to qualify for financing). The finance manager was also helpful, and informative. There were no sneaky numbers in the paperwork, everything was as expected. Although, I did end up purchasing the extended warranty elsewhere for a fraction of the price. Also, the parts department seemed to operate completely different from the sales department and were not willing to price match another Honda dealership's advertised price on accessories. I just spent over $2,000 on official Honda parts from a different (official) Honda dealership (not some random guy's aftermarket ebay account). I guess the parts manager has a different strategy on pricing. Overall, I am very happy with the car I purchased, very happy with the price I paid, very happy with the financing, very happy with the sales staff, and very happy with my experience at Autonation Honda Costa Mesa. If I'm in the market to purchase a Honda again, I would go back to this dealership. Of course I won't be buying any parts from this dealership and would not recommend anyone to buy parts from them either. It's significantly cheaper to order from another dealership and pay for shipping (you can find the dealership I'm referring to if you do some very basic search). But if you want to buy a Honda vehicle, yes, I definitely recommend this dealership. On a side note, I purchased a new 4Runner a few years ago at a Toyota dealership in Pasadena, and the sales team left me with an unpleasant experience. We didn't try to negotiate on price or terms or anything, but they just had lousy attitudes. I loved the 4Runner itself, but did not like the dealership or the sales team. I bring this up to point out that it makes a big difference who the sales team is and how they will or will not work with you.

I had an interesting experience here. I did buy a car so through AutoNation Honda so I will explain the experience. When I arrived I asked for the guy I had been texting with and he met me. He was a nice younger gentleman. We hopped in the car I wanted to test drive and went around the block, I asked if we could go on the freeway twice and he didn’t respond either time. He just told me to turn back into the dealership. It was interesting to say the least but I already knew that o wanted this vehicle so we went inside to do paperwork. I sat down and we began running over the numbers, I called my wife she agreed so I signed the paperwork and we started moving forward. I asked that they fill the gas tank up, detail and wash the car as well as remove the pink license plate. He assured me that would all be done. Well the detail was the first thing that didn’t happen, they said I needed to bring it back in and drop it off. Well that is incredibly inconvenient to do especially with a family of 5. It was quite frustrating. The sales manager also assured me that it would be done and I reiterated please take off the pink license plates it’s not my thing, he said absolutely we will remove them. After working through the financing papers, etc, I was told my car wasn’t ready because they were filling it up with gas, so they would deliver it to my house, he said, “text me when your done with dinner and I will bring it right away.”. I liked the idea since I drove to the dealership by myself. I went home, text the salesman after dinner and he just replie with a client. My young kids were staying up to see the car, so I wanted the car home sooner than later, finally he told me he was leaving to deliver the car and he would be there in 20 minutes. The dealership is only 6 minutes from my house but that’s fine. He finally showed up 40 minutes later. Did he take it for a joy ride? My family and I immediately got in the car and it smelled like cigarette smoke. I got out of the car and said, did you smoke in the car, he looked shocked and said no, I said well it smells like cigarette smoke inside. He said, “I smoke but I didn’t smoke in the car.” I said so you smoked outside the car then immediately got in the car and he said yeah. Well thanks man, what a lovely smell. I then noticed that the pink license plates were still on the car, thank you again. When I woke up in the morning to get in the car I realized the gas tank was only a little bit over 3/4 full. Thank you yet again. All of that to say, just follow through with your word. No the experience was not horrible, but the least they could do is follow through after the sale of the car. That is if they care about their reputation. Anyways, 3 out of 5 stars, not terrible but not at all a great experience.

I would not recommend this dealership to anyone, after you buy the car it's all downhill save yourself the trouble and buy from another dealership. Customer service does not exist at this dealership.

I first went to AutoNation Honda for some bodywork on my 2013 Volvo C70. Yes, a Volvo, because it was originally purchased at AutoNation Volvo in San Jose. The body shop manager Keith Thompson was an absolute delight to work with. That was about 18 months ago. Fast forward to last week, my Volvo [Schedule time for Maintenance] notification came on. I called to schedule at my fave Volvo authorized shop and much to my horror and dismay, they had permanently closed. So I'm thinking, do I want to drive over to the Volvo dealership in Santa Ana/Tustin or just try the AutoNation dealership within walking distance. I opt for closeness. The staff at AutoNation Honda could have not been more professional, though they were surprised to see me. Scheduled maintenance is basically reading down a list and checking the oil. Regardless of the make, a certified mechanic can do this. And they did. The only tiny glitch was forgetting to reset the notification light but they fixed that right away too. And the price was right. I am a permanent AutoNation Honda fan. 👍🏽👍🏽👍🏽

By far, Daniel Z was one of the best sales persons I've dealt with in a long time. Daniel first greeted me at the dealer and I was blown away with his professionalism and patience. He had no issues with me test driving multiple trims of the Accord and he remained patient with me during the entire process. A+++ customer service from Daniel at all times. Definitely will refer any friends or family if they're ever in the market for a Honda!

After weeks of looking at different makes and models of mid-size SUVs, I ended up at AutoNation Honda in Costa Mesa. Dan Ransom in Sales and Don in Financing were a pleasure to work with. I highly recommended this establishment when you are looking for a new, or used vehicle. Dan kept me at ease, listened to my needs, and found me exactly what I wanted. I am now the owner of brand new 2018 CRV EX AWD. If you want to avoid the high pressure and headaches you may get from other dealerships, go to AutoNation Honda in Costa Mesa. I enjoyed the experience with their staff, and so will you.

My experience was excellent. Everybody was polite and made me feel like being at home.

Great & Quick Service. Made appointment and was in and out in no time.

My experience was excellent. Everybody was polite and made me feel like being at home.

I recently purchased a 2019 Honda Ridgeline truck (Black Edition) and had a rather mixed experience - some aspects were excellent, but one aspect was awful, hence the middling rating. I went to Autonation Honda in Costa Mesa to test drive the Ridgeline and see if it was nice enough to consider parting with my Mercedes coupe (I needed the towing and hauling capabilities but wanted at least a semi-luxurious cabin and riding experience). The salesman (Habib) was very friendly, helpful, knowledgeable, and pleasant to work with. The test drive sold me on the truck, and we negotiated a deal for the new truck, and the Mercedes as a trade-in. The process was straightforward and reasonable, free of high-pressure sales tactics. Even the time with the "finance guy" was hassle-free. So far, so good. Since the price of my trade-in was higher than the cost of the truck, the final numbers showed I was due about $5K for the difference. I was asked if I wanted to pick up the check at the dealership or have it mailed to me. I opted to have the check mailed. I must admit that it was my mistake for not asking how long it would take to get the check (I assumed a couple of days or so). How wrong I was! After buying the truck on the 10th, I contacted Habib on the 18th, inquiring about not receiving the check. He had to message and email the "business office" (this was an Autonation Financial Office in Irvine), and I wasn't able to pick up the check until the 21st. The delay was attributed to paperwork processing and presented as if it was a typical timeline. I'm not sure if most of the blame lies with the Autonation Honda dealership (I don't blame my salesman, though, maybe their finance section), or with the general Autonation business office; regardless, I think it represents very poor customer service to have to wait 11 days for a check. It is just as unacceptable, in my eyes, as if I owed $5K for the deal and waited 11 days to pay by a check. I know it is partly my fault for not asking how long I would have to wait for the check; certainly, if they had told me upfront it would take 11 days, I would have cancelled the deal, and taken my Mercedes up the street (literally, on Harbor Blvd), to CarMax, to see what they would offer to purchase my car. At least they would not have taken 11 days to issue a payment. I do hope that, if this type of check payment delay (11 days) is typical, that they reconsider their standard operating procedures to expedite the process. In this day and age, there is no excuse for an 11 day delay in a check issued by a mammoth entity like Autonation. All in all, I still think highly of the Honda dealership, its product, and my salesman, but the delay in the check left me rather disgruntled, hence the mixed rating. I would have no problems buying another Honda from that dealership in the future, and working with Habib, but next time it won't involve a trade-in!

The customer service is bad, I was there for oil change, the service advisor ignored telling me that my car is ready for pick up, he told me by the end of the visit that my car will be ready in twenty minutes after I declined some services and deferred them to a later time, but he didn’t neither come back nor giving me a call as the service advisors used to do at Honda dealerships , he let me waiting at the lobby while he was sitting in front of his desk a few feet away from me, however he knows that I was waiting inside, I went by myself to ask him about the status of my car, he replied by yes it’s ready, so as long as it became ready for pick up why didn’t he let me know ?why he ignored telling me at least by phone ? however he didn’t have any clients at all, that made me upset because I waited much time in vain, after I got home I called him to clarify from him the reason that prevented him from letting me know that my car is ready because that wasn’t inappropriate, he said : well I don’t go back, he meant that he doesn’t go back to let me know that my car is ready for pick up, he didn’t even want to say sorry, later somebody called me from the dealership to get my feedback and to figure what happened but she was in a hurry and she didn’t even call me by my name, that was completely disrespectful, she asked me at the beginning of the call : are you the party that brought Honda Civic 2016 for service ? she wasn’t courteous, and she seemed doesn’t want to listen to what happened, bad customer service !

Worse experience of my life. My main complaint goes to Jesse Carson at the AutoNation Honda Costa Mesa. I went in for an initial oil change, in which other service were recommended. I explicitly asked if this was covered in my service coverage, that I pay monthly for? And he confirmed that, yes, the services mentioned were covered in my service plan. During the conversation, as I was asking basic questions, he started to address me as “sweety”, in an obviously condescending manor, this continued for the rest of the conversation. When leaving the location, I was given no paper copy, or any out of pocket expectations. I later received a call from him, in which he recommended other services. I asked if the recommendations, as well, were covered in my service plan coverage, to which he said no. At this point, there was still no communicated fact that my coverage had expired. During the conversation the phrases of “yes sweety” and “yes love” were used, furthering the feeling of condescending, sexist, behavior. When he used such phrases, he avoided the actual explanation of the recommendations that he himself suggested, furthering the feeling of condescending tone of expecting to have known exactly what he was talking about. He ended the conversation with the demand that I had to be present in the next 20 mins, even though they did not close within the next few hours. On arrival to pick up my car, I was informed that I needed to pay $300+, which made no sense since I was expecting to pay nothing, just like my other routine maintenance visits. The cashier told me to “go ask someone”, in a very uncaring way. The service advisor, Jesse, was no longer present, and I asked a few people if they could locate him. After about 10 mins, they concluded that he had apparently had left early (around 2pm, while the department closed hours later). They called him up, and I tried to clarify the situation, in which he said “the paperwork was clear” yet he never explained the paperwork, even after two of my very direct inquiries that my monthly payments covered the charges. To be clear, “the paperwork” Jesse mentioned said that my service coverage plan had reached completion due to my mileage; I was about 1.5k miles over, making this expired coverage pretty recent knowledge, to both the dealership and myself. If this was clearly identified during the initial conversation, and the fact of charges would be $300+, I would have not had all the services done at this time and even opted out of several of them completely. In the end, I received 0 help from Jesse and started to cry in frustration at his complete unprofessionalism and incompetence as a service advisor. The other present service advisor (whom was facilitating the communication) attempted to be helpful, and lower the price slightly (by ~10%). At that point, I payed the charges, in fear of not getting my car keys back (as I do not know the laws in this kind of situation). The Honda Costa Mesa office was very unprofessional, the furthest thing from a “helpful honda dealership”, and I place I will refuse to ever go back to. To resolve this, I would like the complaint above be filed against the service advisor “Jesse Caron”, and a refund be issued for the service that I mislead into authorizing. I reached cooperate office with my complaint, all they said was to contact AutoNation’ manager. However, they do not know his or her name. I write this in hope they do not scam other customers.

I went to the part department getting a part. Same part that i paid 100.00 at freeway Honda they wanted to sell me for 170.00 and saying that they are different dealer . Its a joke this place. Same part and same part number. Only difference the lady at part wanted 70.00 more

Hazem sold us a 2019 Honda CR-V and we are completely satisfied. We communicated with the dealership for a few months waiting for the 2019 models to be delivered. Once the vehicle arrived, we were given a competitive price via email and that was exactly what we paid. This was our first time purchasing a new car and we would definitely buy from AutoNation Honda again.

Kathryn did a great job, your pricing for recommended services is high as usual, but my experience was great!

If you don't receive a survey after your appt they have illegally deleted your email to rig the system. The employee's pay depends on high customer satisfaction however that did not stop the service manager (Quintero) from calling a customer to bully, intimidate and shout at a customer who's car was damaged by a mechanic.

Honda is so helpful. I had a great experience with them.

Recently got a new 2019 Accord Sport from here and Hazem helped me. He was amazing! He answered all my questions via email before I was resdy. Once I was ready and came to the shop, he was very helpful and didn't pressure me at all. At the end he gave me an incredible deal and helped complete the sale so comfortably. Thank you Hazem!

Service is excellent! Our service advisor Bobby really took care of us and made the entire experience quick and easy.

Bobby provided me a 5-star customer experience. Thanks for your help!

they are very nice

Great customer service. Love my new Honda Pilot. Called in and got the best deal

Excellent service. I have my Civic serviced at AutoNation because they're always courteous, on time, and give great service.

Out of many dealerships in Southern California. I found the best deal at this dealership. Was treated with respect and great service. My salesman was Hazem who was very helpful, accommodating, and knowledgeable. Would definitely recommend AutoNation Honda Costa Mesa to any friends or family.

Friendly, personable and very help in explaining what needed attention and why. Not pushy when I decided to put some urgent issues off until later.

My wife and I couldn't be any happier with our customer service experience at Costa Mesa Honda; we also received a very great deal on our new Honda Accord! The staff treated us with respect and professionalism throughout our visit. They answered our questions and addressed our concerns with patience and positive attitudes. The staff made sure that our car buying experience was optimized by being transparent with their prices throughout the negotiation and financing process. They were not pushy with added options and insurance plans. Every cost associated with the car were listed and itemized and explained to us. The dealership was very cleaned. We liked their free popcorn. hehe... Jessie was our car salesman. He was very attentive to our requests and answered our questions with great knowledge and enthusiasm. Costa Mesa Honda offered the BEST DEAL out of all the dealerships we've negotiated with! We'll be coming back to them for future car purchases. - (Nguyen family) -

Great customer service from the sales team. Buying process was simple and straight forward. Will definitely recommend to friends and family.

Best experienced I had buying a car was here at Auto Nation Costa Mesa. All of the employees were all great customer service. We had Jhonathan who sold me the car Awesome. Jonathan who called me to follow up from the internet, then showed me how to use all the gadgets I had in my new Honda. Awesome..Not sure who the Financing guy name was but he was awesome to. We felt bad for him cuz he was recovering from being sick and had no voice but was a trooper to be at work. AWESOME. Then the management team was great as well. Kept us laughing the whole time . Great atmosphere especially when having to deal with numbers. This team here at Auto Nation Costa Mesa Rocks. Thank you all for making this a great purchase. I have been to many dealers and purchased many cars but nothing like AUTO NATION COSTA MESA.. HANDS DOWN..

I scheduled an appointment online which was very convenient. My service writer, Lidio, was very professional and courteous. I opted to wait in their clean modern customer lounge. When my car was washed and ready for pickup Lidio personally came and got me. It was as pleasant an experience as getting your car serviced can be!

I want to thank the AutoNation Honda Costa Mesa for their customer service, their advice and their respect for their customers. AutoNation matched my price and their advice at the time of deal and finance was great. First of all, Yousef is one of the best experts who gives great advice on the cars, he is honest with the customers and he is very disciplined. So if you are a liable customer and you are looking for a reliable dealership who cares about the customers too consider AutoNation. The most important thing is they don't force you to decide and there is no rush in AutoNation, and this is a kind of respect you should ask from any dealership. Other staff checked on me periodically while I was at the dealership to make sure I'm treated nice and satisfied with my experience and this is one of the other reasons I wanted to share my experience here. John in their finance section was very friendly and processed everything and explained all the things to me word by word, although I had researched a lot before going to the dealership. This is my great lease experience in AutoNation and although I really struggled from the beginning at the other dealerships (esp. the other one I was about to make a deal) at the end I found the best deal with the best people.

I recently bought a '19 Honda Civic Sport from the Autonation on Costa Mesa. It was a great experience, I knew what I wanted and was guided into making that purchase with ease without any sort of hassle. I honestly would love to return there in 2-3 years time to either lease a newer car or purchase the Civic I have. I can easily say my first car buying experience was the most positive one and I can't think of any other place I'd rather return to than them. BRAVO Autonation in Costa Mesa, Bravo

The whole process has been great. The salesperson Ina Dimarcut was great and very helpful. All the staff has been instrumental in reaching a good deal

Very Helpful staff that it is willing to work with the customer.

My Fit needed a routine oil and filter change. Bobby Tadokoro made it super easy.

Setardan mucho asta 3 horas por una parte

One of the salespeople lied to us, was sarcastic, and hung up on us. BUT, the sales manager made it right. He honored the price the salesman gave us (because we had it in writing). So it is hard to know how many stars to give. Salesman: 0 (horrible). In the end: 5. You decide.

Brought my CRV for tailgate repair and Bobby Tadokoro, service consultant, makes the repair process very easy.

Lovely place for buying cars

First off wanted to say I don’t normally right any kind of reviews ever but felt I had to with this order. I ordered parts for my car last Friday. Was told they would be in on Tuesday which was on Christmas. I thought that was weird, so I asked the person assisting me if in fact they would arrive on Christmas and if they would be open. She apologized and told me that my parts would be in on Wed guaranteed. When I went in on my lunch to get my parts on that Wednesday as I was given that expectation, there was only 1 person behind the counter and the agent working the counter didn't acknowledge me for about 5 minutes, when she did she said she'd be right with me. She picked up 3 additional calls before helping me. Roughly 8 to 10 minutes additional waiting. When she finally freed up, she asked me what I needed. I told her I had ordered some parts and it was guaranteed to be ready for pick up. She pretty much said no we don't have them call back later. The following day, (the day after my parts were to have arrived) I called again more hold and wait. Different person finally picked up, was told by this agent my parts still were not in yet. I expressed my discomfort about being told one thing and another happening. Agent asked me to wait, and you guessed it comes back after another lengthy hold that they had in fact arrived. So now I go to pick them up on my lunch again, person didn’t know where my parts were, told me they weren’t in, I let her know I called earlier in the day to verify they were in, when she finally found them, she asked for my invoice or receipt. I let her know when I ordered the parts, they didn’t ask for my email to send me a receipt so I did not have one but I gave my name and was willing to show my ID and debit used to purchase items. After some back and forth, I was finally able to leave with my items. Customer service hasn't been or isn’t the best but I honestly didn't expect much since I have had bad experiences in the past with ordering parts from this dealer. My only expectation is when I’m told something that it is followed through on. Also when I ordered the parts and when I called in to check if they had arrived, agent pick up the phone and said AutoNation Honda, hold then proceeded to hold for upwards of 7 to 10 minutes each time before someone finally was able to process my quote, order and to verify my parts arrived. I called this location a total of 7 times to get a quote order my parts and to check their arrival. This does not include the times I had to hang up and call again since I was on hold a long period of time.

On December 24 ,2018 I brought my 2004 EX Honda accord into Dealer for the Recall of "defective power steering hose" replacement. So this Dealer declined to perform the Recall with the reason: the aftermarket P/S hose was already replaced that reported by Service Technician. Uhh, I don't know where he get that from? I don't feel that right, it's frustration to me ! Here is the part code from my P/S hose: SAS PSA51S 9 AI 21 2 . So I believe it is original part equipment from Honda manufacturing . Hopefully I am right ! Thanks for reading of my comment.

Really great experience with new car purchase. Dan was my rep and Peter the manager I believe. Negotiations were respectful and kind on both ends, and they really did seem like ‘helpful honda’ professionals. I got the deal I wanted and my wife was even happier about her 2nd Honda after 11 years with a 2007 Honda Civic. I would highly recommend these guys if you don’t want any cheesy BS. Remember to be respectful and kind to all! Go see Dan and Peter.

I experienced a truly professional car buying experience in a welcoming environment. Everyone was honest and straight forward, no unwanted surprise, completely satisfied.

No pressure and they did not try to up sale; highly recommend this dealership.

Bought a new 2018 Honda..in and out in a few hours. Service exceptional from when we walked in to signing the deal. Peter and Johnathan were fantastic and very accommodating.

Rael bad service representative...did not care for their own customer...will never even think of going back again.

Service Excellent! Jess and team at Costa Mesa Honda are friendly and professional

The attention it was amazing. Bobby did an excellent job. 👍

If you ever get a service check up ask for a guy named Brando. Quality customer service and incredible timeliness with the job!

my experience with AutoNation Costa Mesa was great on my end there were a couple xxxx ups but hazem and the rest of the team did everything they possibly could to make sure that I left with the vehicle I wanted the process was very quick and they made it a breeze for me can’t thank them enough I’m so happy with my first car!!!

I have been coming to Auto Nation for service and repairs for the past four years. I have always had excellent service and an enjoyable experience. The facility is excellent.

Bobby was very polite and helpful as far as letting me know how my car was performing, what to fix, and what to keep an eye on in the future.

Very efficient and Kathy was so nice and helpful.

2017 Honda Civic pre-owned 22 repairs owned it 10 months battery died 3 times windows don't go up car stops randomly only hot air speed out concerned for safety left vehichle at dealership after 10 tows wouldn't givee vehichle back without paying $100 for screws they forgot to screw back when fixing air conditioner unable to pay lost job for lack of transportation have no car payed 21,924 owe with financing 39,000 I stopped making payments 2 months ago left car at dealership I am not going to drive car that's lef stranded completely dead unreliable and AutoNation has not once tried to making things convenient for someone who's giving them21,9000 now they garnishing my mother's wages even though we have not drove it in to one situation so stressful traumatizing I can't believe it's 2017 Honda Civic will do this

Service was definitey excellent. I called and got appointment same day. Service took hour less than estimated what worked great for me. Easy communication and Boby was very nice! Thanks again

Terrible service - WORST Autonation I have been to - will not be back

TERRIBLE service - WORST AUTONATION there is - will not be back

Excellent service. Was done in a prompt manner on a busy day. Prompt shuttle service pickup/drop off as well. I will definitely be back for my next service :)

Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'

My review is for the parts and pricing. Saturdays it's hard to get a hold of anyone there apparently. Went in to get a part that was not available at the dealership local to me, AutoNation Honda charged nearly double the retail price of this part. Do not buy your parts from here. I didn't have much choice in the matter.

We were helped by Yousef Motlagh he got us a great deal and was very helpful.. Good experience, great service,

Bobby was very honest, knowledgeable and friendly and did not push us for more work on the car which we appreciated. He took great care of us.

Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'

I bought a new Accord here in September. After half a month, I found that there was an abnormal noise in the car. I went back to them to repair it but they couldn’t hear it. At the same time, I found a bolts on the fender that looked like it had been repaired. but this is a new car just bought! Honda’s technician told me that this car might be like this before leaving the factory. Is this the industrial level of Honda?

I have been doing business with AutoNation for years. Despite having closer dealerships to my home, I will continue to drive to AutoNation due to the level of service I receive. Thanks to Habib and Lidio!

Bought a 2019 Honda HRV LX AWD Silver from Hamed. He was great he gave us options and colors and great to work with. Don in Finance was great. Both very friendly. This was our second Honda we bought. We love that both cars the middle seats fold up and extra storage space. Thanks AutoNation Costa Mesa Honda for taking care of family!!!!!

Very honest and straightforward buying experience!

I had great experience. Almost didn’t go there because of a few bad reviews I read but I learned to take reviews with a grain of salt. I worked with Hazeem. I contacted thru internet, told him exactly what I wanted, and asked for their best price on base model 2018 Honda CR-V. He emailed me quote which was my best offer so far so I arranged to go in. I mentioned in my email if I experienced a “bait and switch” when I came in that I would leave right away. I didn’t and I was very happy with how we were treated and we are very happy with the car we drove home with. Of course they presented finance and extended warrantee options which we turned down gracefully. It was a very pleasant experience and I would recommend them especially Hazeem! (PS I’m a real customer not a fake review..ha ha)

Everyone there is nice. From when you first schedule your appointment to when you pick up your car. They care about making sure you are satisfied and understand what was done to your car.

Honda Costa Mesa is the best!!! Not only is my car in excellent repair, but Lidio Valle and his team went out of their way to give me a ride back to pick up the car. They'd come out and tried to call to let me know they had arrived to pick me up and I'd accidentally left my phone on mute. When we figured out what happened, Lidio sent a second driver out to pick me up, and by that time it was 5 pm. They get 5 stars from me!

Friendly people. Good car selection.

The buying experience was great. I got a quote over phone and decided to buy from this place. I live far from Costa Mesa but decided to drive as the quote was the best. Excellent service, and delivered exactly as promised. The staff was very friendly and helped finish all paperwork in a short amount of time. I would buy again from this place.

The buying experience was great. I got a quote over phone and decided to buy from this place. I live far from Costa Mesa but decided to drive as the quote was the best. Excellent service, and delivered exactly as promised. The staff was very friendly and helped finish all paperwork in a short amount of time. I would buy again from this place.

I had a very pleasant experience at your facility. The three service people were exceptionally professional and attentive to detail kind and gracious. Thank you so very much !!! I will be back !!

They people went above and beyond the expectations.

Vehicle was in, fixed, and out the next morning. Very efficient, nice personnel, shuttle service available for return to your home, and they even washed the car

Very helpful and my car was done on time and squeaking clean thank you Mr Hann

Everyone at Auto Nation was easy to work with. From the email quote to the actual purchase. Everything was disclosed up front. No hassle. Great experience !

Very nice and professional staff! I bought an Accord here.

Jesse Caron was the employee who helped me; he was really polite and simplified the process as much as he could. He did not bombard me with service recommendations and only offered me the services I really needed. Straightforward and efficient.

Bobby was great .got the car in and fixed in under 2 hours.and they always wash the vehicle after .great service!

When I walked in the service area, one lady turned around and walked away, another day at her desk and said nothing as she starte at her monitor. Not the best welcoming experience. I stood there a minute while trying to determine who I need to talk to since there were no signs and no gettinggr. Then Kathy walked in and asked me if she could help. Kathy was very pleasant, helpful and accommodating. I was there for replacement keys which took about an hour and forty minutes, which seems way too long. While waiting, I spoke to one of the salesmen and he was kind and pleasant answering my questions. Again, the people I spoke to were great, but the lack of a welcome when I walk on and long wait time doesn't give it a high mark in my book.

Excellent service and honesty. I worked with a sales person called Hazem and he was very honest, friendly and helpful!

Nice service

Last year, Uday Singh assisted me in purchasing my 2017 Honda Civic. He got me the best price!..was friendly, professional and treated me sans the "salesman-y" pressures. He was recommended by a colleague (from AutoNation/Torrance). Thank you , Uday.... love my Honda!

I recently had my car serviced at Auto Nation Honda in Costa Mesa, CA. My Advisor was Bobby Tadokoro. I was very pleased with the service. I had recommendations on some other items that needed to be done, but Bobby helped me stay on my budget so I really appreciated that. I will be back for sure.

Excellent service. I am Autonation customer for 2 years, with four cars, two of them on leasing. Sales agent assisted me to get the best deal. Maintenance people are friendly, efficient, and help me to save my money. My home store is in Costa Mesa, but I did the oil maintenance in Las Vegas with the same quality and no charge.

This has been by far one of the best experiences I have had at a car dealership. I was greeted right away upon arrival and then I was shown and allowed to test drive the vehicle I wanted with no problems. This dealership worked with my income to get me an affordable price for my 2018 Honda Accord. Definitely will be recommending this dealership to my family and friends.

Very pleased with the service and the people helping you up front

Everyone I worked with was exceptionally friendly and helpful. The salesman, Matthew assisted me through everything, the general manager even reached out to me directly to help get me a great lease deal. The financing office was completely transparent and made signing painless and easy. I couldn’t be happier or more excited to be back in a Honda, thanks to everyone at AutoNation Honda CM.

The staff here at Honda Auto Nation in Costa Mesa is without a doubt the most friendliest kindest people you’d ever want to know.

Everyone I worked with was exceptionally friendly and helpful. The salesman, Matthew assisted me through everything, the general manager even reached out to me directly to help get me a great lease deal. The financing office was completely transparent and made signing painless and easy. I couldn’t be happier or more excited to be back in a Honda, thanks to everyone at AutoNation Honda CM.

Kathy was excellent! She was very friendly and took care of my issue very efficiently.

Great customer service!!

Bobby is a pro’s pro. I was in and out. I am their customer now.

Very Friendly and Kathryn made us feel at home. Thumbs Up!!!

I’ve been taking all 4 of Honda’s to Auto Nation in Costa Mesa and always had a great experience. Lido, the service rep has helped me over the years with all my cars and I continue to take my business there because of the staff. Great facility

All was done as requested.

I’ve been purchasing vehicles for over 40 yrs and this was by far my best experience at a dealership. My salesman, Alex Bigwood, was excellent. We agreed on a price over a text and were in and out of the dealership in 2 hrs with my new 2019 Honda Insight. No hassle, very efficient and honest!

Bobby was very helpful and accommodating. Always a pleasure to deal with.

For Used car

My family has been going to AutoNation for over 10 years, because I know I can count on them for excellent, friendly service. Thanks to Bobby and the crew! Nancy Boren

Don Lee in finance. Excellent. Sales were super adolescent calling my wife and I, 60 yo executives, "you guys ", several times.

Service was fast and simple! Someone came out to greet us immediately when I dropped my car off and Bobby Takadoro came in early to make sure everything was in order! I've had lackluster service to rudeness from other dealerships but have always had really positive experiences at AutoNation Honda Costa Mesa and really appreciate it! Thanks AutoNation and Bobby!

I took the service for damaged bumper of my Civic, AutoNation Honda fixed this damage like it was never there before and given me lifetime warranty. I will definitely recommend this place. thanks Guys

Great customer service! Thank you Bobby!

I took the service for damaged bumper of my Civic, AutoNation Honda fixed this damage like it was never there before and given me lifetime warranty. I will definitely recommend this place. thanks Guys

Great price, easy to deal with, in and out in 2.5 hours with my new car.

Car buying in SoCal, email this place get the price. feel free to go anywhere else to see if the price can be beat, we did 5 places and only one tried to match but why as this was the first place you contacted why buy from someone who did not want to do better. 100% satisfied here. BTW watch out for dealer fee's as this place was about 2k the people who wanted to match the price added 3k in fee's on the back end. go to a honest place. LOL, I know their car dealers and honest seems to be a lost concept so let's just call it fair.

Best Buying Experience of several dealers we visited. I particularly enjoyed working with the Internet Sales Manager Hazem Achouri who was so helpful in getting us a great deal.

Prompt and thorough service.

It was a good experience buying a honda civic at auto nation of Costa Mesa.

Very responsive and friendly. Fast service!

They have free popcorn!

Clean and simple, Freddy gave us exactly what we needed without hassle

The online appointment process is a breeze. Service is excellent as always. Love this place!

I was looking to buy a car went to AutoNation in Cosa Mesa customer service was fantastic they made buying a car easy. I would definitely come back.

Service was great. Bathroom was dirty.

The customer service was top notch. Bobby Tadokoro was the most kind, helpful person I have ever dealt with at any dealership customer service department. Bobby got my vehicle in quickly and had it back within 2 days.

Great experience purchasing here after receiving negative service at Norm Reeves.

i thought it was good :( . i went for oil change service only but after i left the engine service light came on on the dash board :( . isn't really weird :( ?!!!!! ... VERY BAD

POOR CUSTOMER SERVCE

Very helpful. Prompt service as always. They take excellent care of my Honda Accord.

Kathy in the service department was great! She helped us figure out what was going on with our Honda Civic Hybrid. She was very friendly and knowledgeable. She was able to work within our schedule too! I would recommend her and the AutoNation Honda Team to anyone in the Costa Mesa area!

i wen to go get my vehcihle repaired for a leak for air conditioner spitting out hot air and for issues with the windows not working last wensday i was iin there for 6 hours waiting . i have platinum coverage all the warrnties i purchased were missinterpeted , i have rentals coverd for when my car is in shop , service department soo un copperative . while driving home i passed a speed bump a little to fast to find out when gfetting home my whole low engine cover was hanging , the service department didnt bother to put screws back . had to take day off a work again on thursday weake up at 7am take car towed, they dont take fault and try to charge me $100 for that repair , they didnt even fix windows correctly , they lent me rental for 2 days on saturday i take rental back but they say they wont give me behichle back tilll i pay $100 not including the @100 secutyity deposit for ther rental my vehichle is a 2017 and ive had it come in 15 times for service making my car fax report at 30 history records since its a cwerified pre owned bills due tommorow im not in possesion of my vehichle the total ammount i have to pay this month for this cpo 2017 honda civic is $667 ive lost 1 job for 3 diffrent incidents where vehcihle would not turn on , they really dont care if your car gets fixed or not theyll have my vehichle for a week and the very next week ill have to take it in for completley dead batter

This could be coincidental, first of all like other service men at Honda, they recommend over priced services that are not necessary. This past Saturday I took my car in to get a oil change and get my car serviced, and tire rotation. I have this extended service package that I got when I bought the car that gives me free oil changes. Maybe because I'm not paying for the services, they need to find something else to charge me or find something wrong with my car. I've only had my car for a year now and I've been getting my regular scheduled oil changes. On my first oil change only a few months after buying the car they told me a list of things I needed done. Already a transmission service, I'm sorry I just bought the car and I declined. My last service they wanted me to pay $1000 for different services . Breaks, filter and some flushes . I declined. I got new breaks and a new filter done else where. When I came in on Saturday, all they told me was that they recommend a transmission service and everything looks good. They give me my car back with the engine on when I get back into the car to leave. Everything was fine. Until I got back home and turned off my car, 30 mins go by and I needed to go somewhere and I get back into my car and four different lights are now on. The tire pressure light came on, and the ABS LIGHT came on, the traction light came on and the power steering light came on at the same time. I rechecked my tires that same day to make sure of the pressure and they seemed fine. I read some reviews about this experience also happening to someone other people who have bought an extended oil change warranty and end up leaving with the same problem. I did wait a few days just to see if the lights go off on their own. They have yet to turn off, and it has been stressful driving because I don't know if there's something seriously wrong with my car that could have been checked or I just wasn't told of anything on my visit. If it's just a sensor that was messed with or needs to be reset in order for them to go away. I don't know how well my car was really checked or how much they actually do check because even my paperwork says everything is good. I bought my car here, a few months later my brother purchased a car from the same location, and my dad just purchased a car from you guys just a few months ago. So I have referred my family to come get a car from a place I thought was someone that would be taking care of me. I have only used a few of my free oil changes, and it's a waste but I really don't want to come back to get an oil change or service from this location. I'm going to get a second opinion because all of this should have been checked out. Why would you get your car serviced if they're not going to tell you what's going on with the car, why all of a sudden would my lights be on, was something bumped? it's scary driving on the road not knowing. Do I really want to come back? Initially when I first came to get a car I was sold a car that I really didn't want I bought the car that night when I took it home I parked, and then when I wanted to start it up again to leave , it would not start at all. Right away I called Honda and said I just left the lot and my car doesn't even start what am I supposed to do?. I had a 5-day money-back warranty which I gave them the benefit of the doubt, I took it back in they rechecked everything, they wanted to do all this work on a new car I just bought. I said no. why would I do a whole bunch of work on to a car that I just purchased only a few days ago does that sound right to you? I ended up returning the whole car did the whole refund process and I bought the car that I now own. It was a long process to do but I tried again. Since then the issues with my oil changes is just ridiculous. I'm just disappointed and not satisfied with my experiences here and my service.

Good experience with AutoNation dealer. No games. Save a lot of time. Very efficient.

Very Good Experience with the support from Yousef on the new CRV,

I've been to many Honda and Nissan dealerships for scheduled maintenance of my cars but this is the 1st time that I was out within 1 1/2 hrs for a oil change and multipoint inspection. I was expecting at least 3-4 hrs but they got me in and out really quick. Kathryn was very sweet and personable when I got my car checked in. Very happy with their service. I'll be coming back for my next maintenance service. Thank you.

Came in for a basic oil change and inspection on my Crv. Had a pre-paid service care package that didn’t come up on their system. Luckily I brought the paperwork from when I bought it. Karen handled it, the car was promptly serviced, no hard upsell on any additional services. No stress. Got some work done while waiting.

Although they gave us the wrong papers, they quickly realized it and fixed everything. Make sure to take everything you need for a new car before going in! Otherwise enjoy the wait. Please be patient, as they too are patient with their clients. If you want a car but have request just ask and they will take care of it! Awesome hard working people! Got my first car there after graduating and as first time buyer, they have deals for all of the above I mentioned :)

You will need to be prepared if you plan on buying a car, and have some patience for them gathering papers and applying to your info may take a while but dont let that stop you from buying a car. They offer reliable options for all types of drivers and have specials for first time buyers that are College graduates! (Bring form of proof). Their Honda cars are reliable and easy to use drives. definately recommend for first timers if you want a car that has coverage, easy controls, and safe.

Bobby got my car taken care of as soon as I got to the dealership.

AutoNation Honda has been my go-to-place for serving our family's three (3) Hondas. The Service Bay staff has always explained service orders fully and recommends absolutely necessary services that have prolonged the life of our vehicles. Thank you for the 20 plus years of loyal service.

I've been coming here for eight years now and the service is always great. Generally a very friendly environment and they get you in and out accordingly.

People here are not helpful will never go here again what was the point of buying a warranty

It was a pleasantly straightforward experience. My service rep got me through the initial paperwork quickly, told me the estimate and the wait time and directed me to the temporary customer lounge (the dealership is currently remodeling). I was told it would be at least 2 hours which is what I expected considering it was 10:15AM on a Saturday. I ended up walking down to the Habit to have an early lunch. I got back to the dealership at about 11:50 and a few minutes later was advised my car was ready and it was going to cost less than the estimate (okay by a few dollars but that's never happened to me before). They even washed my car (which was very dirty). It was all good. I will go back again.

I didn't end up buying because of bad customer service. the salesman is good but his manager or maybe G.M. was so rude. Not sure that he is in Sales industry and there's no room for rudeness. Hope Autonation will do something about it.

Didn't end up buying because the manager of alexander bigwood was rude. Alexander was good. He shouldn't be in the sales industry. Autonation should do something about this.

Every time I go in Lidio proves the best customer service, over the phone or in person he exeeds my expectations, he is one of the reasons, why I choose Autonation Costa Mesa!

El mejor servicio

We have a wonderful experience to buy a new car there. The sale Rep (Habib) is very helpful and friendly, he explains new features in details and answers our questions honestly. We end up buying the accord hybrid with a great pleasure and satisfaction. We also appreciate the financial manager (Glenn) who processes our paperwork and provides valuable information on protection plan. Also thanks to Sandeep who patiently explains the high tech tricks before we leaves. Overall this dealership is a great place to do business with, and we recommend this dealership for everyone who wants to buy Honda.

I cannot express my thanks to Kathy Masamitsu, Service Advisor, for the great service and attention to what my Ridgeline needed, as opposed to just selling me unnecessary services. The service time was more than reasonable as I waited in the waiting room, and I was able to return to work in short order. The service to my Ridgeline was done correctly, the car washed, and is working great. Thank you!

Lidio is trustworthy and fair. As long as I have a honda, I will continue to go to AN Honda of CM, and I will always ask for Lidio!

Great car! Dan was great start to finish! 2018 Honda CR-V LX.

This is the second Honda we purchased from Autonation Costa Mesa in the last 3 years. The process was simple, fast and problem free. I will continue to go there and do not hesitate to recommend them to all friends. They are a first class operation.

Quick, professional, and reasonably priced service for my CR-V. Autonation Honda is the best dealership service I've ever received over the years (as compared to other dealerships I've dealt with). I recommend them to friends.

Busy Place but worth the wait. Great service by Robert.

I just recently bought a CR-V here and was really happy with the experience. Brian Hernandez helped me through the entire process and was great. He offered me a lower price than all other nearby dealerships and a higher price on my trade in. He was very honest and trustworthy and I highly recommend seeking him out if you are looking for a Honda. I walked out the door paying the exact price he told me I would pay after fees, etc. There was nothing extra added along the way and no hidden fees.

The dealer was really kind and patient and really worked with us to teach us about the differences in the cars. He gave great advice, really thankful!

I started looking for a car about a week ago. From the moment that I had contact with Alex, everything went as smooth as silk! He contacted me and had me reserve the car since I could not get to it for several days. Think about this, how many sales people will put a car on hold for three days? That right off the bat told me that this was the type of person I wanted to work with. My wife and I arrived and Alex had the car ready for us. We went for a nice long test drive while Alex was kind to answer all our questions (believe me, my wife had many many questions :) We then informed Alex that my wife and I would go to lunch to discuss the vehicle. Now I have been to many places where they would try to keep you so that they would not loose the deal, but Alex said no problem. Before we even walked out of the area, my wife said she liked the car and I said lets buy it right now. We walked back in, filled out a few forms and we went to lunch while they got the car ready. NO HIDDEN FEE'S, the price was exactly as was stated!!!!!! This honestly was the easiest experience I've ever had buying a car. Not once, I repeat, not once did I ever feel pressured. That is almost unheard of in that type of business!!! I want to thank Alex (internet sales manager) and Kai (finance manager) for the easy, restful buying experience!

The service person, Litto, is wonderful, kind and helpful. I trust his opinion and his professionalism

It was easy to get an appointment to do the required recall work. The work was also done quickly with vehicle being ready in less than an hour.

I was informed beforehand recommendations that the car needed and afterwards details about brakes and tires and overall good condition of my car.

Bobby was awesome! Helped me through the process and service was very quick! Very happy with the customer service (:

I had service from Bobby. He had excellent customer care and was extremely friendly. I will for sure be coming back for service next time. I can recommend Autonation Honda in Costa Mesa in full confidence. Great work guys!

They charged me $140 to diagnose a noise in my engine. They later upped that to $420 to continue to diagnose the noise. They determined that I had worn out rocker arms. They said I need a new engine - as opposed to giving me the option of repairing the rocker arms. (This became a $500 oil change!) I'll have someone else fix my engine. I'm never going back to AutoNation Honda.

I highly recommend this place if you want to purchase your Honda online. Other dealers insisted that we come over to test drive, but this dealer really understood that we didn't have time for an "all day buying a new car event". We were there for less than 2 hours since we had already filled out our application online, and our trade-in was valued online too. The whole experience was smooth and fast. Also the staff was simply phenomenal; very respectful and they don't force you to purchase products/vehicle plans you don't want. So far, this has been my best car buying experience.

Good service/ patient and price is reasonable

I had a great experience purchasing my car through AutoNation. Everyone was very helpful and accommodating. There was no pressure or rushing me through the process. They answered any and all questions I had and gave me the room and time to consult with my family to make the best purchase for me.

It was easy to ger a car here. All they needed was my licence insurance and credit score. Unlike other places they want a sample of your stool to ger a car. I recommend

I highly recommend Bobby T in the service department!

Great Service, I go out of my way to go to this location because they are very easy to work with and met all my expectations. The service is fast, the staff is friendly and they shuttle you to your destination while you wait.

We had a 2009 Honda Pilot, and we wanted to upgrade to a 2018 Honda Pilot. We already knew what we wanted, hence why we did the whole process online. I contacted other dealers for their “best deal” and all of them kept insisting on “come on down to the dealer for a test drive”. AutoNation Honda really gets the point, and the Internet Sales Manager, Hazem Achouri, provided the service we needed. He helped us through the whole internet process. We are very happy and satisfied with AutoNation Honda, because it has workers like Hazem that really understand and caters to the “internet car buying” customer base.

Sales person was honest and price was right on but overall paperwork and office staff was a diseaster... all info for sale was provided two days in advance to sales dept and yet never given to office staff. Had to wait until info was typed into compouter..... each step in buying process was delauyed, manage's excuse "company policy". In other words, "service sucks".

Everything was great Bobby was so helpful and gave excellent detail of what was going to happen with my car. Very friendly staff

I normally don’t write reviews. Bobby in the service department at AutoNation Honda Costa Mesa was amazing!! He laid out all of the various service options and made me feel like a friend the whole time he was advising me. I’m new to the area, but they have won my business going forward. I do not intend on going anywhere else for my service needs. Thank you again Bobby for making my 1st service experience with Honda Great!!

It’s good service. Specially the the bobby the best

Bought my Honda Civic at this dealer in 2016 and bought pre-paid oil packages so that I could continue to get my car serviced at this dealer. The service representative told me I needed an alignment done with a new air filter, and cabin filter. I declined service on one of the air filters and got the alignment done. I looked back at my old receipts and found that I had an alignment and both air filters replaced five months ago. I went back to the dealer and got a refund for the alignment and did not want to argue about refunding the filter. Within the next two days I notice my alignment pulling to the right and the sensor in my car said that the air pressure was low. I put air in my tires and the sensor still said the tire pressure was low. I called the dealer asked to schedule an appointment and after waiting for 90 minutes was told that the service couldn't be completed due to short staffing. I scheduled an appointment the next day, and the service rep who helped me schedule my appointment was very rude to me on the phone and kept interrupting me and not letting me fully explain the situation. When I arrived to the dealer, I waited two hours and finally got the issue fixed, but no one talked to me about what exactly was wrong with the tire pressure system and the alignment. I was just given my receipt and my car was pulled around. Very disappointed in the service here, considering that the sales team was so kind when purchasing my car. When asking two different service reps about how often an alignment should be done I got the response saying that it should be done once a year. The other service rep who originally helped me said that it depends on the model, year of the car, how often you drive it, etc., Considering I asked the same questions to two different people but got completely different answers reflects the service offered. I'm disappointed in this dealer and will not come back after I've used up all my oil changes. I've also spoken with other Honda Owners who live in Costa Mesa and they said that this dealer was bad. I should have listened to them.

Lido is the best service manager I've dealt with>

Haven’t had a problem with them. I’m giving it 5 stars cause last time I went Bobby from the service department made me feel at ease and had a nice personality.

Habib is great to work with👍🏾

Quick service and very comfortable waiting area. Service advisor was friendly and thorough.

Nice staff.

Best experience I had buying a car. This is our 4th new car and dealing with Bill and Auto Nation was easy and great. I had been talking with Bill for about 2 years back forth and gave me great service and pricing. Thanks

Always fantastic. I bought 4 cars from costa mesa Honda & I never regret it. The sale dept. with Habib is always magnificent, any customer will be very pleased. The service with Lidio is always great.

I had a great experience. When my son I walked in In. I Was not intending to buy a a car. All I wanted to do is crunch numbers. Dan did not push us to buy. After looking at the new cars I decided to look at the previously used cars. Dan was very patient. Well after looking at one of the cars I could not pass the Accord up. Well, it is sitting in my driveway. Thank you Dan!!! I will friends to come see you when they are ready to purchase.

In November 2017 I finance my first vehicle being a CPO Honda Civic 2017 I began to have issues with it in February where is First shut off on me completely I've I've taken the car so many times to get repaird for the same issue I've got it towed about eight times I had no transportation to work 4 4 to 5 days in a row to the point where I lost my job and when I call about my issues i get a run around and never receive a call back not only do I have a platinum package but I'm paying $8,000 more for coverage $468 a month for a vehicle that I am not able to use and only the last two times my car has been in shop they have loaneed Me a rental and still my car has not been repaired when I purchase it it had 21,000 miles Annette from the last owner who had it for 6 months because my vehicle has been unable to be used the six months I've had it for it has now only 30,000 miles I don't recommend anybody to this dealership and Hope

Better customer service. They lost my car keys and didn't tell me. I waited 20 minutes for my car and I had to finally ask them what happened. Service Manager and General Manager basically told me they didn't care if I came back for their business.

I went to auto nation in Costa Mesa in desperation and Jacob calmly and professionally took me through the purchasing process with no hassle nor complications.

Bobby was great help. I usually take my car to a different Honda, but i'll be coming here from now on. He only recommended serices that i needed and also helped me save little with a small discount. He definitely exceeded my expectations!

Couldn’t be happier with my new purchase. Very unexpected purchase for us due to an accident earlier last month. Autonation was able to deliver on price and customer service. Thank you Robert G. and Andrew J..

I would like to start by saying overall I had a very pleasant experience at AutoNation in Costa Mesa, and love my new 2012 Honda Pilot EX-L!! The reason for only rating them 4 stars is because the very night I purchased my car, the driver side interior dome light stopped working. So a couple days later I returned to see if they could fix it, which they did. But then they wanted to charge me over $10.00!! I was like, WHAT!! $10.00 for a light bulb? Outta your mind! But on the bright side, the guy that had to put up with me, my daughter, and my father in law, his name is Jacob and he was awesome!! Jacob gets 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I had contacted about 20+ Honda dealers for a 2018 Honda CR-V and they had the best prices!

Love habibe

Lidio was attentive and returned my calls and texts quickly. The work actually got done sooner than he predicted and I expected!! He also set up a rental car for me while my car was being serviced. The car was shiny clean when I picked it up. Good Job!

Repair services were explained well, the staff, courteous , and completed on time. Thanks!

Extremely disappointed in the entire team... I should have read the reviews first and saved myself a lot of hassle. I was looking for a very specific used car and was happy to find the one I was looking for at a fair price listed for sale on a website. I contacted AutoNation on a Monday morning and after speaking to Brian about the car, decided to put a 72 hour hold on it, and make arrangements to fly down from the SF Bay Area to purchase it. Later that evening, I received a voicemail from Ray (the manager?) that the price listed was incorrect and the car wasn't ready yet, as the service department was waiting on a part for it. The following day, I returned the phone call and was informed that the new price was almost $1000 more that it was originally listed for, but out of the 3 people I spoke with, no one seemed to be able to tell me what this "part" was or what needed to be fixed with the car, but somehow they were able to estimate that the car would be fixed by Saturday. RED FLAGS! Multiple people assured me that they would "go over to service" to find out what was happening and call me right back. By Thursday afternoon, I still had no information about what was wrong with the car, but they assured me it would be finished by Monday (KNOWING I was flying down there just to buy this car), so I purchased tickets to fly in on Sunday and informed them I would need to leave by Tuesday afternoon to return home. They said "no problem!" On my way to the airport on Sunday, I called to inquire on the status of the car. They STILL couldn't tell me what the part was! On Monday, now in Orange County, waiting to buy this car, I called 4 times... Eventually Ray tells me he's going to walk over to service and find out and call me right back. 2 hours later, I call again and Edwardo tells me he's going to go find Ray and have him call me. 2 more hours and another sales guy tells me the same. NO ONE CALLED BACK! I needed to be home by Tuesday night, which I consistently reminded them of. Finally... Wednesday at 3pm, Ray calls and leaves me a voicemail wanting to "touch base" with me about the car. I'm sorry, I had already returned to the Bay Area by then... with another of the same car... that I was luckily able to buy from a wonderful dealership (Diamond Honda) near Diamond Bar. With customer service like that, it's amazing they are still in business!

Very fast service with little wait; would definitely recommend this location when I need to get my car fixed!

It takes a lot for me to give someone or a business 5 stars, but my service advisor Bobby and AutoNation definitely deserve it in this case. Everything went flawless except for an unexpected repair, but that is way beyond Bobby's control. I appreciate his professionalism in breaking difficult news to me. I left wondering why I didn't drive from Orange to get my car serviced. I live locally again and will be bringing my car back for sure.

I've been going to AutoNation Honda Costa Mesa for quite a while now for whatever I need. It is a little pricy compared to other auto shops but the service is always reliable and the staff is very helpful! On my most recent visit, Bobby was wonderful! I was in a bit of a rush and he managed to change my oil and transmission fluid (and something else but I'm not much of a car-head so I forgot) in about an hour! I was definitely very pleased as I had to be somewhere and didn't have much time throughout the rest of the week to get all of that done.

I don't care where I have to drive, I will drive to the moon so long as I don't have to come here. Customer service isn't good at all. What's going to take place changes from person to person. My warranty wasn't as it was explained to me. I'm literally another number but one they don't care about because I've alright bought the car. When I dropped my car off they told me to ahead and have seat in the waiting area. I said OK where's that. They said to left. As I sat there i watched someone walk another customer in, asked her to please have a seat and that her car would be ready soon. Wow sorry I didn't come in my skirt and heels. Also they didn't have a part for my scheduled maintenance, so I had my husband call. He was told that we should have called prior. Wait call the parts dept to make sure they have the correct part for your scheduled maintenance?? Isn't that their job? I absolutely hate this place.

Robert was very knowledgeable in providing the information in the perching of our wonderful New CRV Touring Honda. I rate his service Excellent!!!

Excellent customer service! Habib, one of the salesmen has been working at Autonation for years and his experience really made it pleasant. After checking out a few other honda dealerships and used car dealerships i opted for a 2018 Honda fit Sport. Considering my options I preferred to spend my money with a honest company that showed me respect. Transparent and consistent with through the entire staff, Kai helped with the financing and it was a fantastic first time buyer experience!

Bobby was an amazing helper. He showed me exactly what was wrong, throroughly explained, and offered the best solutions to me.

My service advisor bobby was helpful and efficient

Well Done

The sales man and the finance manager were great. I just suggest you guys inspect used cars before selling them. I recently bought a car from you guys 1 1/2 week ago and it needs breaks and oil life is 10%. Maybe inspect your cars a little better it sucks for you to have to pay for oil change and breaks 1 1/2 week after. I understand is a used car but still sell them with at least fresh oil.

Serviced my pilot and as always Lido was the ultimate professional. Thank you.

Great service!!! The people at Honda Costa Mesa are really nice.

The service manager, Lidio, is a well-organized professional who fulfills his promises. The prices for service seem competitive for a dealership. Paying a bit more for the repair is reasonable in light of the reliability of the work.

I was at Autonation Honda, they did very well . The process was fast and I’m happy with my new car.

Facility is in the process of being remodeled. I purchased my car at the end of 2013 and enjoyed the helpful, but no pressure approach of the salesman, at the time. I purchased from them because I was allowed to take my time deciding. Today, it was a regular maintenance service plus a check on my brakes. Bobby T. was polite, friendly, and efficient, keeping me up to date. He’s always a friendly face and greeting, each time I’ve visited.

Customer Service is excellent and everything is explained in detail and handled in a very professional manner.

They had good information they offered on the internet along with detailed pictures of their vehicles. It was good shopping on their sites. I'd do it again.

I had a wonderful experience at Honda nation my service advisor was so helpful and fast she help me in every way. I would definitely continue to go back with her any time and recommend her to my family. I give her 5 stars and beyond Thank you for having such wonderful team at honda nation Costa Mesa

Very satisfied

My experience with AutoNation Honda Costa Mesa actually exceeds the five star rating. Their customer service is bar none. My representative, Lidio Valle, is top notch and amazes me with his knowledge and recommendations. He never makes me feel pressured, either. Even though this location is undergoing a huge renovation, they have made every concession to provide their customers with excellent customer service, along with a very nice 'temporary' waiting area. Why do I come here? Because they're ten stars in my book!

Great service

The advisor was very very helpful. He throughly explained things to me and I appreciate his patience

Those mtfks think they can fool me with the math they were playing. I did those kind of mathematics when I was in fckn elementary school. Do not ever go there without a calculator and always always al-fckn-way multiply the payment with the length of loan to see exact money. Don’t even talk to mtfkn Dan and Mtfk RAY! I don’t fckn write review like a cry baby, but they wasted my fckn day! I would love to hear anything from the management. Thank you!

Employees were very friendly and satisfied with their service they helped me through everything I needed it to know.

I will admit my credit was low, but I was told by Rana Musal, the financial services director, "take this car(2011 Chevy Cruise) for now, and make on time payments for 6 months, then come back and we will get you the new Honda you want." ... I took his advice, and 6 months later, I am told Rana Musal is no longer employed there, and I need to come up with $6,000 in negative equity in order to get into a new Honda? Wow! I mean, 2000, maybe even 3000, but I was able to build up 6 thousand in negative equity in only 6 months guys!?! Thanks for making my situation absolutely impossible to get out of guys. I have already spent more than 7 thousand dollars trying to get it to pass smog, in which I still failed, got car impounded and had to pay tow fees to get it out. Just shoot me! PS: Took it to Chevy dealership to have them fix the wiring on the tail light that kept going out on me and getting me pulled over, the mechanic said they had history on the vehicle and thought I should know that all recommended services were declined by autonation. **So if any one reads this BE CAREFUL AND MAKE SURE TO DO YOUR RESEARCH WHEN YOU BUY A USED CAR FROM THESE GUYS. THEY DO NOT LOOK OUT FOR THEIR CUSTOMERS, ONLY THEMSELVES.

Bought a Ridgeline from them. Daniel Ransom was able to get me a price no other dealer in San Diego was able to match. He was friendly, courteous, and was able to answer all my questions. No-haggle pricing, best buying experience ever!

Daniel R. was able to get me the truck I was looking for to surprise my wife. Best buying experience ever! I was able to get in and out of the dealership within an hour.

Courteous, friendly service, car was clean & ready when I returned for it. This visit was for my 1st year check-up. Everything was explained, I had a service plan, & paid nothing!

Excellent service, clean restrooms & great coffee.

Great service, personable and knowledgeable service agent.

Great experience this time. Great advisor that helped me out !

AutoNation Honda Costa Mesa made purchasing our 2018 Honda Pilot Touring very easy. Habib gave me a great price from the start which eliminated the traditional back and forth haggling. Having agreed to the price before coming to the dealer made the buying process so much easier. Another positive was turning in our 2015 Pilot which was coming off of a 3 year lease. They gave me a great turn in value from the start which again made the whole process easy. I felt good driving off in our new 2018 Pilot knowing I got a great deal and any easy buying experience. Habib did a great job as did the entire AutoNation team.

Save your self some time and do not go to this dealership. I can not even begin to explain how terrible the experience here was. From the very beginning the vibe was strange and the sales man lacked knowledge of basically everything I asked. The sales manager never made an attempt to join us he continuously sat behind his desk instead of being engaged and sending the salesman back and fourth every time I asked a question ( this went on several times, he had zero answers to any questions) I then let the associate know that I would not be doing business due to the lack of urgency, lack of communication and not being welcomed. 24 hours later I am notified that inquires have been added to my credit report. I then spoke with the general manager about this who was very standoffish and rude himself. He didn’t offer an type of apology and simply said that I agreed to this. Bottom line terrible experience and I read the reviews and saw how bad they were and tried to over look it. Never again!!!

I am happy with my new care and they gave a great price. I did a lot of shopping around and this was the best price that I found.

Best place to buy a car. Great price and great customer service. I would recommend this place to anyone. Ask for Manny and he will get you the best price possible.

Had an excellent service experience with this dealership. Made an appointment and was taken care of very quickly. Awesome customer service as well!

This dealer gave me the best price on the Honda CR-V.

Bill Lovell did a great job in being a Professional, helpful, and efficient salesman for my new CR-V purchase. Thank you for making my car buying experience so effortless. Love my CR-V.

After much research, I found that Auto Nation Honda Costa Mesa provided the best price on a 2018 CRV. William was professional and quick to respond to all of my questions. Both he and Kai made my car buying a pleasant experience.

Worst customer service and follow up ever! I have purchased or leased 4 other Hondas and 2 Acuras from other dealerships and have always had wonderful customer service that has kept me coming back to Honda/Acura. Once AutoNation Honda Costa Mesa leased me my Pilot in November, the positive interaction ended. Money owed to me not paid in timeframe promised, accessories paid for not ordered, due bills lost... and the final straw was today when I took my car in for its first service and a detail promised to make up for some of the issues. When I picked up my car, items had been taken from my car. Service reps checked into it and no one knew anything and their final answer to me was that they were not responsible for items left in the car. Very frustrated with every interaction I have had with AutoNation Honda Costa Mesa!

Purchased new Honda Accord. Very pleased with the price and the buying experience.

We buy our new car � and we love everyone we will tell all our friends

I bought a Ridgeline at AutoNation. There was no hard selling, they offered a great price that was lower than any other dealer I found in San Diego or Orange Counties. They kept the same price for a week while I shopped around. The price was fixed with no hagling which I usual do fairly aggressively. Also there were no add ons which were added to the price. They offered reasonable prices on options versus some other dealers.

They did a good job helping me with system reset. And they also notify me about the two recalls. They did one of them for me. For the other one they said they missed some parts at that point. They even inspected my whole car! Good job! And keep up!

Came in to have the screws removed and plugged in two of my tires. They repaired only one. Told me the other tire had a nail too close to the side wall and made it impossible to repair. I was not able to find that nail in the sidewall. I think I'm left with one screw still in one of my tires, and it was not in the sidewall, it was in the tread itself. I'm wondering if they were just trying to sell me a set of tires. I will still bring my car here for repairs, but I will be more cautious and ask more questions in the future. I'm thinking of bringing it back so they can show me the nail in the sidewall, because I sure could not find one, unless it was on the inside???

I was happy with my car buying experience. Uday Singh was great throughout the negotiations, which I did entirely via email at my request. I love my new 2018 Honda Fit EX-L. The only thing that kept this from being a 5 star review is that they failed to provide me with a second key fob. I was told that they would call me when it was in, and I could make an appointment and come in to get it programed. Did that, made the 40 mile RT drive only to be told there would be a 2 hour wait. No, I have an appointment. Sorry, that the wait time for an appointment. This should have been handled (Uday, you should have noticed this) before I even picked up the car which they had for a full day before I picked it up. 2 hours to wait to fix their mistake is just too much to handle. I walked out and still haven't received my second key fob.

Amazing place! Miracles happen here!! Incredible staff worked with me every step of the way and gave me a way better deal I never thought I'd be eligible for! Instead of hassling and being sneaky they are the opposite and very trustworthy transparent and extremely knowledgeable. Tell them what you want or hope to get and they will make it happen! Sandeep Singh and Elmer are really great people, can't express that enough! I left almost in tears with how I was only eligible to POSSIBLY finance a used vehicle and left with a brand new 2018 Honda Civic with a low rate regardless of my credit. Super reliable and just go the way extra mile for you!! Thank you for having faith in me and working with me every step of the way!

I have been in the market for a new car for months now, and I have finally made up my mind. I bought a 2018 Honda Civic Sedan about a week ago. I was assisted by Habib A. He was great and showed great hospitality. He treated me like a priority, even provided breakfast and lunch, and even snacks with bottled water. I tried to give him money for the lunch he bought, but he would not take it. I was there for about 4 hours, which seemed like a lifetime, but I do understand that they were busy. I was offered extras, but I did not feel pressured at all. He explained the pros and cons of all the options and answered all the questions I had. I definitely left there feeling like I made a great purchase.

I visited this dealership in search of a used Toyota Sienna I saw advertised online. Hazem Achouri was an excellent salesman. He explained much about the vehicle. Sandeep was very knowledgeable and efficient processing financing and registration. I would recommend this dealership to anyone serious about buying new or used vehicles.

Lidio at Costa Mesa Honda is the greatest advisor ever! He is honest, friendly and very knowledgeable. I would recommend him to anyone that is looking for high quality customer service. Thank you Lidio for taking such good care of my 2005 Honda Civic!

Auto Nation was fantastic. It was the easiest and most painless car buying experience I have ever had. Al Noori was awesome and very professional. I highly recommend them.

Lidio is pleasant has a good customer service. Thanks to him he is a good asset in your company.

Bought a brand new Honda Pilot at AutoNation Honda. Cant say enough good things about Uday Singh, Internet manager at Autonation Honda. Like most people I hate going to dealership and negotiating for hours. Fortunately Uday Singh,was a straight shooter and gave me 1 final bottom line price which was thousands less than most dealers around. No one came even close and service was amazing. He didn't have the exact car I wanted. But he arranged it from another dealership. Also the car came with some options already installed, but he didn't try to haggle on the price. I walking in the dealership with two under 5 year old kids and walked out of the dealership in less than 2 hrs. Best experience ever! Cars are pretty expensive for most people, and this is the level of service you expect.

I was looking for a 2014 Honda CRV EX-L with very specific premium features and low mileage. I reached out to 5-6 Honda dealers in Orange County, but Habib Abdulkarim at AutoNation was the only one who found exactly what I was looking for (even my preferred color!) within just a couple days. Habib is AutoNation's Internet Manager; if you're as picky as I am about the car you want, Habib is your guy.

I bought an used 2008 Honda Odyssey from them. It was very hassle free, the price was excellent and I would definitely recommend anybody to this place.

We purchased a new 2018 Honda CR-V EX from AutoNation Honda Costa Mesa, and ordered to have the interior upgraded to leather. The supplier for the leather did not initially provide a product to our quality expectations (some plastic parts were broken during the process, and the lay and stitching of the leather was not as "crisp" as expected). Sadly, AutoNation did not find the shortfalls themselves, but it was upon our inspection that we found the shortfall. AutoNation did accept the responsibility for providing a quality product and worked with the leather subcontractor to correct the shortfalls. The final remade product was not as good as the factory OEM leather in the CR-V EX-L, but was acceptable. AutoNation did comp us with a few no-cost to us additional accessories to end the sale on a more positive note. The experience was a bit frustrating and time consuming, but we did end up with a car that we like and at a fair and reasonable price.

amazing customer service! said it would only take about 45 minutes, and could they wash my car? I said yes. Lidio Valle was the best!

When I brought the car in for detailing it wasn?t what I wanted it still needed work. And when the car was done I waited all day and nobody told me it was completed until someone told me walking by. There no communication. Plus when I bought the car the sales guy was not very nice and pushy about my choice on getting a warranty.

Great price on exactly what I wanted. Was looking for a Toyota Tacoma. They just posted one for sale, I called and they held for me it until I arrived to buy it. ?

Honest, simple, straight forward and fast! Great team

Uday is the man! Thank you Mr Lovell as well. Best car buying experience

No hassle. Lowest price. Fast Service. What do I expect more!

I am not sure what could have made my experience worse. The biggest takeaway, in case you don't want to read the whole thing, is that there was no communication between me and AutoNation or me and Honda or, apparently, AutoNation and Honda. I had to do way more than I should have to get information about my car. To start with, I was very clear that I needed my car to be done by January 3rd. If it couldn't be done by then (I had some extensive repairs that needed to be done but they could have waited if it didn't work out with the schedule), I would wait until after that date to get it fixed. I was assured several times that it would not be a problem to have the car done by then. This was two weeks in advance. I dropped my car off and promptly heard...nothing. I called several times to find out information, and I was ignored or told I would receive a call back every time. It took me three voicemails left with my mechanic (Sarah) to get a call back, at which point she told me, "I have to check on [part/work/progress] and I'll call you back by the end of the day." Then I heard nothing and had to leave another several voicemails to hear from her again. (I should note that I was reasonable with my calls; I was only calling to find out the status of my car or to check on the update I was promised. We're talking a call every couple days or so, just to check.) Finally, after trying to reach literally anyone who had information, I found out that one vital part may or may not be available. It had been backordered, but another location might have it. Sarah would call me back by the end of the day to let me know if they had been able to obtain it or if they'd have to wait for it to get there. That was on January 2nd. Remember, they had said my car would be done by January 3rd. As soon as they knew it might not happen, they should have told me. I never received a phone call back from Sarah. So instead, I drove in my rental car to see if anyone could give me information in person. I spoke with the manager who went to find information. I was told that the part was in fact there, and the car would be done by noon the next day. Noon the next day turned into the afternoon on January 4th, which turned into that evening. I'd rearranged my plans because I didn't have the car, and I was still receiving no information. So finally, the evening of January 4th, I received my car. I got about a block away before realizing that the power steering was out. The power steering had not been a problem when I dropped the car off. This was an issue that arose while my car was with them, and seemingly ignored when they called to tell me it was ready. I had to take my car back, as it couldn't be driven safely at all, and they kept my car for another full day, *again* without telling me what was wrong until I went there in person. I should say this: at least 85% of my complaints have to do with communication. The fact that they messed up the power steering is unacceptable and infuriating, but the lack of communication is really what killed this experience. All they had to do was answer the phone when I called, or called back when they said they would, or give me an update. I should not have had to call several times *and* speak to the manager in person in order to find out information about my car. Had they just said that it couldn't be done by January 3rd, it would have been fine. Had they kept me in the loop, it would have been fine. But I was really in the dark regarding the status of my car, which meant I had to rearrange plans, keep the rental car without being able to give the rental company any firm information, and I felt like I was just blindly hoping that someone would tell me something. I trusted them and this whole experience was terrible.

He's very nice and offer best price and great facility. they are very well take care of customer.

I went in yesterday for a recall repair. It was super busy but everyone in the service department was friendly and efficient as always. I recommend them.

I tried my best to make this car buying process as fluid as possible. I did all my research, I got my own funding, I knew what I wanted. I worked with two sales associates and they were both great to work with I got the price I wanted to pay with the condition from management that: I had to go with their financing and they would match my rate. I agreed and filled out the online form and they said everything looked good to come in and sign. I took the next morning off work and my wife got a babysitter for the kids only to find out that the manager had blatantly lied to us after wasted my entire morning there and my wife now frustrated with her experience we left without our car. I left a VM to Mark Wessel the GM on 11/30 and I still haven't heard back from anyone. Including the live chat representative on this website. Still no call back. My wife and I are extremely disappointed with the unnecessary unethical business practices with management. At the end we went ahead with the purchased the following day with our funding and our original plan and it all worked out great. thanks to our sales associated that kept us informed and followed up with us we wanted to give him our business. I will be giving other bad reviews on Social Media when I get a chance due to: Waste of Time Unethical Practices (Lies) and The feeling that management just doesn't care in hope that someone that does care reads them.

The great thing about my experience is that I was able to haggle and negotiate the price I was comfortable with paying all via email. I only gave a 4 star on the overall due to the fact that we had to wait for a finance person to be available for us to finish the purchasing process. However, the whole team was nice and courteous to us through the entire process.

Thanks for all you help... Your approach towards customer service is highly appreciated

Again, I have taken my car for the usual oil change. However, this service time, two significant expensive repairs were completed. I left the car with Bobby Tadokoro, and the full service was completed before the time promised. Bobby took the time to answer any and all of my concerns. My family and I are grateful for the peace of mind provided us by knowing that the repairs were completed correctly. The only concern I had is that the final bill amounted to $680.05. Since it was almost $700.00, it would have been nice to have had a larger percentage of 15 - 20%, taken off the final balance, because of the relationship I have had for over five years. Otherwise, Bobby is kind and thoughtful. Overall, with his caliber of experience, he provided the best experience. My family and I value our relationship with Bobby Tadokoro through Honda AutoNation, Costa Mesa. Thank you! Dale Hollingshead

I get my Honda serviced at AutoNation Honda Costa Mesa. Service personnel are great. Take good care of me and my car. Wait times are reasonable. I appreciate their good service. Highly recommend.

Bill Lovell was incredible in his ability to help me in my car search. He was professional, knowledgeable, and so personable. I was relocating, so he was able to do a lot of the work with me on the phone. He made the process so enjoyable and seamless!! Bill was a joy to work with!

Easy, Fast and Very Good Service at AutoNation Honda of Costa Mesa!!!!

I bought a new Honda Fit 2016 in October 2017. Since the car was last year's model it had already been discounted $2000 so there was no wiggle room. The salesman, Al Noori, was very helpful and courteous. I would recommend him. He spent a least a half an hour after I purchased the car going over the workings of the computer, loading my contact information, selecting radio stations, etc. Also Sandeep Singh was very professional in the finance department.

Good service after repairs completed. Spent extra time on some minor details.

Purchasing a car through Autoland was so easy. The office was conviently located inside my credit union which made it a one stop experience. The agent who helped me was very knowledgeable, patient and found just the car I was looking for. I am very pleased with my new car and would recommend buying a vehicle through autoland.

I was very satisfied with all the employees who helped get me through the process of brining home my Sport.

Best car buying experience ever, no games, no haggle. Agree on pricing via email and everything went smooth, no surprise, in and out in 1 and half hour.

Quick service. I needed a service check of the airbags and was out in one hour. They also did a great job of washing my car.

Very comfortable, the man -Mark- is polite and gentle

Best people, and more importantly- the best price in all of Orange or Riverside Counties. I'll be back

I had been looking for a new car online and wasn't having too much luck. Every dealership i emailed or called wouldn't answer my questions, just kept trying to get me to the lot and then tell me they didn't have the specific vehicle i was there to look at anymore but had a "similarly priced" vehicle in the lot, which ended up being a few thousand dollars more. Then comes Autonation Honda and specifically Uday Singh, he was polite, answered all my questions in a timely fashion and sent me quick and easy price quotes, no haggling, no bait and switch, I went down and test drove the same car we talked about and bought it that day. Only complaint would be the long amount of time to finish up the financing and paperwork. All in all i'd highly recommend if you are looking for a new honda give Uday a chance, he will give you quick and honest service without the hassle of most dealerships

They made me pay a $250 stupid tax. When I arrived at the dealership to pick up a 2013 BMW X1, I was told that the detailers accidently cracked the windshield. They gave me a due bill saying they would replace the windshield. OK, seemed fair so far. I drive away two hours to get back home. Next they want me to bring the car back to them to replace the windshield by their mobile glass guy. Drive four hours for a two hour wait adds up to six hours and Twenty Five bucks in gas. No Thanks. Then they said go ahead and get it done locally where I live and they will reimburse me up to $250. So I get that in writing , call my glass guy and one hour later, I have a new windshield. Problem, Mr. Auto Nation Honda Costa Mesa never sends me the $250. I am I just an idiot for believing people? I don't want to pay a $250 stupid tax. Until the money shows up, all I can say is do not believe any thing these people promise you. Now I have to waste even more time in small claims court to get $250 out of them. Sad.

I have been an internet car shopper for years and know all the bait and switch tricks. I basically wanted to know a starting point for bargaining. Edmunds sent me to AutoNation Honda of Costa Mesa as well as three more dealers. All responded immediately by emails. I was interested in a 2018 Odyssey Elite. One dealer quoted an EX-L. That one was out. One quoted a really good price but had horrible Yelp review for bait and switch. Then comes Uday Singh from AutoNation. He sent me a quote that looked fair and a follow up quote for $100 cheaper without me asking. After a number of emails, no hackling, Uday told me he will bring the vehicle I wanted from another dealer because of the interior I wanted. He did that without seeing me or knowing me for sure I would take that vehicle. I went in, looked at the vehicle and it was a done deal. That would give AutoNation a 5 Star. Now the financing part. I was paying cash for the car, no trade. It should be sign the paper and go in 15 minutes. It took an hour sitting around and kept saying no thanks, no, I’ll pass, don’t need it to the finance guy who kept trying to get more money from me from $5000 extended maintenance package to $700 something. I admit I stopped listening from the very beginning because I was burned by this kind of extended warranty before. When you need it, there will be all kinds of reasons I why I don’t qualify. That was the only bad experience I had at AutoNation of Costa Mesa. Otherwise, I would recommend to anyone to go see Uday Singh. He is an honest car salesman, oxymoron but true.

My car was ready well before the time quoted. The price was a little less than quoted. Great experience.

Never gave any review 5 stars but now I have to do. Al Noori was so helpful with great service and I had great experience ever! Thanks a lot!

Bobby Tadokoro possesses an in-depth knowledge of several brand automobiles. With this knowledge, he has continuously advised our family on how to stay safe on America's roads. He has treated my husband and I like family. Thus, he has gained our complete trust in servicing our car through Honda Costa Mesa. In addition, he has gone over and beyond in making sure all the service our car needs is completed correctly, and in a timely manner. If by chance something has been missed, he makes sure that it is completed in a timely manner. My husband and I are deeply grateful for everything Bobby has done to ensure the correct maintenance of our Honda Civic. Thank you Bobby Tadokoro! Hollingshead Family

Fantastic service experience with Lidio- he was kind and understood my concerns with my recent maintenance visit. I'm happy and my car is too!

everything was resolved well and i am very thankful, real good customer service with Lidio

Uday Singh internet and fleet sales manager is very unprofessional. I given a lower quote from a different dealership for the same vehicle and e-mailed Uday for his quote but would be purchasing from a different dealership. Uday's response was uprofessional. The emailed me back stating, "No worries. Enjoy your new car and have fun playing games at other dealerships." I replied by stating his response was unprofessional and that there was only a $500 difference in quotes. He responded back, "Its only a $500 difference to you. Its a huge difference to us and your offer was extremely a low ball offer." In this day in age salesmen should not be so upset that they can no longer have the upper hand on us with all the information online about the true cost of vehicles. With this being said please be a smart consumer and do your research before purchasing a new vehicle. You work hard for your money and $500 does make a difference to the consumer. Even if a consumers pays less then invoice the dealership is making a ton through cutbacks when purchasing in bulk and moving the cars out. $500 to a dealership is pennies! Good luck and don't let them intimidate you out of you hard earned money!

A very pleasant experience and quicker than expected too.

In and out quick, knew what I wanted and they had it in stock, there was a slight hiccup with processing but it was taken care of the next day and I was out with my new car the very next day.

Great experience at AutoNation Honda. After trying to negotiate with other dealers and not accepting our offers we went to AutoNation Honda and gave them our offer. Robert Gutierrez quickly checked inventory and a minute later said we have a deal. Simple and fast. Robert was very helpful all through the whole process. Will strongly recommend this dealer.

Bobby Tadokoro took amazing care of me:) He provided very timely and effective service and made sure I was not charged extra by Enterprise. For the level of service the price is great and a detailed and honest explanation is provided as well as the option to prioritize work performed. Thank you Bobby and Autonation Honda Costa Mesa!

I had a great experience!! Helped with buying my first car. Great service and they definitely take the time to make sure you are getting exactly what you want.

I had a great experience and Great service. I will definitely come back for my car sercices

Thank you for the excellent service Habib!! I love my new Honda CRV!!

I'm brought a new 2016 Civic for a very good price from this dealer and every time serviced they done a good jobs.

I am completely satisfied with my buying experience.

Very good service and well attended to the questions and needs

My Honda was in for a service recall. The experience was pleasant from the time I drove in until the work was done. Polite, efficient customer service. Very customer friendly. The Customer lounge area was clean, pleasant, & stocked with drinks & snacks.

We have been in for servicing and repairs twice and have had a really good experience. Our representative has been extremely helpful and professional.

We really had a good experience..The first guy who helped us named Sam , he is very helpful and very informative about the car.. Definitely an awesome experience 👍

Debbie S. My car was brought in by tow truck to Auto Nation Honda Costa Mesa on Monday 7/3/2017, My starter on the car was the issue, but Noe Montes worked with me on the price and got me a really good deal. I would recommed Auto Nation Honda Costa Mesa to everyone. They really do an excellent job.

I am happy to say that my experience buying from Auto Nation has been excellent thus far, I highly recommend anyone to purchase from Auto Nation, I know I will be a returning customer.

I recently had my car serviced t AutoNation Costa Mesa. I purchased my car there in 2014. My warranty has long passed but I still continue to have my car serviced there because of their outstanding customer service. In particular, their service advisor, Max Nith is amazing. His knowledge and integrity will keep me coming back.

I appreciated the great customer service provided by Edgar. He assisted me in finding a coupon to help reduce the cost of the service significantly as well as explained to me the reason why I don't want to go to Jiffy Lube. :)

The people were very friendly and helpful! They explained everything they did and suggested other small repairs to consider for the future.

I brought my car in for basic service. A few additional items were recommended by the service rep. No high pressure. I added one. Car was ready on time and the courtesy van picked me up so I could go on my way.

Appointment time was honored. Car was washed- nice surprise. While waiting in the very nice customer Lounge, I was having trouble accessing the internet connection. I asked a fellow in the parts Dept for help. He was a bit abrupt in his directions,so I couldn't get on. I went back and came to my PC and got me on but appeared "put out" by my lack of computer skill.

The staff was caring and courteous and professional.

They always take great care of me and my car. I feel they are honest with their diagnostics and plans of action.

I went in for a routine oil change, everyone there is so polite and welcoming. Got my car done and also some suggestions on what needed to be done next but without the force of it being thrown on to me, very nice place i love coming here

Towed my vehicle in to get some keys programmed the advisor treated me with a positive attitude and was able to get my car worked on a soon a possible

Excellent!! I came in here early in the morning for an oil change and a multi-point inspection and was out in 45 min

I bought my very first Honda here and I had a good experience. They weren't pushing but willing to work with you. Everyone was friendly.

Friendly, easy going sales experience and the best inventory selection in OC

Helpful, friendly and personable. Best inventory in Orange County

Habib at AutoNation Honda Costa Mesa provided an extremely high level of customer service, that combined with the fact that I got a very good price on the car makes it a no-brainer to shop at AutoNation Honda and to work with Habib.

I hate writing reviews..but hands down without​ a doubt!! AutoNation was amazing, Robert Gutierrez went above and beyond for us. This was the second car we purchased from him and we have one more to go!! Thank you to Viet Pham for making finance office the quickest and easiest. A huge thank you to the General Manager Mark Wessel for making this a possibility for our family. This was the fastest, easiest,and smoothest purchase we have ever made.

Robert Gutierrez was awesome,beyond helpful and considerate of all our needs. There fore i?f your looking for a car may it be a lease or finance ask for Robert!!! This is the second car we have purchased from Auto Nation . And we will definitely be back for one more. A big thank you to Mark Wessel for making this a possibility for our family.

Great customer experience and service. Did not have an appointment but the service was so efficient I had my car ready to go in no time. Thanks Max.

satisfy with the service including the rescheduling and ride service

Two service fellows helped me. Both very nice. One's name was Noe (First name)

AutoNation has friendly, efficient sales, service and parts departments. After buying my Honda Fit 3 years ago I'm still impressed by the professionalism of everyone there.

I'm very satisfied with the service this dealership did to my car. I have an old model. but low mileage Accord that I can't let go. They made the required service and recommended ones that I knew my car needed but forego the first time it was due. My service agent was very helpful, a cool Asian guy that I unfortunately didn't get the name. The only reason I gave 4 stars to 'Quality of Repairs' above is my front passenger tire needed air two days after getting service. It may have deflated after servicing my car -- I can't definitively say -- but overall I'm very satisfied with this dealership's service quality.

I LIKE HONDA AND I LIKE THE SERVICE AT HONDA AUTO SHOP. GOOD JOB

My experience AutoNation Honda in Costa Mesa was enjoyable, pleasant, without incident, professional and successful.

Fernando Aguilar was my service advisor , once I got to the dealership he came out 10 seconds later and greeted me with a smile and a handshake. Went in for an oil change. The promise time he told me was accurate and his customer service exceeded my expectations. After my car was ready he let me know of other things my car will need service for soon. Normally other dealerships I've gone too take their sweet time to take care of their customers and do it with an attitude. Not in autonation Honda of Costa Mesa . I will definitely be coming here from now on, for future services my car will be needing .

Always a great customer service when I come and get my car's oil changed.

Mr.Habib Abdulkarim is an excellent salesperson 5 STARS Thank you Mr. Habib for your expertise

Courteous and professional service. Will continue to have the vehicle serviced at AutoNation Costa Mesa, CA.

We have a few Honda cars, and have been having them serviced at Costa Mesa for Years, Lidio Valle is our Service guy and he is just GREAT!!!!!!!

I bought a 2017 Honda Accord Sport here @ AutoNation and it was an easy no-hassle experience. Brian Hernandez did an excellent job showing us the car we wanted and getting us the deal that beat 10 other dealers price. He was very professional and did not pressure us to buy a car like most dealers do. I would definitely recommend buying a car here.

Great sales and finance persons. Financing approval took to long.

Awesome interaction and process. Really went smooth.

Hazem was a pleasure to lease a car from. He treated me like a human being. He was not pushy, manipulative or 'salesy'. He was informative, friendly, and professional. Viet handled the usually unpleasant financing paperwork portion like a pro. Even the dreaded up-sell wasn't painful. Great experience all around. I would highly recommend coming here to buy/lease from these two gentlemen. HONDA: GET WITH THE 21ST CENTURY! STOP MAKING THE GOOD PEOPLE SELLING YOUR VEHICLES USE DOT MATRIX PRINTERS AND OUT-DATED COMPUTERS. IT'S EMBARRASSING, WASTEFUL & NEEDLESSLY TIME-CONSUMING. Thanks.

I do my research. In March I decided on a 2017 Honda CRV. I have very limited time so I decided to have more than a dozen local Honda Dealerships email me an out the door price to save time. With that information I went to the Honda Dealership around the corner from me, Auto Nation in Costa Mesa. I asked the sales manager to assign me a salesperson who didn?t play sales games and would engage in a professional transaction. He said no problem and assigned Habib Abdulkarim, one of their star salesman. Habib was very friendly and professional. I told him the colors and model type I was looking for. The price he gave me was slightly lower than my best price. They did not have the car it in stock, but Habib was able to find it in Glendale. He made a call and he personally picked up the car that night in Glendale. The next morning we had a relaxed contract signing with no pressure and I was very happy with my whole car buying experience with Habib and Auto Nation in Costa Mesa-no games!

I really don't like writing a review only having my new 2017 Honda CRV XL for a few weeks. This review is for my buying experience. I started writing emails to approximately 10 Honda Dealers. The fastest and better of the emails came from Habib at AutoNation Honda Costa Mesa. Habib and I went back and forth with emails for one day. The next day I went with my daughter and met Habib and my new car! I will say that the experience I had with Habib was excellent! He was great about answering questions about some of the workings. Very good customer service. All Sales people should follow Habib's standards. Thank you Habib! Secondly; I was sent to the Financial person for advice (I didn't ask for) but I'm hoping that the (expensive ) 7/8 year extended warranty that he talked me into purchasing, guaranteeing me everything is covered on my new vehicle, dents, inside leather damage, dash, floor, windows, and especially all the electronics will be covered. So I will be occasionally update my review as I drive my beautiful new CRV. I'm hoping in the way far future when I do need service that I won't have any problems getting my vehicle serviced (with no charge). I shall let you know. Best Regards

Good service, quality, competitive price. The staff are nice

My experience was excellent from the moment I walked in because of Al Noori. He is extremely helpful and genuine. Everyone else was also great.

Amazing Experience! I'm 100% satisfied with the purchase of my New Cr-V. ELMER is very knowledgeable salesman. Not only he knows his product, at no time you feel pressure to buy. He has follow up with me to make sure everything is perfect on my CR-V. Thank You!

Great help and straight forward with purchasing a car.

We just bought a new Honda CRV from Honda Auto Nation on Harbor in Costa Mesa. We would not consider buying anywhere else. WE love the car! The dealership is pleasant and efficient; we were well-taken care of throughout the process; and they never try to "up-sell"--they listen and try to find just the right fit for the customer. We also really appreciate the service department. They are skillful, accommodating, and just plain nice to deal with. We want to say a special word about Mr. Habib Abdulkarim, the salesperson we have been fortunate enough to have for each of the Hondas we've bought over the years. He is pleasant, intelligent, interesting, witty, and he remembers his customers over a long period (for us, at least 10 years). He is knowledgeable about cars, of course, but he also seems wise about the world. And he gives you the feeling that he really has nothing more important to do than listen to you and help you get what you really want. He is completely trustworthy. On a scale of 1-10, he deserves 100. He enhances (and charms) the world around him.

Bought two cars from Habib at Autonation Costa Mess. Habib is very easy to work with.

Autonation in Costa Mesa did a great job for me. I highly recommend them

My salesman Miguel was very helpful he answered all my questions, broke down every feature that the cars have. I appreciate Miguel for all his help

AutoNation made getting my dream car a very easy & friendly process. Hazem Achouri was extremely helpful and went above and beyond to get me the best deal possible. If you're looking for great service, an awesome deal, and for the impossible to be done, he is definitely your guy! I highly recommend this dealership. Thank you!!

Very friendly and honest seller, Habaib is very helpful ,one of the best experience I've had when buying a car.

I wanted to purchase a CR-V in January and had contacted several dealerships. Yousef was wonderful and up front. He gave me an OTD price, didn't play games, and also did not talk down to me as many other dealerships had done. Yousef was not present when I was going to purchase the car, so Habib was the one who helped me from beginning to end. He was patient, explained financing options, and broke down all of the miscellaneous charges. Never thought I would say this, but this was a fantastic car buying experience. There was even a giant bow on my car when I walked out. Thank you, Habib! :)

I went to Autonation with the intention of buying Honda Civic 2017 and it couldn't have been more pleasant experience than this. I thought that the entire process of buying a car would take at least 2 days but I got my new Civic in just few hours. Mathew Victrey, helped me right from securing a good deal on the car to getting all the paperwork done for me. I would recommend Autonation Honda to anyone who is looking to buy a car!

This is my 2nd Honda car from the same dealership. This dealership is around 40 miles from my place and initially I was looking to buy my 2nd car from a place near to my house but after talking to 2-3 Honda dealers near my place and then with this dealership , I immediately realized that there is no point in wasting time and next day I was at this dealership to buy the car. Reason : Best Pricing, didn't force me to buy additional car equipment which other dealers were forcing and not ready to sell card without those .

Came down from the Valley to purchase a used Honda Pilot for my wife at Auto Nation Honda Costa Mesa and it was well worth the travel. Great service from the sales rep who kept me informed about the vehicle and process of the transaction and super polite staff everywhere we went. Would highly recommend to a family and friend. Way to go Auto Nation Honda!

Robert was very helpful with my purchase of the new car.

I am always please with the professionalism, friendliness & kindness of Habib (internet mgr.). I am honored to say that I bought couple of cars from this dealer because of Habib.

I have come back to AutoNation Honda Costa Mesa for the 4th lease of a Honda Odyssey. I have been pleased with each one. The sales staff is low-pressure and I have felt like I have come away with a good deal. Ask for Irina Galai Wilkins...Thank you!

I had been to another Honda dealer prior to this and had the worst experience with the staff and finance. At Auto Nation they treated me with respect, they answered all my questions and the process of buying the car was fast and painless. The manager came and introduced himself, Brian Hernandez is a very professional person and no wonder all the staff at Auto Nation is just as amazing they are managed correctly.

I worked with the internet manager (Yousef) to buy my car. I was able to get about 90% of the transaction completed online and via the phone. I only had to visit the dealership to test drive the car, sign the paperwork, and take the car home. I was at the dealership for less than 2 hours. It was a great car buying experience.

After a brutal week of my previous hand me down vehicle over heating, getting towed and ultimately being sold - it was time for a new car. I went in to AutoNation with the full intention of just browsing their HR-V selection to see it it was a good fit. Eduardo, a team member, showed me the ins and outs of the HR-V and ultimately suggested the new Civic Hatchback. Instantly fell in love with the handling, storage and color. After an awesome discussion with Eric and Eduardo- I decided to sleep on the decision to make sure it felt right, and pull the trigger the next day. Not a day goes by where I regret my decision to buy the 2017 Civic Hatchback. Needless to say the genuine rapport, excellent service and knowledgeable recommendations that the team at AutoNation provided were all key factors in making this expereince possible. Big shoutout to Eduardo, Eric and Sandeep for making my first "big boy" purchase one to remember!

I purchased a new 2017 Honda CRV from Autonation and my experienced has been great from beginning to end. I have been talking to a few dealerships over the last few months and was able to get the best deal here. Alexander was professional, patient and straight forward the whole process. He even drove to a different dealership two hours away to get a car in the color I wanted. I would highly recommend this dealership and Alexander.

My overall experience was great especially with Robert. He was able to fix any problems that may have arised and able to answer any questions/concerns.

People were very accommodating and courteous. Had a good experience.

What a great experience dealing with Autonation. The price was the best I could find, no high pressure sales, and a very nice showroom environment. Alex Bigwood is a man of his word and got my wife the exact car she was looking for. Will buy from here again.

Mr. Uday Singh was very pleasant to work with. He honored the price of the vehicle he gave me via on-line. The whole purchase process of a 2017 Honda Civic Hatchback was very quick. Mr. Sandeep Singh, Financial Services was very professional too and was very knowledgeable.

We worked with Manny and had a GREAT experience. Autonation makes the process easy. I also love that they support our local community events, like the Baker Street Bash, a fund raiser for St John the Baptist School in Costa Mesa!

We had my best car buying experience in 40 year with Al Don Frost Orange

Ask for Brian Hernandez (Internet Manager). This was far the best experience with over 26 years buying cars Brian exceeded my expectations from start to finish. No hassle pricing. I highly recommend Autonation Costa Mesa,CA and make sure to ask for Brian Hernandez

Great service!!! Thank you Robert Gutierrez and Viet for the patience you had with us! Truly satisfied customers!!!! BTW LOVE MY NEW CR-V!!!!!!

Straight forward quote. Lowest offer received out of some 20+ dealerships. No games. Couldn't even negotiate because no other dealerships quoted lower price. Everything went as planned on first visit.

I couldn't believe a auto dealership could be so mellow. I was very relaxed and enjoy the time there. There was a delay with my own insurance, but AutoNation made my wait as pleasant as can be. Thank you, guys! You were all great.

My experience at AutoNation Honda was a very pleasant one. Sang Kim, at the Sales Department did his job very well. He was courteous, very helpful and patient, answered all our questions. Sang Kim and Mr Rana did all that they can do to give the best financing for my car. I would recommend this dealership to anyone who is considering to buy a car.

I had an Excellent experience. I purchased a 2014 Honda Accord which I love. Kim S helped me tremendously! He answered every text or phone call in a very quick , efficient and professional manor. Him and his team at Honda Auto Nation truly care about there customers. Thank you to Habib as well for putting in the amount of time that he did to ensure that I get the lowest rate he could. I truly am happy with the result of my experience here !

I bought a 2017 CR-V just a few days ago from Habib and couldn't be happier. He was so patient and thorough, showing all of the basics like starting the car by pushing the button to how to lock/unlock the doors and then introducing me to the fun stuff like voice commands, bluetooth and radio controls on the steering wheel. For once, a car salesman I could actually talk to! Thank you, Habib.

Got the new 2017 CRV and it's an excellent car. Alex and Hazem at the dealership took great care of us, making this the best car buying experience we've ever had.

Matt Victery was awesome, Super easy transparent, had the 2017 Honda Accord upfront for me, Very Seamless transaction!

We were able to get an out the door quote via email & one telephone call THAT got us on the lot. Habib was straight forward & prepared for our appointment, very accommodating.

The leasing process was very smooth and professional.

Either the finance department or the Internet sales department are ignorant or lazy or a combination of both. Having been in the car business for over 10 years (Albeit a decade ago) I know how things work with the banks. I sent an email asking for the specifics of my preapproval with Honda based upon a specific vehicle and they kept telling me that they could not give that information because I would need to do a new credit application. I knew this to be untrue and upon contacting Honda financial services they confirmed that the dealership was not giving me the right info. They lost a sale and now get negative publicity from me.

When I think of buying a car I get a little anxious because dealerships always try to pile on the pressure, you tend to feel like they're going to bully you or make you feel like you're going to get ripped off. Fortunately, I did NOT feel that way at Honda Costa Mesa. I went the internet sales route and Brian H. was really calm, he was very helpful and he took his time with me. He arranged to pick me up and take me to the dealership. I didn't expect that! He spent time showing me everything about the car after I purchased it even though it was late. It was the easiest car buying experience I've ever had. I had other dealerships try to get my business and talking to them felt so tense/demanding. Brian gave me the best price out of all the competitors. It was very straightforward and I really appreciate that.

Daniel Hyunk Park is an excellent Honda representative--honest, open and extremely helpful.

I bought a car from Hazem at AutoNation Honda in Costa Mesa. He was an honest upfront salesman. I had a great experience at this dealership and would come back again.

Eduardo did a good job not haggling. I got my fit and left. My brother bought me a car so I didn't need it and I kept it anyway

It is unfortunate that they buying experience is so painful. It's a constant back and forth that leaves all parties drained. It starts with the sales person, then run the credit to see what your credit profile is and score, once they have that the sales manager comes in and the back and forth continues. Look for questions like, what number are you looking for-no, what is the best you can do? I don't think anyone leaves feeling good about the car buying leasing process. They want you to make the emotional connection, so you will put up with their non sense.

I'm a first time buyer, looked around and compared cars but I was sold on the Honda Accord. It's looks are head turning and I know Honda is reliable. So far I love it and I would recommend everyone to give a shot if your in the market for buying a car.

A huge thank you once again to Habib A. for making the car buying process so easy and always going above and beyond in every aspect. Ive been buying vehicles from Habib for almost 15 years now. Between Friends, Family and Myself we must have purchased upwards of 20 vehicles in that time frame. There is no other Person I would rather do business with when buying my next vehicle. Thank you again! Sincerely, Morgan

It was a pleasure doing business with Brian Hernandez at the Costa Mesa store. The agreed upon price for the vehicle IMO was reasonable and was within the amount we had budgeted. The purchase and financing time took a little longer than expected but still finished in about two hours.

Yousef, the fleet manager, gave us some great deals on our new cars

The buying process is quick and painless. The price is good, very transparent offer, no hidden fee.

I've been car shopping for atleast a month and visited many Honda dealerships and Mr. Abdulkarim was the final salesperson to close the deal. He gave me the best price that I was looking for in the Honda Accord 2017 model, and my financial manager gave me a great deal on the extended warranty. Very professional service inside the facility as well, and all the associates made me feel comfortable and at ease, unlike some dealerships in the area that yell and scream around customers. I will definitely refer my friends and family to this location, it is my go to from now on.

Going here was very smooth and easy. I got matched up to this dealership through TrueCar and I was very happy with the service. The man who sold me my car, Manny was very polite and easy to talk to. Overall, I do think that if I needed to purchase another car in the future, I would return to AutoNation Honda!

The staff is very friendly and they will also price match parts from other dealers with no questions ask!

My fiancé purchased a car from Habib a year ago and even remembered him as we walked into the dealership! We spoke to him in the summer about the 2016 Honda Civic, but after some thought, we bought the Honda HRV. He went above and beyond to get us the most competitive price for the HRV and never once came off as the stereotypical “car salesman.” After being apart of the Jeep family and purchasing my Honda HRV from Habib, I can guarantee that I will for now and always be a full-fledged Honda supporter and will refer all of my family members to Habib and his team at AutoNation Honda in Costa Mesa. He even attached a bow to my brand new car because he took the time to get to know me and knew how special of a moment it was for me to purchase my new HRV.

Purchased a new 2015 Honda Accord in Dec. 2016. Service was great but the price I got could be better.

Manual was very courteous and knowledable about the car. he went above and beyond to help me select the car.

I had one of the best car buying experiences of my life there on Black Friday. AutoNation was my second stop on my 5 dealership list. My salesman was a very nice, kind and honest man named Elmer. I told home what I was looking for and what I wanted to spend. He only showed me vehicles that matched that criteria. We drove two cars and he assured me he could make a deal I could live with. When I told him I was leaving to continue my shopping, he was very gracious and assured me that AutoNation Honda Costa Mesa could satisfy my needs. Well, after 3 more dealerships and four test drives, I returned to Elmer and ANHCM. We looked at yet another car, a 2017 Honda Accord, and I fell in love with it! ANHCM made me a great, discounted offer which fit my budget, and I left with more car than I had hoped for! My last car was an Acura TL, and this new Honda was even better, for much less! I will certainly return to Elmer and ANHCM, and recommend my friends and family there, too.

Fast and very friendly service by all the people that we talked to!

Friendly and fair car buying experience. Did not get too much run around. I would recommend this dealership to my friends and family if they are in the market for a Honda.

Hazem was very nice with me , he understood my needs and found me exactly what I need. Before going to Honda I went to Ford, spent an hour there and the sales person came up with something so different from what I wanted. I left and went to Honda. Hazem immediate understood me and found a way to satisfy my needs, as I customer, that's all you want! I love my new car Honda Civic!

The internet salesman (Viet) and the internet sales manager (Daniel) were great. They were very accommodating in the whole car buying process. The finance department though, is another story. They were trying to sell me on a loan, with an outrageous rate, when I know I qualify for a much lower rate, needless to say, I got my loan from another bank. Communication with the finance department was also very hard, every time I tried to call them, it would just go straight to the voicemail, even though they have 3 people there. Even when I left voicemails, they would not respond back to me at all. I actually needed to go to the dealership in person to get everything sorted out.

My experience with car hunting was pretty stressful. Going to other dealers and then adding all kinds of charges was horrible and bad customer service. I started communicating via email with Brian Hernandez he answered all my questions, very patient. We told him exactly what we wanted and how much I was willing to pay. I came in checked out 2 models we picked civic ex for my daughter. We drove out with a new car and very satisfied with the service we received from Brian. To the Honda management team please recognize Brian for his excellent customer service, and detail explanation from A-Z about the car. Thank you Brian

Daniel was great to work with. Took care of me and everything!

I just bought my second car from the Costa Mesa Honda store. My salesperson Mathew was great! He made the process so easy. I found the perfect car and I very pleased. Glen made the paperwork a snap. Go see Matt in Costa Mesa!

Wonderful experience, Robert answered all our questions and always took the time to really explain everything to us in great depth. We really appreciated that and his customer service was amazing, even after we sealed the deal days later we called and had a question regarding a knew car and he took the time to answer our phone call and our questions.. we definitely will be coming back when ready to buy another vehicle.. thank you Robert! You are wonderful at what you do!

This is the second car I bought from Habib. I usually only buy the add special where there's a VIN # and a notation one only at this price. I get there right when the add comes out with the add in hand and asking to see that car advertised. This has been changed by Habib. Now I call him and tell him what I want. The first car I bought from him was an Accord, I wanted a deal deal on last years model. I get a great price on the new years model. This time I was looking at the new Ridgelines and was going to wait until they started to run adds for them. Habib gave me a great price where there was no need to wait. I no longer wait for add specials, I just call Habib. His level of customer service is top notch. Everyone in the dealership has gone out of their way to take care of my automotive needs with great understanding. The big issue is that the Honda is so reliable that I only have to call him each decade! Thank you again Habib!!! Russ

Helpful, excellent and quick, Haven Achouri very helpful in the Honda car dealer in Costa Mesa he was very honest with me and helped me get the best deal

I am very happy with how the whole buying process went. Alex did a great job in working with me and I believe I got about the best price I could on my new Accord.

I make the deal with Brian, he was very knowledgeable, nice and patient, I was very satisfied with his services. Thank you Brian!

Hyung was my sales rep, it was nice to work with him. He knew what exactly I wanted.

I had the best experience working with Habib. He truly wants you tobuy the car you're going to love, even if it's elsewhere. He was extremely patient with me and even assisted me with completing the transfer paperwork for my old car. He even offered to fill up my gas tank! If I ever need another car or if anyone is in the market for a Honda, I will insist on visiting Habib at auto nation Honda.

Este fin de semana pasado compramos mi novia y yo un Honda sport muy buena atencion al cliente nos brindo Brian Hernandez nos informo de todas las promociones y se Porto muy amable recomiendo este lugar espero volver pronto !

Yousef Motlagh was really great. He quoted me a price before I got there for a specific car and that is exactly what I got - plus a discount! Very grateful for such a smooth and stress-free experience. I left feeling very happy and confident about my purchase.

It was a great car-buying experience. Loves the help.

Everyone made it easy getting a new 2016 Honda Civic! Living in San Francisco I was able to have a nortierer present while I signed all the paperwork. Sales: Eduardo Valadez

All though there was an intial error on the paper caused by us. This was the worst car buying experience I have ever encountered. The price was fair at best, the saleman suggested he would work with us, which he did, if you consider a $400 reduction on a used car working with you. Then it came close to the 3 hours waiting to sign the financial paperwork. Once we finally got into the signing the paper work the process went fine. Finance guy did a nice job. When we went to pick up the car, it was still dirty with hand prints on the window. If that was not bad enough who ever was putting a big red bow on the new car sitting in front of our low mileage 2014 car, they left a paper cup on the hood with a large H marked on it. Customer satisfaction appears to be missing from the car purchasing process. I would not recommend buying a car from this dealership if you value your time. These folks have no respect for it.

Really frustrating dealing with these people. We were buying a used car for my daughter. To ensure the car would be there that evening, I used my debit card and put a $250 deposit on the car. We were not financing the car, but paid mostly in cash plus a little on a debit card. That makes the car buying process easier. Not here. It still took HOURS to get out of there. The most frustrating thing was, we paid most in cash, and I paid the balance on my debit card. Instead of deducting the $250 I had already paid, they charged me for the full balance due, and left $250 in 'process' on my card. I finally called my bank, and they have a hold on it for a full week! Ridiculous!

Friendly salesperson. Very honest and knowledgeable.

I purchased my civic coupe 2016 EXT at auto nation costa mesa. The quote was unbeatable by other local auto dealers, the service was quick and convenience, the saleman Mr.Habib was above and beyond by driving to ontario and get the green color for me! Highly recommend �

I purchased my civic coupe 2016 EXT at auto nation costa mesa. The quote was unbeatable by other local auto dealers, the service was quick and convenience, the saleman Mr.Habib was above and beyond by driving to ontario and get the green color for me! Highly recommend

Come to honda auto nation and ask habib. I had bad credit and habib was able to work with me and find me a great rate.

Absolutely the nicest most patient salesmen I have ever worked with. I've bought a few new cars in my life and this will be the place I go when I want to buy the next few. Habib and Bill worked to get me the best possible deal on my trade and on financing. For a single mom that is HUGE! I drove away feeling 100% confident in my experience at Autonation Costa Mesa!

I'm loving my new 2016 CRV. Alex was so helpful and made our transaction a breeze.

Autonation Honda Costa Mesa is hands down the best Honda dealership ever to buy your next Honda. Super friendly and helpful sales team will Full-fill all your Honda Automotive needs with integrity and Honesty.

It was a very painless experience from beginning til end. I appreciated a printed quote with everything laid out and no hidden fees. Uday was able to find me my car in the color I wanted in within a couple of days.

I was very happy with my purchase. I would definitely buy another car here.

Great experience, thanks to Mr Habib Abdulkarim. He was honest upfront and provided a detailed quote prior to my arrival for the final transaction. No surprises, no last minute tricks. I had other offers closer to my home but did purchase this new CRV touring from them mainly because of Mr Abdulkarim. He is a true asset for this dealership and I hope his value is recognized by his management. Dani helped us with the paperwork and the finance department was also great. No pressure was ever felt at any level of this process. I have already recommended this delearship to my colleages.

Awesome buy! My first time couldn't be any better and with the deal I got I couldn't be happier they work with you and get a deal that will make you happy!

Let me start off with my Rx for a happy life, stay out of the hospital and courtrooms and lastly car dealerships. I loathe them just like everyone else, the smarmy dirty feeling you get with saccharine smiles and angle shooting bait and switch dirt bags in cheap shoes. I was unfortunate enough to deal with some real ass clowns at other Honda dealerships, quoting me monthly lease prices they had NO intention of honoring. They just wanted me to sit around for 5 hours, and take me into "finance" or better called "screw you out of your money when your guard is down" and fatigued beyond reason and you just want to leave. So, when I talked to Daniel I was a little miffed, how the hell can you be so high monthly with the same numbers they had??? Oh...right... the other guys were blowing smoke up my ass and you are legit and honest - got it. That is the thing, do your homework and research and bring it to Daniel Park and ask him if they will honor the price? Now remember there are some true angle shooting scum bags who are far away who will quote prices they can't honor, but guess what...now you are in Hemet and on their lot good luck! So, do yourself a favor, get real numbers use truecar dot com as good source, then come and see Daniel and tell him what you would like to do - he will either say yes or no and then get the car for you. My car was over 100 miles away, they brought it to the lot for less than invoice - seriously they will work on getting the numbers! Save the time and gas, use the Internet do your research then go see Daniel. And whatever you do...DO NOT GO TO A LONG BEACH Honda dealership, I mean unless you like to be screwed over and whipped...then if that is your thing go for it.

what a great young man, amazing experience with him as the representative. go to him directly save time money and meet a bright young nice guy. Honda you had almost lost me as a customer, Andreas took care of it.

If you need a car and want a reliable one such as the very well known Honda Civic or Accord for a no haggle price then please come here. I recommend you come and see Sam who was my sales rep and also speak to the floor manager Joe. Sam was able to find the right car for the right price and was a very low pressure salesmen who did not see the need to push me into a new car. I was able to stay within my budget and found the perfect car for my needs. Sam was able to find a pre-owned certified Honda Civic that hit all of my list and wants such as bluetooth calling, backup cam anti theft alarm, keyless entry. I tell you I was blown away by the experience as it was a pleasure to do business with Auto-Nation Honda of Costa Mesa. I got to say Glen at fiance was a breeze to work with to close the deal, sometimes this just takes forever. I am also impressed by the fact that Carol from Auto-Nation has schedule follow up 1 month visit to go over the car if I needed anything. Why buy anywhere else?

Worst customer experience ever. I was there with my friend today to get a price quote on Accord and Civic. Don't want to name the sales guy but he was very rude and highly impatient. Even before letting us review the first quote he literally told us to walk out if we don't like the quote. Gave us a ridiculously high estimate of APR even before looking into our credit information or asking us any relevant questions. Forget about showing basic courtesy or making an effort to make us feel comfortable he made the whole experience of buying a car one that was full of humiliation and regret. Never going there again and do not recommend this dealer to anyone, who is even remotely interested in buying a Honda car. Real Rating: 0/5

Great service from Cesar! When we came two weeks before the purchase we were told it was going to be impossible to get my dream car. Luckily for us Cesar helped us get the best deal possible. Bilingual was a plus, helped my parents feel comfortable and informed.

The sales and service people were friendly and knowledgeable. I bought the car I wanted with no hassles and I received a ton of discounts on the price a package deals. I found the car dealership I will use from now on to buy my future cars and I recommend AutoNation if you are looking for a great deal.

First-time buyer. Enjoyed the customer-service-oriented/family friendly atmosphere. Staff was helpful, communicative, and willing to work with my busy schedule to ensure that I was completely satisfied with my purchase. Would recommend to a friend/family member in the future.

Service was very good. Very friendly and professional.