Staff was super helpful and quick. Took the shuttle home which helped. Gave me a discount which was super nice and the lady at the counter was amazing!

Sam my service associate was so very kind and helpful! I highly recommend Sam for all of your service needs!

They are so helpful and nice. So easy to talk to them and the explanation so detail

the service and the attitude of the staff is bad I have been there several times and none have helped me, most of the employees treat you with a bad attitude it is a nightmare to visit this place

I?m satisfied with the service at AutoNation Costa Mesa.

This dealer baited me into a low advertised vehicle on Edmunds but then switched the price at the dealer. Be wary of this dealer and their unethical practices. The Sales Manager Peter is especially condensing to women. If you encounter the same issues I encourage you to contact legal aid and the attorney general as their sales practices are unethical and illegal.

I will be bring my vehicle back, I also have another one that I will be bringing there too. Alena is awesome, Tom and the other porters are great. My vehicle was done in a fast and timely manner. They did have some suggestions for future repairs. They did not put in a scare tactic but something I need to think about. Pricing is very reasonable, I will be bringing my vehicles back!!!

It was all very easy and friendly. The best was no stress! Tony in financing is a delight.

Excellent service and facility. Kathy is a great person to work with.

My experience at the Honda service location was excellent, from the moment I arrived their service was great two people took our car in the shop. Then Jose took care of our paper work. He was throughly prompt with the paper work and overall our experience was very pleasant and positive.

Amazing service and the workers are very nice. They always give me the best experience and service.

Recently we had to get our Honda Accord serviced. This place was very efficient. Drop off was easy and simple, car was ready as promised and was washed and cleaner then what we delivered. We were very pleased with the service and promptness. Thank you for great service. Prasad

super nice and friendly helpful staff! i would recommend

The rep is always friendly, helpful, efficient. She represents your dealership well!

Excellent. Kathy gives a 5-star quality customer service I used their courtesy shuttle and that was comfortable too. Thank you Costa Mesa Auto Nation Honda!

Relatively quick for a walk-in oil change. I like the snacks they keep stocked there. A very clean environment and the people that work there are quick and nice.

Had my recall repaired completed at this facility. Appointment set up was easy. Day of service was very efficient. My car was ready in just a few hours.

(Translated by Google) Good deal very kind .. (Original) Buen trato mui amables ..

Great experience. My sales associate Cristian Tudosa was outstanding.

Fast and quality services. Good communication as well

Great and easy service but careful with the prices for they are quite high. Much lower cost options elsewhere.

Customer service is great. Sam was very helpful.

I am still waiting on the refund $500 since 1/12/2020... I called many times & they keep saying pending and blaming me provided the document too day which I provided withing 30 days as they verbally told me ok to submit within 30 days. I am about to send the complaint to better business bureau.

I received a discount for a replacement front license plate bracket; they installed it at no charge and even washed my car. Wow!

Great experience. Recommend Shayan to help buy your next car.

Appreciate your support and quality of service provided

Had to take my civic in to have the air conditioning fixed. I’d already had it fixed at the dealership I bought it at, twice. So, I wasn’t thrilled at having to pay for this to be fixed again. They not only fixed it but we’re able to get the warranty to cover it. Thank you!

We had a recall and they got us in the same day within an hour. Very friendly and prompt! Extremely happy with their customer service!

Thank you to Sam for helping me on my visit on Saturday. I got all the information I needed and he also helped me understand my warranty and protection plan. Sam made it easy on me and took care of me through the process.

The waiting time was shorter than expected and the staff is very friendly.

It was very nice interacting with Britney at Honda Dealer in Costa Mesa. She truly is very helpful when it comes to the appointment scheduling and understanding the clients needs. I have been without a car for two days and she arranged directly the day for the repairs, my enterprise rental and make sure that everything was smooth in my transition. My car was ready, cleaned, and I made it on time even though many people were on Holiday break. I have much appreciated the service and the detail explanations of what was urgent and what could wait until next time. Due to my budget then she offered convenient financing. I was able to get approval in just few steps while waiting for the diagnostics of my car in well equipped remodeled waiting room with huge tv screen available to watching or just lounge. The morning popcorn 🍿 machine smell made it pleasant even for my child, and I was able to get on the Internet connection and have some work done too. Thank you.

My wife needed a fuel efficient vehicle so after looking at YouTube videos and reviews for weeks we decided the Honda Clarity Touring model would suite our needs the best. With a 120 mile daily commute from Murrieta to Orange County it was killing us with fuel and Express lane costs. Buying a Clarity would save enough to almost pay for itself. I surveyed my local Honda dealers for a couple of weeks through their internet sales managers. I explained exactly what I was interested in purchasing. Details of the year, model, etc. were given to each dealer. Surprisingly, these dealerships showed little interest. Sending me computer generated responses through my email and phone text messages with sales pitches for other vehicles they were selling. This is after I would respond with personal messages reiterating what I was interested in. I let them know I was definitely going to make a purchase, if they could just provide what I was interested in buying. Still there was no personal interaction. After 2 weeks of this, I decided to seek out dealers out of my immediate area. I contacted AutoNation Honda of Costa Mesa. Their internet sales person Nikki Smousen contacted me immediately. She had exactly what I had been searching for. More than one. Sent me all the info right away with an out the door price. Of course I made a counter offer. Her Manager Aimee Orona contacted me several times and we came up with a agreed price. With each offer, a printable detailed cost sheet was sent to me. We made a appointment and the wife and I visited the dealership. We were met in the parking lot by Sales Associate Hamed Heidarzadeh. He walked us over to the car which was spotless in and out. He let us inspect it and gave us a informative review of all the features. He knew everything there was to know about this vehicle. A real expert. Then a test drive. Perfect. Just what we wanted. Now to make the purchase. A beautiful showroom and facility. The process of buying was Super easy and fast. Hamed was super nice and informative. No pressure to buy additional costly plans. Price as we had agreed was solid. Out the door in a short time with a great vehicle. Even after the sale, Hamed got with the wife and explained many of the computer features and how to sync her phone, maps etc. He knew exactly how it all works! I know this review is long but I wanted to give you the whole picture. First those local dealers by their lack a daisy attitude missed out on making a sell. I guess that was fortunate for us. That ultimately caused us to use AutoNation of Costa Mesa. Truely I had dreaded the thought of buying a new car. Just the thought of dealing with some pressuring shister, salesman for several hours was was upsetting. Fortunately we went to the right dealership! This was without a doubt the best vehicle purchasing experience of my life. All of their personal were true experts. They were honest. This dealership had our best interest in mind and knew that's how you make a sale. No hard selling. No pressure. No trying to get you to buy additional add ons. I would recommend this dealership to anyone wanting to buy a new vehicle. You couldn't find one better!!

Alena made my visit welcoming, helpful and honest.

Fast service and great customer service. Thank You!

Hamed Heidarzadeh, Phong, and Manager are very helpful . I bought civic 2020 because Heidarzadeh?s service. I visited other three Honda dealers but I didn?t buy it. Finally, I bought it at Costa Mesa.

Very effecient and professional. Jose kept me informed on progress of car, items that needed attention and I was not there all day and I went on a holiday.

Kathy in the service dept was wonderful. All repairs were well explained, prompt service

Im always gratefull everytime autonation honda costa mesa do service with my car..they never failed my expectation.

This is the first time I have written a review. I have been going to this dealer in Costa Mesa for service for about 20 years and usually had no issues until this last visit. Took in the car for a service maintenance checkup on Dec 24, 2019. Usually my service adviser is Lidio Valle who always did a good job, but it appears he is no longer there. My service adviser was Jeses this time who I had not met before. The car was dropped off at about 1030am and went to the waiting room with the TV and sat on a stool at a table in the back. About 4 hours later, at about 245 I noticed some service advisors leaving the area and went over to the service advisor area and noticed that all the service advisors and service manager had left. It appeared that they had left early for Christmas Eve. I went to go outside and the door in the service advisor area was locked. I tried two more doors and they were locked also and could not get out and seemed that I was locked inside the service dept. I then saw a cleaning lady outside the window and knocked on the window. She came over and opened the door and explained that everyone had left. She then unlocked a metal sliding gate and took me to the Sales dept area and I talked to a sales person and explained the situation and he called the service manager to come back. About 15 minutes later, the service manager showed up and said he name was Daniel and apologized for what happened. He opened the driveway gate to get my car out and checked the paperwork and said the car had an oil change and needed an alignment. He said there was no charge for the oil change and said to let him know when I wanted to come back for the alignment but not sure if I will go back for the alignment or come back again due to this experience.

Came in for a an overdue recall. Brittany was very helpful and courteous and got me in and out so I could get back to work. Honda courtesy shuttle was very quick and easy.

The process was quick. Aimee, Hazem and Manny were very professional and we didn't feel intimidated unlike other dealership.

Great service with great people. It was quick and painless. All I did was set an appointment via the Honda app and showed up

Very attentive service. I am pleased with timeliness and quality of repairs

I?m satisfied with the service at Auto Nation . The process of buying a new car at this dealer was quick and easy.

Excellent and Very professional Customer Service, They are very friendly too.

Always a great experience. Brittany was my service advisor, she was a very nice lady.

Jesus O, service advisor, was very kinda, professional and informative. Vehicle was done in a timely manner. Definitely going back for future service.

Great car! Buying process was easy peasy. Thank you.

Kathy , our service advisor was extremely helpful and accommodated my request .. top notch service !

My agent was extremely professional and friendly . The technician took good care of servicing my car

Jose is a great service tech! Prices I feel are a bit high but that's the normal when using a dealership for service. Great communication and prompt with the service provided.

I could not have had a better experience anywhere. I was set to buy elsewhere and left their showroom feeling pressured. We came to Costa Mesa AutoNation and from start to finish, everyone was professional- they listened to what I wanted! friendly and transparent. Even the people not working g on my deal. I bought a new dealer trade and picked it up the next day. Most seamless transaction ever!

I could not have had a better experience anywhere. I was set to buy elsewhere and left their showroom feeling pressured. We came to Costa Mesa AutoNation and from start to finish, everyone was professional- they listened to what I wanted! friendly and transparent. Even the people not working g on my deal. I bought a new dealer trade and picked it up the next day. Most seamless transaction ever!

Jesus did a great job communicating about the details with my daughters car with me. He was very professional.

Very professional and easy car buying experience. All the employees were helpful and friendly.

Excellent customer service! Everyone was so helpful and wanted to help me in any way they could. I would definitely recommend anyone to go Honda Costa Mesa

Excellent customer service! Everyone was so helpful and wanted to help me in any way they could. I would definitely recommend anyone to go Honda Costa Mesa

Jose, service writer, provided fast and friendly service. I definitely will continue to be a returning customer!

My driver seat was not working properly and the technicians at AutoNation quickly diagnosed the problem. Sam had the part ordered immediately and was extremely helpful and communicative throughout the whole process. Would recommend AutoNation Honda for any and every Honda owner! Would not take my car to get serviced any where else!

Kathy Masamitsu - Great Customer Service. I would recommend her to my friends and family!

Friendly, professional, quickly response! Thank you very much.

I bought my car at this dealer and its always been maintained there except for the years I lived out of state. It was not up to the standard of excellence they have shown in the past. I had a 7am appointment for an oil change and I was there until almost 10am. I got one update during that time to tell me that a battery cable was loose and needed an entirely new cable to the tune of over $1000. I paid for my oil change and left. Very disappointed.

Quick and easy experience. Everybody was super helpful! Would definitely recommend to a family or friend. Thank you Peter and Kai!

Excellent Service, Clean shop, friendly staff and was given a 20.00 discount :) Why go anywhere else.

My first impression was no one helped me second i came in to see how much it would repair my bottom guard they took my moms ties that were holding the guard up then replace one part but put the old crack plastic one on not very pleased and i'm back to square one

David Garcia went above and beyond to provide amazing service! From point of contact to the final signature he was always communicating with a smile. We will recommend him and his team to all our family members and will continue to do business with him.

It was the smoothest and quickest car service I ever experienced. I was in and out in under an hour. Since it was my first new car check it didn't cost me anything. I left very pleased.

Always I?m satisfied of auto nation in costamesa .very fast and organized

Staff was very helpful and knowledgeable. They were able to get me in an out within an hour and a half.

They are great Jaysen is the best always friendly and communicates with the coustomer the whole time. I only like working with Jaysen. He?s the best.???

Service sucks

Went to AutoNation Honda because my Accord was having a little suspension problem. Got there early in the morning and Service Advisor Alena wrote the ticket up and got me on my way ASAP. Later, Alena called me back with details regarding the suspension problem and several other items that I also should be aware of. She was super chill with just presenting the facts and details without trying to up-sell a bunch of extra filters and lubes. The service was completed in under 6 hours, and when I went back they had even fixed my key-fob which had been loose. I had tried to fix the key-fob myself with super glue and tightening the screws, but my fix was never successful. They obviously have the magic touch, because the key-fob is still rock solid. That little detail of fixing the key-fob really stands out. Thanks Alena and the AutoNation techs for the great job.

Excellent service. No hassle buying. Mr. Hazem, Our Sales person did a great job !! We are very happy with our decision to go with Autonation Honda and with Mr. Hazem.

i have always had my car serviced at the Costa Mesa, CA dealership and my experience has generally been good. This past Dec.2019 the service was not up to what i expected. I had taken my car in for regular oil/filter change as well as a problem with one of my tires. The problem with my tire was not fixed after waiting for 2 hours. I spoke with the Manager there right away and he said he would look into the process and why it did not work that day. I hope they will look into it and fix any errors or gaps in employee training.

I am extremely pleased with my experience at Honda. They genuinely try to make the customer happy and the no haggle pricing makes the car buying experience very easy. I did my homework beforehand and confirmed that I was paying a fair market retail price and at no point did I feel pressured or did the salesperson, Hazem, get frustrating with my decision making process. Finally, I appreciate the follow up calls from management thanking me for my business. That goes a long way and it felt very genuine. Highly recommended. Call in advance to make sure the car you are looking for is available (if used). After sale communication and support is also top tier.

The service adviser estimated how long it would take for current service and advised of results of inspection of other items, kept me well- informed

Horrible service I asked for an out the door price, they said they couldn't give me a definite price unless the credit was ran first. If you know anything about buying a car never give permission to run credit till you have settled on a price. Your credit has nothing to do with the price of a car it has to do with your personal payment.

Very good experience. Staff are prompt, friendly, and helpful. Waiting area is comfortable, with coffee and wifi. Service was completed on time, no surprises.

Really clean customer lounge and all of the staff members were very friendly. My service advisor Jesus is the best and the reason why I'll continue bringing my Accord to AN Costa Mesa

friendly, fast service. Cathy is the best! If I can't have her again next time, I ain't coming back!! Ha Ha

My service advisor made it the best experience I've ever had. Her sense of humor brightened my day, and it went by so fast. I would definitely recommend going there for service.

I went in on a Saturday during the holidays without an appointment. Sam was so helpful and kind, he was able to get me in during such a busy time, and was so polite and friendly. I highly recommend this dealership for getting your Honda serviced. I will be back! Thanks Sam!

Best experience with the best salesman

I brought my car to the Costa Mesa service center for brake adjustment and I didn't expect that my car would be taken care right away since it's late. However, the technician took care the issue promptly as soon as told her the problem of the brakes and I got my car back within 2 hours. I appreciate for her safety concerns of the customer.

They were awesome in helping me purchase my car. I give everyone there a 10.

Good service. Low wait time and awesome customer care.

Bad customer service. Sales attitude is not good. We are not feel comfortable.

Sam was great and took care of the diagnostic for me. Thanks Sam!

Initially the dealer forgot to order this roof rack for me, purchased when buying the car. Excellent installation in just 2 hours.

Kathy was fantastic. She went out of her way to help me out multiple times.

Great service as usual. I take my cars in regularly and the work is always of high quality.

Honda Service in Costa Mesa is always wonderful. Alena took care of my service on Saturday. She made sure everything was done that I requested and answered my questions. My 2004 Honda Accord is in great shape due to their excellent care for the last 15 years.

Auto repair can be expensive so it?s important to get good service and professional work. AutoNation delivers that. They?re very clear about what?s going on, offer thorough inspections then explain what needs to be done. Aside from fixing the current problem they evaluate the overall vehicle needs and suggest maintenance to maintain peak performance. The result is always good.

Autonation Honda in Costa Mesa is my preferred location for my Honda?s maintenance. Quick service, helpful, and friendly is how I like it!

My service advisor Jesus Orozco was great. He was always there when I needed help

Service was excellent. No frills, in and out in timely manner.

Took car for oil change, received ride to work, ver nice man drove me. Jayden remembered me from prior service, he is great

(Translated by Google) This birn (Original) Esta birn

Efficient and fast service, service advisor Kathy M very helpful quickly expedite completion of service

Had a great, easy experience with Nicole in sales here while buying a new car. Hashed everything out via email then just made an appointment to come in and finalize. Unfortunately it still took a good 90 minutes for the finance department to wrap it up even though I had outside financing, but that's still faster than other dealership experiences I've had so meh. Overall a painless buying experience and I'd come back.

Had a great, easy experience with Nicole in sales here while buying a new car. Hashed everything out via email then just made an appointment to come in and finalize. Unfortunately it still took a good 90 minutes for the finance department to wrap it up even though I had outside financing, but that's still faster than other dealership experiences I've had so meh. Overall a painless buying experience and I'd come back.

I bought a new Honda Clarity in cash from here in mid-December. Most of the buying process was painless. I went in for a test drive one night at the end of November; they weren't busy and I was quickly shown the car. Since I was at the beginning of my research, I didn't feel pressured at all into buying and was able to leave with no obligations. After doing more research, I contacted a bunch of local dealers and negotiated pricing. Since AutoNation Honda Costa Mesa was the closest to my home, I preferred buying from them. After I got the price down within an acceptable range, I contacted Hamed and asked if he would be willing to beat or match that out-the-door price. Once he agreed I was on my way over to sign the paperwork. Once I came in, Hamed brought me the car in the color that I requested. The car looked like they just unwrapped it - it barely had 4 miles on it. Since we already negotiated the price, all we had to do was sign the paperwork. This was handled by Phong, who is experienced at AutoNation but new at Honda cars. He tried for about 20 minutes to convince me to buy the extended warranty - reducing the price from $2500 to $1500 but I declined. They accepted my paper check with a soft credit check; no certified check required. Once the paperwork is complete, Hamed offered to drive my old car back while I drove the new car off the lot. I agreed and I drove home and drove him back to the dealership within 10 minutes. I spent a total of about 3 hours at the dealership doing the paperwork. The out-the-door price came out to be about $100 LESS than the negotiated price. I look forward to taking my car to them for the first scheduled service.

Brittany, i the Service Department, is an excellent Advisor. She clearly and completely explains what each service visit involves.

Sam In Sevice was great. Exceeded expectations in every way possible.

Kathy M. is the BEST service rep in the world!! She is so patient, kind, and goes above and beyond to make sure her clients are happy. I would highly recommend Kathy M. to anyone who wants great, quality service with a smile. Thank you, Kathy!!!

My shopping/buying experience was very pleasant. Shayan was very helpful and wanting to please. Thank you. He also helped me with understanding features that are new to me ... audio and ws washer controls, etc., even when I came back to the dealership yesterday.

Service is more expensive than other Honda Dealers from Coming from the Cerritos Honda I rather drive over there, and the technicians recommend services by the miles the vehicle has, not by actually checking in this case how dirty the transmission fluid was...oil change was $75.00 when at Honda Cerritos we pay less than 60!!! When I ask ...they said because they probably dont used synthetic oil...which they do but I guess ...

Had a great purchase experience with Mat, Internet Manager. Beat the pants off any other dealer price!

Made an appointment same day and arrived on time. Great overall service with speed, hospitality, in depth explanations of any required, recommended, nice to have repairs and typical maintenance. Also found a recall/update to my systems software and so they ran through that as well (additionally gave me instructions on when I submit my vehicle registration the following year as it had to do with the smog). Overall great and will definitely be back.

Easy to get appointment. Knowledgeable service attendant. Everything explained and schedule a little long for oil change.

After visiting 2 Honda dealerships and being disappointed with inventory selection and pricing, I decided to try one more Honda dealership before calling off my search for an Accord Sport 2.0t for the night — and I’m so glad I did! Autonation Honda Costa Mesa had the EXACT car I was looking for, from trim to color. More importantly, I was fortunate to have Daniel Zheng in sales walk me through all of the features of the car, complete a test drive, and work very hard to get me the price I was looking for. Peter in the sales desk was such a pleasure and personable dude to deal with as well, he worked tirelessly with us to help bring the payment on the vehicle as close as possible to my budget. Despite my coming just before closing time, everybody in the entire dealership took their time to ensure we were well taken care of. I’m so glad I made my purchase from this store — thank you!

I had my oil change, multi point inspection, and tire rotation this time. I was told that it will take 2 hours to complete my requested service. So many customers are in for services and all mechanics are busy due to holiday season. However my car was ready in 1 hour. I was so delighted that I did not have to wait for 2 hours. Good job! They always do efficient and thorough service. I have been coming to Honda Costa Mesa for over 20 years now and I would get my car serviced here as long as I own Honda. This is my 5th Honda and I am very happy with it.

The process was very simple and quick! My questions were answered and they made sure I was informed. Hamed, Aimee, and Manny were all really helpful. I also got the best pricing here out of all the others! Highly recommend going to this dealership.

The attention it was amazing. Bobby did an excellent job. 👍

I have to say... I have never written a review before but felt I needed to do so. Alena MacDonald has been by far the best service advisor I have ever had. I am really impressed by AutoNation Honda, my hats off to the staff for being kind and taking care of my needs. I will continue to do business with AutoNation Honda and most importantly recommend Alena MacDonald for all of your service needs. I cannot thank you enough.

I had a very good experience with auto nationof Honda in Costa Mesa, I would as well recommmend them to others.

The process was very simple and quick! My questions were answered and they made sure I was informed. I also got the best pricing here out of all the others! Highly recommend going to this dealership.

Exceptional and professional service with a friendly touch

I liked their service center. Took good care of me.

Jose was our service technician / manager and did a great no-nonsense job. Extremely courteous and helpful

Have been coming to this dealership for years and am always happy with their service. My battery was just barely out of warranty but they still accepted it and I didn’t have to pay the entire amount. This kind of customer service really speaks volumes. I love that the dealership employs women reps in their service department as well. I worked with Allena, and she was really great and fair about my warranty. I wouid surely recommend this dealership and their service as well.

The whole process was very good and satisfying and met my purchase plan

Kathy in Service was super helpful and friendly! Got my car up and running in no time!

Straight forward process, no games were played. First time that buying a car was enjoyable. Great team at AutoNation!

Thanks to Sam I was able to get back into my car the next day. He was so helpful, courteous, and understanding. He kept me updated on the progress of my car and he was so nice and easy to talk to. My experience was great at Costa Mesa Honda.

Great customer Service, Omar and all other people were very focused on customer satisfaction. Process was smooth and fast, we got exactly what we wanted, thank you!

My car was repaired and ready in a timely manner. All thanks to my service advisor Sam. He is so friendly and caring. After a long and horrible weekend I took my car in on Monday and was so glad to have one less thing to worrie about. Sam kept me updated and I felt relieved to be back in my car the very next day.

Jesse Dam was very patience, friendly, professional, negotiation as very fair/lowest, set my 2019 Odyssey EXL for apple play, follow up on my satisfaction after purchase.

Ms. Smouse was amazing lady to work with and Chad at financing office was very informative and to the point. To the point and simple. Amazing customer service throughout. Definitely a go to place to buy a Honda car in OC region.

Cant buy bulk oil anymore boys... bew management. The good ol days are gone.

They patiently answered my questions and I was satisfied with their maintenance service.

Had a wonderful, quick experience at Honda with Jose. He was very informative on the issues with my car and I had a smooth experience. Will be coming back!

Loved the black Friday service deal! It was a pleasure doing business with Sam! They have always taken good care of both my Honda's over the last 7 years.

My boy Jose was a total life saver! Kept a charismatic, professional, and easy going attitude throughout the entire car service experience. The mans earns a promotion at this point! Anyways, I got in an out quickly and my car is running smoother than ever before!

JAYSEN has great customer service skills.

Everyone was very helpful and made the process easy and quick for me!

We had a fantastic buying experience with Hazem. Great price an no hassle.

JAYSEN has great customer service skills. He really shows that he cares bout your needs. He goes the extra mile.

I have purchased many, many vehicles over four decades as an avid car owner, and my experience at AutoNation Honda Costa Mesa has absolutely been among the very best. From salesman Hazem Achouri, to Finance Manager John Niehaus, and General Manager Kevin Oliff, the entire ANHCM team was dedicated to customer service and upholding their reputation as a company of integrity. Anyone who has had any experience purchasing a used vehicle knows how important it is to find a dealer they can trust, and one that stands by their product. In my case the concern was especially important, since I live in AZ and had no way to personally inspect the vehicle (a Tesla Model S). Well, I can say without reservation that ANHCM is a dealership you can trust. You can shop here with confidence, knowing that both the price and service will be top-shelf outstanding. Nice to know there are still businesses like this out there.

Excellent service and very competitive prices. Buying process couldn't be easier

Very good service!

I left here with a good deal and left a happy customer. Would definitely come back here if ever buy another car again.

Great customer service.

Sam, my service assistant was delightful. My only complaint is that when I called and asked if it would be obvious where to go, the young lady that took my appointment, said yes, just follow the “service” sign. So, I pulled into the first driveway and parked and went inside. Wrong. What she failed to tell me was that you have to go down the side street Village Way, then follow the service sign. That, and it took quite awhile longer than I was told.

First time taking my Civic Type R to get an oil change here. Pleasant experience. Coffee maker on deck. Friendly staff. Clean facility. Free car wash with synthetic oil change. I would come back.

Jose was very friendly and knowledgeable. He greeted me immediately upon my arrival and got me in and out in no time and thanks to him I was able to take the courtesy shuttle back home. Thank you!

Best car buying experience iv'e ever had by far! Great service, fair pricing and i never once felt pressured.

Best car buying experience iv'e ever had by far! Great service, fair pricing and i never once felt pressured.

Kathy was really wonderful. The repairs were pricey.

Transparent, easy to work with, fair and honest! There isn?t much more one can ask for, third car from them in four years, plan to buy another one in June 2020.

Outstanding customer service. Their no haggle pricing on used cars made the experience quick and easy. I truly left feeling like I got a good deal on a great car.

The wait was longer than expected but received friendly service!

Great service from Jose, very friendly and helpful!

Window motor broke on driver side. When picked up the car, passenger side window would not work. Had to fight with the mechanic because he did not think he did anything to the other side. After I convinced him to look at the motor on the driver side again he found an attachment that needed to be re-attached- now the window works

I was greeted and helped by service advisor, Kathryn Masamitsu. This was my first experience at AutoNation Honda Costa Mesa and it was beyond awesome. Fast, friendly, with great customer service. I will be using this location for my next service!

Yousef was patient, thoughtful and knowledgeable.Thanks for making our first family car purchase a pleasant one.

The staff here are amazing. No push to sell, they help you at your pace. Management, salesman, and the financial department made the process to buy my 2019 Accord Sport as easy as possible. Would come again and again for any new/used car needs.

Jaysen was very friendly and helpful. He even explained to me the results of my car?s muti-point inspection. He offered great customer service.

I scheduled an appointment online which was very convenient. My service writer, Kathy was very professional and courteous. I rode the shuttle home, and when the work on my car was completed, the shuttle returned me to the dealership. The driver, Helmi, was very pleasant and an excellent driver. The whole experience was very good, and my car was washed and ready for pickup.

I was helped by Kathryn Masamitsu and she was very professional. I will definitely be coming back to this service center in the future.

Kathy and Tom are the best! Both of them were very warm and accommodating! Keep up the good work!

Yousef is great and I really like my new CR-V!

Excellent service Service Advisor was attentive, nice and pleasant

I had an oil change at Costa Mesa Honda. Jose was the person that help me. I got my car after the service within 1.5 hours as mentioned by Jose. I am happy with the service.

Clearly a pleasure buying from this dealership. Kai, Jake and Chris exceeded our expectation on the process and were true gentlemen answering all of our questions and concerns. We will be returning customers. 5 stars !!

Worst dealership experience. I had every intention of buying a new car and in the process I brought a pre-certification approval letter with my bank for financing and they stated their system was down and that I had to finance with Honda, essentially giving me a higher interest rate. I traded in my car which was less than a year old. Two days later I get a call asking to come back as the new car "purchase" contract had some signatures missing. I decided to return the car and get my trade in car back. I strictly told them to not remove or damage anything. By the time I got my car back many items had been removed including LED lights, Fog lights, window tinting. My windshield was damaged and the rear passengers window was shattered. Many attempts to reach Mr. Oliff the store general manager were made with no response. Daniel took initiative as the service director to repair any damages although this took 12 days and was a huge inconvenience. Up to this point I have not been given a refund for all the items removed from my car. Honda lost me as a customer for life. If you're considering buying a Honda, do yourself a favor and go to another dealership.

Excellent service in every aspect possible!!

Hazem was perfect getting the right car. It was fast and much helper Thanks.

Cathy was an amazing employee in the Honda Autonation Service Department of Costa Mesa. She offered clear explanations and expectations of the following services done to my vehicle and it was completed in about an hour and a half (oil change, filter change, brake fluid change, multi-point inspection). This was my second consecutive time being scheduled with her luckily and I appreciate the effort and dedication to even the most routine of check-ups.

Our service advisor, Kathy Masamitsu, and the technician who completed the service were very helpful, thorough and informative. In addition, Kathy arranged shuttle service which came promptly and the technician made an audio recording of our sound system as he/she tried to identify the problem. All-in-all a pleasant experience for a first time appointment at this dealership, and I don't often associate pleasantness with auto service!

Good service in general. Little bit long buying process, it took about 2 hours

The paperwork / closing process took 3 hrs - you need to find a way to expedite. Also the hard sell of the warranty packages at the very end is a little heavy handed - one of the reasons I purchased a Honda was it reputation for being built well but according to your sales people, I need to purchase an extended warranty... felt like a lot of pressure after a closing process to took way too long.

The process of getting my car serviced was mostly good. The one comment I have for improvement is in the speed and form of communication. I had to wait a little longer because Autonation sent a text to my old phone number, even though I asked them to update the number. Luckily Brittany called me, but it would have been nice if the effort in updating my phone number had actually worked.

We went in to look for a vehicle and didn't get any verbal acknowledgement from anyone. We tracked down a salesperson name Amir and he answered one question and decided to go do something else. I guess they don't need my business after all.

I got an airbag recall notice through the mail, because of work I am not able to get there before 4 . The person I spoke to barely let me say anything after I said it was for a recall, and turned me away without allowing me to ask questions given the fact my airbag light is on, so obviously I have some concerns. All I was told was to make an appointment or come before 4. Not very helpful if you ask me!

Jose at Costa Mesa HONDA, Gave us the best experience on our HONDA Accord we have ever had in customer service. Very professional, kept me informed in a timely manner, always with a smile. I highly recommend him and Honda services. They also have a free shuttle service.

Alena McDonald was very helpful. She stayed in communication and I was able to get my car back that same day. She was very personable and I felt looked after.

Sales and finance managers promise to call you back but never do. I'm still waiting for my car registration after 3 months of car purchase.

thank you for your prompt assistance!! really happy

Our service adviser, Jose Velasquez, was very professional, thoughtful and informative. We had a very good experience at AutoNation Honda in Costa Mesa.

So far so good!!!! Just here for oil change!

Brought my car in for service and was helped by Alena. She's very couteous as she welcomed me with a smile. She was quite the ambassador as she showed me where the liunge and coffee were while i waited. If you go to Costa Mesa Honda, as for Alena.

Good stuff

Good costumer service!!! José from the service department has a good costumer service.He was friendly and efficient

I had the pleasure of working with Abraham in sales to purchase my new Pilot. He was so easy to working. He is a very kind salesperson!!

Can’t thank Daniel Service Manager and Kathy Service Representative enough for their outstanding efforts in servicing my 2016 Honda Civic with malfunctioning Air conditioning. After the car was fixed, a new rattle developed which they took in and quickly corrected.

(Translated by Google) Super friendly! 👍👍👍 (Original) Super amables! 👍👍👍

Kathryn is a very good service department person to talk to. I had some issue about my Honda Pilot AC vent. She found the parts and gave it fixed on reasonable time window. Easy and efficiently work! And no game to try selling you extra service!

The service team was excellent, they were quick and efficient. They knew I had just missed the shuttle so they were very quick so that I did not wait too long .

My experience there was very smooth and fast. Alena is very nice and helpful. I have enjoyed my visit

Those guys a bunch of amateurs running a Mickey mouse show. They advertise a price and trying to sell me the car for thousands more. This is the worst customer service I've ever experienced in a car dealership. Rude and incompetent sales stuff running a scam. Shop for your Honda some place else preferably away from California.

Back for second vehicle here and they were determined and committed to beating the lowest quote I received from other dealers.

Excellent, friendly, and welcoming customer service, very good communication, and the car was washed and vacuumed, and delivered/completed before the estimated time! Overall, a great experience during the service of my vehicle.

The service was fast and easy. Brittany and the staff were friendly and professional. I had a great experience and would feel at ease when visiting again.

Had one of the best car buying experiences ever. The entire staff especially Shayan helped me out so much in order to get the right price. The General Manager and Shayan worked together in order to make me satisfied. I would definitely recommend coming here to buy a car just off the customer service experience. Definitely worth checking the dealership out! 5/5 stars!

Jaysen went out of his way to make sure my visit was a great experience. Would definitely go back

Jaysen went above and beyond during my visit. Would definitely come back to this dealer and visit Jaysen

They have implemented new customer services. I was greeted by a rep as I pulled into the service drive through. He confirmed my name and appt. time. I pulled forward and was then greeted by my Service Rep, Kathy. She was professional, friendly and knowledgable. My car was taken care of quickly and I received quotes from Kathy for future services I will need. Everything was terrific.

I brought my sedan in because the starter went out. Jaysen was very helpful and he even took a picture to show me the old starter that needed to be replaced. Thankful that I was able to get a 3 year warranty on the new starter. All the other auto shops that quoted me for a new starter only offered a 1 or 2 year warranty. I will definitely come back here if I need to get any work done on my vehicles.

What an AMAZING experience. If you are looking for a great car, GO HERE and ask for JOHN P. I wasn't even there to buy a car, went with a friend who was... Long story short, great deal, great car, and great salesman (cute too). I now want to wreck my current car now just so I can go there and have John sell us another car. WOW!!!

I took my car to AutoNation Honda for an Air Conditioning problem and oil change plus some other related problems. Kathy was great and saw that my car was taken care of on time. She also let me know what work could be put off until another time. I was very satisfied with her help and the work that was done on my car.

I had a good experience, the customer service was great. The facility has everything you need from snacks, water and WiFi

Worked long distance deal with Habib over phone/email/text. They honored price without any issues. Habib was very patient answering all my questions and showing me the car once I was there in person. Great experience overall.

Great service!

The salesperson, Omar, was great!! He was friendly, respectable and answered all my questions. The Sales Manager, Peter, was also great! I would have given 5 stars if I didn't have to wait hours for finance and watch people in that department leave for the day. I nearly walked out! I actually walked right outside the door deciding whether to leave or not and was on the phone with my husband when a guy came out calling my name and saying he was looking for me... What?? I told him that I have been waiting for hours that you didn't need to "look for me". I told him that If I knew that I would have had to wait for so long then I would have just went home and had them call me when they were ready. His reply was "We don't make out going calls." That is a joke since I received 2 the night before. When I called my insurance company I realized my name was mispelled. I emailed Peter and he took care of it right away. The entire experience was great except for finance. I love the car that I bought and am truly grateful for Omar and Peter helping me.

Yousef was great. 10/10.

I was amazed at how quick and effective the staff was when assisting with the purchase of my new Honda CRV. Since I purchased at a late hour at the end of the weekend, Hazem and Ahmed (could be pronounced Hamed) provided me with a complimentary detail of the car several days later, which was fantastic.

It was a pleasure working with our service advisor, Brittany Tarricon, on the repairs needed for our Honda Odyssey. She did a great job communicating the status of our job and the work that needed to be done. She helped us to get all the necessary repairs done at an affordable price and provided us with excellent client service.

If I could give a negative 10 I would do that for the sales department. I will be giving 2 review--1 for sales (bad guys) and 1 for service (good guys) Here is the story. I bought a CERTIFIED used car from them--it was a nice low mileage MB GLK350 4 Matic. About a 1000 or so miles into the ownership I stated hear (or noticing) a whining noise coming from the transmission area. I have a long commute so the miles added up quick and by the time I took it to a MB dealer to have another problem fixed they informed me that the transfer case had a bad bearing and the transmission and transfer case were all 1 unit and it would cost $10,000 to have a rebuilt unit installed. I was floored--I didn't pay much more than that for the car. So I went back to the dealership and wanted some resolution. The Certified afforded me X,000 mile-3-month warranty. By the time I was able to get all of this sorted it was X,495 miles and less than 3 months—so 495 miles over the warranty. The response I got from the sales department: Hazem was literally: “tough luck” Kevin the Sales Manager: “we don’t owe you anything” And on top of that they would only give me 60 cents on the dollar on a trade in and only $500 or so off another car on the lot—so acting like the quint essential used car salesman and no real attempt to treat a customer right and step up and try and do the right thing to resolve a faulty car they sold. They sold that lemon and made their money—tough luck, we don’t owe you anything DON’T BUY A CAR FROM THESE GUYS!!! Step in Daniel the Service Manager—now this is a stand-up guy +10 STARS FOR HIM. Daniel was able to find a used transmission/transfer case with a 1 year warranty and his deal was that I would pay for the transmission at his cost and he would install it. This made fixing the car affordable and made sense—otherwise I was basically screwed had Daniel not stepped up—good man. Not sure why it seems so rare to meet a stand-up person and congrads to his parents for raising him right. I cant say enough about Daniel he really came through and saved the day HAVE YOUR CAR SERVICED BY THIS GUY!!!

Recently bought a car from here from Omar, he was great and a very kind guy! Loved working with him.

Always great service, especially with the shuttle to take you back and forth while your car is being worked on.

If I could give a negative 10 I would do that for the sales department. I will be giving 2 review--1 for sales (bad guys) and 1 for service (good guys) Here is the story. I bought a CERTIFIED used car from them--it was a nice low mileage MB GLK350 4 Matic. About a 1000 or so miles into the ownership I stated hear (or noticing) a whining noise coming from the transmission area. I have a long commute so the miles added up quick and by the time I took it to a MB dealer to have another problem fixed they informed me that the transfer case had a bad bearing and the transmission and transfer case were all 1 unit and it would cost $10,000 to have a rebuilt unit installed. I was floored--I didn't pay much more than that for the car. So I went back to the dealership and wanted some resolution. The Certified afforded me X,000 mile-3-month warranty. By the time I was able to get all of this sorted it was X,495 miles and less than 3 months—so 495 miles over the warranty. The response I got from the sales department: Hazem was literally: “tough luck” Kevin the Sales Manager: “we don’t owe you anything” And on top of that they would only give me 60 cents on the dollar on a trade in and only $500 or so off another car on the lot—so acting like the quint essential used car salesman and no real attempt to treat a customer right and step up and try and do the right thing to resolve a faulty car they sold. They sold that lemon and made their money—tough luck, we don’t owe you anything DON’T BUY A CAR FROM THESE GUYS!!! Step in Daniel the Service Manager—now this is a stand-up guy 10 STARS FOR HIM. Daniel was able to find a used transmission/transfer case with a 1 year warranty and his deal was that I would pay for the transmission at his cost and he would install it. This made fixing the car affordable and made sense—otherwise I was basically screwed had Daniel not stepped up—good man. Not sure why it seems so rare to meet a stand-up person and congrads to his parents for raising him right. I cant say enough about Daniel he really came through and saved the day HAVE YOUR CAR SERVICED BY THIS GUY!!!

The sells reps are nice and friendly but, the manger is rude and makes the whole experience uncomfortable.

Jose from the service department was very friendly and efficient. My service was completed quickly and my car is running great.

Very helpful and friendly staff, i was treated well and all my options were considered. Great dealership. I am glad i got my first car with Auto Nation. because your first should always be the Best!!

Was there for oil change, tire rotation and specifically told them that the passenger side tire is leaking air about 4 PSI a day. Oil was changed, tires were rotated but did not fixed the air leak. The tire that was leaking air is now on the front passenger side. I was charged $20.00 for the air leak that was not fixed.

Service was quick and easy. Handled all items with professional care and provided what should be added for my next scheduled visit. Car runs like a champ and so does their team!

Our Salesperson, Habib, was very helpful. This is our second vehicle purchase from this dealership and we really enjoyed our experience.

Estupendo servicio de los vendedores , explicaciones perfectamente

Didn’t have the car I wanted so they were going to bring one from another dealer by the next day. Comes the next day and they don’t have it bc the manager “ didn’t approve the sale” and they told us they had called or tried to reach out but not one missed call from them just made us waste our time went to Honda World in Westminster and they didn’t have the car but brought it within 30 minutes and gave us a better deal! GO TO HONDA WORLD!!! They actually want to make a sale.

My car wouldn't start and so I called Honda Roadside Assistance to tow my car to the closest Honda dealership. Although, AutoNation Honda Costa Mesa was closed at the time, the Honda Roadside Assistance rep advised that I can have the tow truck drop off my car at the dealership and put my car keys in the dropbox. Envelopes to enlose your eyes and leave your contact information are availabe at the dropbox. It took 90 min for the tow truck to arrive to me, however, teh driver was nice and advised on the drop off process. The next day, I had called the dealership and advised that Kathy will be the agent to assist me. I was not avaiable via phone most of the day, but Kathy was available via text message, and Kathy had kept me updated regarding my car. Because my car was still under warranty, Honda had replaced my dead battery at no cost to me and I was able to pick up my car the next day I had trouble. Overall, it was a positive experience.

We were very satisfied with the service. We follow Jim Marsh wherever he goes and fully trust him. The mechanics Ben and Jesse were awesome also. Thanks

I had a great experience dealing with Jacob Becerra at AutoNation Honda Costa Mesa. He got me a great deal on the Honda Accord 2.0 Sport and I couldn't be happier. I did not feel any pressure and I was in and out in no time.

I came in for the CRV airbag recall and was assisted by Dan Ciccarello. He was most helpful and very personable. He promised the car would be ready before 11 a.m. and it was. Overall it was a very smooth transaction, the service and Dan's help was worry free.

Just the typical maintenance service but it was a great experience with Jim, who was very through and detailed with the process. He streamlined the process and helped me out a lot. I will be making sure, to always go with Jim when I comeback again. The only way that a car maintenance should be.

Recently, I took my Honda Civic into Honda Autonation for an oil change and inspection and was helped by Jose. He was extremely congenial and professional and courteous and I was finished in no time at all. Thank you Jose, You are a great ambassador to Honda!

Had good help the service guy who helped (Jim) was really nice and helpful I recommend going here for good customer service and for getting anything fixed on the car.

Had all my major service done for my 08 Honda Ridgeline done here and satisfied every time. Great service all around.

The absolute best experience I have ever had when buying a car from a dealership. The staff was very kind and knowledgeable when answering my questions. I did not feel pressured into buying a car I was not happy with and the detail to customer service was top notch. I highly recommend autonation Honda of Costa Mesa to anyone looking to get a new car.

They are not the honest. They lie to you to sell something extra when you lease car. I leased the car here at 2016 so finance guy told me if you get maitenance insurance ( 25$extra) we will cover everything untill 5.000$ even RETURN FEE. But after i return the car they got that money... they said our finance guy lied to you to sell extra and you have to pay the dissposion fee... Make a double check for your contracts and words... don t get something from this liers...

Took my 2001 Honda Civic for a recall service and everything went smooth. Easy and fast appointment setup. Staff that attended me, like Dan, were friendly, approachable, and professional. They printed a list of the multiview inspection recommendations for my car free of charge. Upon looking at dealer’s lot, staff offered help quickly and without being pushy.

Mat was awesome in giving us the help we needed. He gave us facts to help us make the right decision and was patient with the whole process. The auto industry needs more Mats.

Brittany is a great service representative. I brought in my husband's 2018 Honda CRV after a 4,000 plus road trip, and she was very thorough in explaining what specific services the car needed.

Excellent service, attention to detail and a price you can't beat. Thank you Hazem

Once I bought my car they don't care. I had two items included in the deal that needed installing. I left messages, send emails and all I received was "I'll get back to you". Three weeks later nothing

Overall good quality but I wish the service advisor would keep me updated (at least once) on completion time for my vehicle so I may more efficiently schedule my daily tasks. I overhead another customer commenting about the same issue: no one called her to alert her that her car was ready for pick up. She just physically went to the dealership hoping/guessing her vehicle would be ready for pick up.

We have purchased two cars from this dealership and always come here for service. Our experience has always been excellent and we plan on continuing to come here.

Good experience overall. Only issue were the people pushing the extended warranty, my third time saying ?no? should have been enough. But still a good experience and I?d go there again. The sales person was excellent.

Jamie and Kai were super helpful and communicative with me during the buying process at AutoNation Honda Costa Mesa. They gave me the best vehicle price offer, compared to other dealers. Jamie was also instrumental in facilitating my VW lease return.

service is excellent... my car was fixed on time as promised.. highly recommend this service center..

Jim was excellent. Jim took care of me . I was in n out in 45 min . His customer service skills were great .

Great Service From Brittany My Service Advisor and shuttle service as well!

Please with the purchase . Good customer care. Quick and easy process.

I took my car in for service and was helped by Lidio. He was an awesome rep and made me feel really comfortable. He didn’t pressure me into any fixes/repairs. He mentioned them to me and offered to add them to receipt for the future. I really appreciated his kindness and communication.

I was able to come in get my car serviced quickly and with minimal financial pain.

The staff here was very friendly and courteous. Habib did a good job taking care of my needs when picking up my vehicle. He also explained how to use some of the features in the vehicle before I left the lot.

Kathy was such a great help. She explain to me everything that my car needed to get done. I love coming here ever since I purchase my vehicle.

Too expensive, waited too long, lower your prices please.

The dealer did not provide me the warranty that I selected, they changed my selection from basic to Platinum which went from around $800 to $3,500 . and when I asked where I could get the car serviced, they said that the service places are everywhere. Come to find out that I have to take the car 87 miles away to have it serviced. Dishonorable and very shady dealings.

Amazing, kathy was just a great help. I love going to this location

Very good service. Very easy. Buying process was quick and easy. I will recommend this dealer to my friends and relatives

Jake was wonderful and so helpful! Excellent personality great working with! Stayed the whole time and had a smile they entire time! Peter in Financing did his best and everything he could to make the deal happen! So humble and such a nice man! Made sure we got the car we wanted!

Jim has been my service advisor for 15 years. I followed him to AutoNation because I trust him.

Our service representative, Kathy, was cordial and attentive as she listened to our description of the vibration problem we are having when our 2016 Honda CRV vehicle is in the drive mode and stopped at a traffic light. This condition was verified when we entered the service department. Kathy also described the temporary mitigation Honda America authorized for this problem as a cleaning of the Throttle Body engine component. Apparently even though our vehicle is in warranty, Honda will not completely correct this problem. Thank you so much Kathy for your excellent service.

It must be my lucky day as I have a perfect experience at this Honda dealer. Everything was perfect: the people, the services, and fairly priced. Highly recommended and definitely will return.

I had a really good experience with AutoNation Honda Costa Mesa. I had Jamie who was the BEST car salesperson I have ever had the pleasure to do business with. Highly recommend her. She was thorough in explaining all aspects of the car and for things she saw that she didn't fully know what it did she made sure to ask and get back to me on it (I bought a civic si that had some additional features compared to a normal civic). She double checked that before I took my car home with me that it had a full tank of gas and everything was clean to perfection. The car battery died a couple of times (it's a manual and would die if stalled) and so they replaced the battery the next day which was nice of them. It was my first car buying experience, but overall it wasn't a difficult process. I do however wish they would try to sell you on their upgrades and maintenance packages less, but I suppose that's part of the car buying experience. It did seem a bit of trying too hard for the upsell at times. You can always say no. But in general, it was an easy car buying experience to get the car I wanted at a price I wanted with very little hassle and a car salesperson who I would recommend to any of my friends.

Initially I wanted to go to the Irvine dealer to get my car serviced. Unfortunately they didn?t have the day I was looking for available. I then called the Costa Mesa dealer and they had the day I wanted available. Added on to that, their customer service representative who booked my appointment was even more friendly and sent me a prompt confirmation email as opposed to the rep at the Irvine center who wasn?t as friendly and did not send me a confirmation email.

AutoNation is the best dealer. They provide good trade in value for used cars and great discounts on new cars.

We had a very smooth and amazing experience leasing our car from Auto Nation! Will definitely be back whenever we're ready to lease another one.

My service advisor, Jim Marsh, kept me informed and explained optional recommended future service maintenance.

Fast and excellent service

Made a call to get a car repair appointment. I was given options to drop off my car. Met Jim at the dealership as service representative. Nice, funny, professional guy (Jim). Given a price quote. Left got a call back shortly to pick up car. Chatted with Jimfor a tee minutes. Paid my service fee out the door with my Accord very happy and stressed free!

Got the best no nonsense deal in Orange County for a Pilot EX-L. Manny the dealer was pleasant to work with and he literally ran to push the deal through. This is the 3rd vehicle I have purchased at Costa Mesa.

Great experience. Highly recommend. Will refer friends and family

I contacted the dealership via Cars.com and have been exchanging emails but the internet sales team hasn’t followed up after a few days of my email. I am disappointed with the service as communication is key for me and time is limited for me to venture out in a car buying process.

Jim Marsh in the Service Dept. was great to work with. He really helped me out on the pricing of a costly repair for my car.

Kathryn was very knowledgeable and helpful! Everyone there was friendly and I am extremely satisfied with the service I received.

I have been taking my car, a 2012 civic Honda to this dealer for the last 7 years. I am very satisfied with the service I received from the service technician. Lidio. He is very professional, knowledgeable. and explains the repairs that my car needs. My last visit took a little longer but he explained that it was avery busy day. The women restroom was not kept clean and I informed one of the female service technician but I did not see any janitor clean the restroom.

The salesman that I worked with, Daniel, was very professional and helped me get through the experience stress free. He was knowledgeable of all aspects and was curtious to my family and myself. I would not hesistate to come back for my next purchase.

Jesse Nguyen and Alex Beitz made it happen for us. They were very very responsive and didn't BS around. We got our quote and nothing changed once we arrived. Jesse took care of us the rest of the way, he's extremely professional and courteous. He did everything to accommodate us, he even picked us up after we had to drop off the car rental. Understanding our schedule and limit on time, he got everything ready for us, including the car all washed and parked nicely under a shaded area. You can't beat this kind of professionalism and customer service. At the end of the day, we're very happy to have met these wonderful people, and they definitely earned our business. Thank you both Jesse and Alex!!!

The service here was great and would come back! Awesome work

The sales representative is so friendly and accommodating to us. He did his best to help us in the negotiation process until the deal is sealed.

Jesse was kind and patient. He's definitely an asset to the service department. Great customer service skills!

All the folks at AutoNation Honda of Costa Mesa were excellent! I purchased the exact car I was looking for at an amazing great price. I was in and out of the dealer in a car purchase short time from arrival, test drive, and purchase in an hour and a half. A special thanks to my sales guy Yousef Motlagh. This was my most painless car purchase to date. I am very happy with the car and look forward to working with your service personnel in the future.

Our salesperson, Manny Avila at Automation Costa Mesa, was straightforward, clear and helpful. We chose this dealership after having talked with other dealers because of him and also because he was able to get the vehicle we wanted.

I made an appointment for two reasons. #1 Service B and #2 Safety Recall for the side doors. I was completely satisfied with the oil change and the service provided with the gentlemen taking care of my care, but I was disappointed with the fact that they couldn't fix the Safety Recall because they said they "didn't have the parts". I wish they would have to told me ahead of time. Today, for some reason my side door won't open.

My experience was excellent. Everybody was polite and made me feel like being at home.

I want to thank the AutoNation Honda Costa Mesa for their customer service, their advice and their respect for their customers. AutoNation matched my price and their advice at the time of deal and finance was great. First of all, Yousef is one of the best experts who gives great advice on the cars, he is honest with the customers and he is very disciplined. So if you are a liable customer and you are looking for a reliable dealership who cares about the customers too consider AutoNation. The most important thing is they don't force you to decide and there is no rush in AutoNation, and this is a kind of respect you should ask from any dealership. Other staff checked on me periodically while I was at the dealership to make sure I'm treated nice and satisfied with my experience and this is one of the other reasons I wanted to share my experience here. John in their finance section was very friendly and processed everything and explained all the things to me word by word, although I had researched a lot before going to the dealership. This is my great lease experience in AutoNation and although I really struggled from the beginning at the other dealerships (esp. the other one I was about to make a deal) at the end I found the best deal with the best people.

I recently bought a '19 Honda Civic Sport from the Autonation on Costa Mesa. It was a great experience, I knew what I wanted and was guided into making that purchase with ease without any sort of hassle. I honestly would love to return there in 2-3 years time to either lease a newer car or purchase the Civic I have. I can easily say my first car buying experience was the most positive one and I can't think of any other place I'd rather return to than them. BRAVO Autonation in Costa Mesa, Bravo

The whole process has been great. The salesperson Ina Dimarcut was great and very helpful. All the staff has been instrumental in reaching a good deal

Brought my CRV for tailgate repair and Bobby Tadokoro, service consultant, makes the repair process very easy.

I experienced a truly professional car buying experience in a welcoming environment. Everyone was honest and straight forward, no unwanted surprise, completely satisfied.

my experience with AutoNation Costa Mesa was great on my end there were a couple xxxx ups but hazem and the rest of the team did everything they possibly could to make sure that I left with the vehicle I wanted the process was very quick and they made it a breeze for me can’t thank them enough I’m so happy with my first car!!!

I have been coming to Auto Nation for service and repairs for the past four years. I have always had excellent service and an enjoyable experience. The facility is excellent.

TERRIBLE service - WORST AUTONATION there is - will not be back

We were helped by Yousef Motlagh he got us a great deal and was very helpful.. Good experience, great service,

Bobby was very honest, knowledgeable and friendly and did not push us for more work on the car which we appreciated. He took great care of us.

Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'

The buying experience was great. I got a quote over phone and decided to buy from this place. I live far from Costa Mesa but decided to drive as the quote was the best. Excellent service, and delivered exactly as promised. The staff was very friendly and helped finish all paperwork in a short amount of time. I would buy again from this place.

I had a very pleasant experience at your facility. The three service people were exceptionally professional and attentive to detail kind and gracious. Thank you so very much !!! I will be back !!

They people went above and beyond the expectations.

Everyone at Auto Nation was easy to work with. From the email quote to the actual purchase. Everything was disclosed up front. No hassle. Great experience !

I recently had my car serviced at Auto Nation Honda in Costa Mesa, CA. My Advisor was Bobby Tadokoro. I was very pleased with the service. I had recommendations on some other items that needed to be done, but Bobby helped me stay on my budget so I really appreciated that. I will be back for sure.

Great customer service!!

I’ve been taking all 4 of Honda’s to Auto Nation in Costa Mesa and always had a great experience. Lido, the service rep has helped me over the years with all my cars and I continue to take my business there because of the staff. Great facility

I’ve been purchasing vehicles for over 40 yrs and this was by far my best experience at a dealership. My salesman, Alex Bigwood, was excellent. We agreed on a price over a text and were in and out of the dealership in 2 hrs with my new 2019 Honda Insight. No hassle, very efficient and honest!

Bobby was very helpful and accommodating. Always a pleasure to deal with.

I took the service for damaged bumper of my Civic, AutoNation Honda fixed this damage like it was never there before and given me lifetime warranty. I will definitely recommend this place. thanks Guys

Great price, easy to deal with, in and out in 2.5 hours with my new car.

It was a good experience buying a honda civic at auto nation of Costa Mesa.

Very helpful. Prompt service as always. They take excellent care of my Honda Accord.

You will need to be prepared if you plan on buying a car, and have some patience for them gathering papers and applying to your info may take a while but dont let that stop you from buying a car. They offer reliable options for all types of drivers and have specials for first time buyers that are College graduates! (Bring form of proof). Their Honda cars are reliable and easy to use drives. definately recommend for first timers if you want a car that has coverage, easy controls, and safe.

Bobby got my car taken care of as soon as I got to the dealership.

It was a pleasantly straightforward experience. My service rep got me through the initial paperwork quickly, told me the estimate and the wait time and directed me to the temporary customer lounge (the dealership is currently remodeling). I was told it would be at least 2 hours which is what I expected considering it was 10:15AM on a Saturday. I ended up walking down to the Habit to have an early lunch. I got back to the dealership at about 11:50 and a few minutes later was advised my car was ready and it was going to cost less than the estimate (okay by a few dollars but that's never happened to me before). They even washed my car (which was very dirty). It was all good. I will go back again.

Didn't end up buying because the manager of alexander bigwood was rude. Alexander was good. He shouldn't be in the sales industry. Autonation should do something about this.

Every time I go in Lidio proves the best customer service, over the phone or in person he exeeds my expectations, he is one of the reasons, why I choose Autonation Costa Mesa!

Lidio is trustworthy and fair. As long as I have a honda, I will continue to go to AN Honda of CM, and I will always ask for Lidio!

The dealer was really kind and patient and really worked with us to teach us about the differences in the cars. He gave great advice, really thankful!

The service person, Litto, is wonderful, kind and helpful. I trust his opinion and his professionalism

I was informed beforehand recommendations that the car needed and afterwards details about brakes and tires and overall good condition of my car.

We had a 2009 Honda Pilot, and we wanted to upgrade to a 2018 Honda Pilot. We already knew what we wanted, hence why we did the whole process online. I contacted other dealers for their “best deal” and all of them kept insisting on “come on down to the dealer for a test drive”. AutoNation Honda really gets the point, and the Internet Sales Manager, Hazem Achouri, provided the service we needed. He helped us through the whole internet process. We are very happy and satisfied with AutoNation Honda, because it has workers like Hazem that really understand and caters to the “internet car buying” customer base.

Quick service and very comfortable waiting area. Service advisor was friendly and thorough.

Always fantastic. I bought 4 cars from costa mesa Honda & I never regret it. The sale dept. with Habib is always magnificent, any customer will be very pleased. The service with Lidio is always great.

I had a great experience. When my son I walked in In. I Was not intending to buy a a car. All I wanted to do is crunch numbers. Dan did not push us to buy. After looking at the new cars I decided to look at the previously used cars. Dan was very patient. Well after looking at one of the cars I could not pass the Accord up. Well, it is sitting in my driveway. Thank you Dan!!! I will friends to come see you when they are ready to purchase.

I went to auto nation in Costa Mesa in desperation and Jacob calmly and professionally took me through the purchasing process with no hassle nor complications.

Repair services were explained well, the staff, courteous , and completed on time. Thanks!

Bobby was an amazing helper. He showed me exactly what was wrong, throroughly explained, and offered the best solutions to me.

My service advisor bobby was helpful and efficient

The sales man and the finance manager were great. I just suggest you guys inspect used cars before selling them. I recently bought a car from you guys 1 1/2 week ago and it needs breaks and oil life is 10%. Maybe inspect your cars a little better it sucks for you to have to pay for oil change and breaks 1 1/2 week after. I understand is a used car but still sell them with at least fresh oil.

I was at Autonation Honda, they did very well . The process was fast and I’m happy with my new car.

Facility is in the process of being remodeled. I purchased my car at the end of 2013 and enjoyed the helpful, but no pressure approach of the salesman, at the time. I purchased from them because I was allowed to take my time deciding. Today, it was a regular maintenance service plus a check on my brakes. Bobby T. was polite, friendly, and efficient, keeping me up to date. He’s always a friendly face and greeting, each time I’ve visited.

Customer Service is excellent and everything is explained in detail and handled in a very professional manner.

They had good information they offered on the internet along with detailed pictures of their vehicles. It was good shopping on their sites. I'd do it again.

I had a wonderful experience at Honda nation my service advisor was so helpful and fast she help me in every way. I would definitely continue to go back with her any time and recommend her to my family. I give her 5 stars and beyond Thank you for having such wonderful team at honda nation Costa Mesa

My experience with AutoNation Honda Costa Mesa actually exceeds the five star rating. Their customer service is bar none. My representative, Lidio Valle, is top notch and amazes me with his knowledge and recommendations. He never makes me feel pressured, either. Even though this location is undergoing a huge renovation, they have made every concession to provide their customers with excellent customer service, along with a very nice 'temporary' waiting area. Why do I come here? Because they're ten stars in my book!

Employees were very friendly and satisfied with their service they helped me through everything I needed it to know.

I will admit my credit was low, but I was told by Rana Musal, the financial services director, "take this car(2011 Chevy Cruise) for now, and make on time payments for 6 months, then come back and we will get you the new Honda you want." ... I took his advice, and 6 months later, I am told Rana Musal is no longer employed there, and I need to come up with $6,000 in negative equity in order to get into a new Honda? Wow! I mean, 2000, maybe even 3000, but I was able to build up 6 thousand in negative equity in only 6 months guys!?! Thanks for making my situation absolutely impossible to get out of guys. I have already spent more than 7 thousand dollars trying to get it to pass smog, in which I still failed, got car impounded and had to pay tow fees to get it out. Just shoot me! PS: Took it to Chevy dealership to have them fix the wiring on the tail light that kept going out on me and getting me pulled over, the mechanic said they had history on the vehicle and thought I should know that all recommended services were declined by autonation. **So if any one reads this BE CAREFUL AND MAKE SURE TO DO YOUR RESEARCH WHEN YOU BUY A USED CAR FROM THESE GUYS. THEY DO NOT LOOK OUT FOR THEIR CUSTOMERS, ONLY THEMSELVES.

Daniel R. was able to get me the truck I was looking for to surprise my wife. Best buying experience ever! I was able to get in and out of the dealership within an hour.

Courteous, friendly service, car was clean & ready when I returned for it. This visit was for my 1st year check-up. Everything was explained, I had a service plan, & paid nothing!

Excellent service, clean restrooms & great coffee.

Great service, personable and knowledgeable service agent.

Great experience this time. Great advisor that helped me out !

AutoNation Honda Costa Mesa made purchasing our 2018 Honda Pilot Touring very easy. Habib gave me a great price from the start which eliminated the traditional back and forth haggling. Having agreed to the price before coming to the dealer made the buying process so much easier. Another positive was turning in our 2015 Pilot which was coming off of a 3 year lease. They gave me a great turn in value from the start which again made the whole process easy. I felt good driving off in our new 2018 Pilot knowing I got a great deal and any easy buying experience. Habib did a great job as did the entire AutoNation team.

I am happy with my new care and they gave a great price. I did a lot of shopping around and this was the best price that I found.

Best place to buy a car. Great price and great customer service. I would recommend this place to anyone. Ask for Manny and he will get you the best price possible.

This dealer gave me the best price on the Honda CR-V.

Bill Lovell did a great job in being a Professional, helpful, and efficient salesman for my new CR-V purchase. Thank you for making my car buying experience so effortless. Love my CR-V.

After much research, I found that Auto Nation Honda Costa Mesa provided the best price on a 2018 CRV. William was professional and quick to respond to all of my questions. Both he and Kai made my car buying a pleasant experience.

Purchased new Honda Accord. Very pleased with the price and the buying experience.

Came in to have the screws removed and plugged in two of my tires. They repaired only one. Told me the other tire had a nail too close to the side wall and made it impossible to repair. I was not able to find that nail in the sidewall. I think I'm left with one screw still in one of my tires, and it was not in the sidewall, it was in the tread itself. I'm wondering if they were just trying to sell me a set of tires. I will still bring my car here for repairs, but I will be more cautious and ask more questions in the future. I'm thinking of bringing it back so they can show me the nail in the sidewall, because I sure could not find one, unless it was on the inside???

I have been in the market for a new car for months now, and I have finally made up my mind. I bought a 2018 Honda Civic Sedan about a week ago. I was assisted by Habib A. He was great and showed great hospitality. He treated me like a priority, even provided breakfast and lunch, and even snacks with bottled water. I tried to give him money for the lunch he bought, but he would not take it. I was there for about 4 hours, which seemed like a lifetime, but I do understand that they were busy. I was offered extras, but I did not feel pressured at all. He explained the pros and cons of all the options and answered all the questions I had. I definitely left there feeling like I made a great purchase.

I visited this dealership in search of a used Toyota Sienna I saw advertised online. Hazem Achouri was an excellent salesman. He explained much about the vehicle. Sandeep was very knowledgeable and efficient processing financing and registration. I would recommend this dealership to anyone serious about buying new or used vehicles.

Lidio is pleasant has a good customer service. Thanks to him he is a good asset in your company.

Bought a brand new Honda Pilot at AutoNation Honda. Cant say enough good things about Uday Singh, Internet manager at Autonation Honda. Like most people I hate going to dealership and negotiating for hours. Fortunately Uday Singh,was a straight shooter and gave me 1 final bottom line price which was thousands less than most dealers around. No one came even close and service was amazing. He didn't have the exact car I wanted. But he arranged it from another dealership. Also the car came with some options already installed, but he didn't try to haggle on the price. I walking in the dealership with two under 5 year old kids and walked out of the dealership in less than 2 hrs. Best experience ever! Cars are pretty expensive for most people, and this is the level of service you expect.

I was looking for a 2014 Honda CRV EX-L with very specific premium features and low mileage. I reached out to 5-6 Honda dealers in Orange County, but Habib Abdulkarim at AutoNation was the only one who found exactly what I was looking for (even my preferred color!) within just a couple days. Habib is AutoNation's Internet Manager; if you're as picky as I am about the car you want, Habib is your guy.

When I brought the car in for detailing it wasn?t what I wanted it still needed work. And when the car was done I waited all day and nobody told me it was completed until someone told me walking by. There no communication. Plus when I bought the car the sales guy was not very nice and pushy about my choice on getting a warranty.

Great price on exactly what I wanted. Was looking for a Toyota Tacoma. They just posted one for sale, I called and they held for me it until I arrived to buy it. ?

Honest, simple, straight forward and fast! Great team

No hassle. Lowest price. Fast Service. What do I expect more!

He's very nice and offer best price and great facility. they are very well take care of customer.

I tried my best to make this car buying process as fluid as possible. I did all my research, I got my own funding, I knew what I wanted. I worked with two sales associates and they were both great to work with I got the price I wanted to pay with the condition from management that: I had to go with their financing and they would match my rate. I agreed and filled out the online form and they said everything looked good to come in and sign. I took the next morning off work and my wife got a babysitter for the kids only to find out that the manager had blatantly lied to us after wasted my entire morning there and my wife now frustrated with her experience we left without our car. I left a VM to Mark Wessel the GM on 11/30 and I still haven't heard back from anyone. Including the live chat representative on this website. Still no call back. My wife and I are extremely disappointed with the unnecessary unethical business practices with management. At the end we went ahead with the purchased the following day with our funding and our original plan and it all worked out great. thanks to our sales associated that kept us informed and followed up with us we wanted to give him our business. I will be giving other bad reviews on Social Media when I get a chance due to: Waste of Time Unethical Practices (Lies) and The feeling that management just doesn't care in hope that someone that does care reads them.

The great thing about my experience is that I was able to haggle and negotiate the price I was comfortable with paying all via email. I only gave a 4 star on the overall due to the fact that we had to wait for a finance person to be available for us to finish the purchasing process. However, the whole team was nice and courteous to us through the entire process.

Thanks for all you help... Your approach towards customer service is highly appreciated

Again, I have taken my car for the usual oil change. However, this service time, two significant expensive repairs were completed. I left the car with Bobby Tadokoro, and the full service was completed before the time promised. Bobby took the time to answer any and all of my concerns. My family and I are grateful for the peace of mind provided us by knowing that the repairs were completed correctly. The only concern I had is that the final bill amounted to $680.05. Since it was almost $700.00, it would have been nice to have had a larger percentage of 15 - 20%, taken off the final balance, because of the relationship I have had for over five years. Otherwise, Bobby is kind and thoughtful. Overall, with his caliber of experience, he provided the best experience. My family and I value our relationship with Bobby Tadokoro through Honda AutoNation, Costa Mesa. Thank you! Dale Hollingshead

Bill Lovell was incredible in his ability to help me in my car search. He was professional, knowledgeable, and so personable. I was relocating, so he was able to do a lot of the work with me on the phone. He made the process so enjoyable and seamless!! Bill was a joy to work with!

Good service after repairs completed. Spent extra time on some minor details.

Purchasing a car through Autoland was so easy. The office was conviently located inside my credit union which made it a one stop experience. The agent who helped me was very knowledgeable, patient and found just the car I was looking for. I am very pleased with my new car and would recommend buying a vehicle through autoland.

Best car buying experience ever, no games, no haggle. Agree on pricing via email and everything went smooth, no surprise, in and out in 1 and half hour.

Quick service. I needed a service check of the airbags and was out in one hour. They also did a great job of washing my car.

Very comfortable, the man -Mark- is polite and gentle

Best people, and more importantly- the best price in all of Orange or Riverside Counties. I'll be back

My car was ready well before the time quoted. The price was a little less than quoted. Great experience.

Never gave any review 5 stars but now I have to do. Al Noori was so helpful with great service and I had great experience ever! Thanks a lot!

Bobby Tadokoro possesses an in-depth knowledge of several brand automobiles. With this knowledge, he has continuously advised our family on how to stay safe on America's roads. He has treated my husband and I like family. Thus, he has gained our complete trust in servicing our car through Honda Costa Mesa. In addition, he has gone over and beyond in making sure all the service our car needs is completed correctly, and in a timely manner. If by chance something has been missed, he makes sure that it is completed in a timely manner. My husband and I are deeply grateful for everything Bobby has done to ensure the correct maintenance of our Honda Civic. Thank you Bobby Tadokoro! Hollingshead Family

Fantastic service experience with Lidio- he was kind and understood my concerns with my recent maintenance visit. I'm happy and my car is too!

everything was resolved well and i am very thankful, real good customer service with Lidio

Uday Singh internet and fleet sales manager is very unprofessional. I given a lower quote from a different dealership for the same vehicle and e-mailed Uday for his quote but would be purchasing from a different dealership. Uday's response was uprofessional. The emailed me back stating, "No worries. Enjoy your new car and have fun playing games at other dealerships." I replied by stating his response was unprofessional and that there was only a $500 difference in quotes. He responded back, "Its only a $500 difference to you. Its a huge difference to us and your offer was extremely a low ball offer." In this day in age salesmen should not be so upset that they can no longer have the upper hand on us with all the information online about the true cost of vehicles. With this being said please be a smart consumer and do your research before purchasing a new vehicle. You work hard for your money and $500 does make a difference to the consumer. Even if a consumers pays less then invoice the dealership is making a ton through cutbacks when purchasing in bulk and moving the cars out. $500 to a dealership is pennies! Good luck and don't let them intimidate you out of you hard earned money!

A very pleasant experience and quicker than expected too.

I had a great experience and Great service. I will definitely come back for my car sercices

I'm brought a new 2016 Civic for a very good price from this dealer and every time serviced they done a good jobs.

I am completely satisfied with my buying experience.

Very good service and well attended to the questions and needs

My Honda was in for a service recall. The experience was pleasant from the time I drove in until the work was done. Polite, efficient customer service. Very customer friendly. The Customer lounge area was clean, pleasant, & stocked with drinks & snacks.

We have been in for servicing and repairs twice and have had a really good experience. Our representative has been extremely helpful and professional.

I am happy to say that my experience buying from Auto Nation has been excellent thus far, I highly recommend anyone to purchase from Auto Nation, I know I will be a returning customer.

I appreciated the great customer service provided by Edgar. He assisted me in finding a coupon to help reduce the cost of the service significantly as well as explained to me the reason why I don't want to go to Jiffy Lube. :)

The people were very friendly and helpful! They explained everything they did and suggested other small repairs to consider for the future.

I brought my car in for basic service. A few additional items were recommended by the service rep. No high pressure. I added one. Car was ready on time and the courtesy van picked me up so I could go on my way.

Appointment time was honored. Car was washed- nice surprise. While waiting in the very nice customer Lounge, I was having trouble accessing the internet connection. I asked a fellow in the parts Dept for help. He was a bit abrupt in his directions,so I couldn't get on. I went back and came to my PC and got me on but appeared "put out" by my lack of computer skill.

The staff was caring and courteous and professional.

They always take great care of me and my car. I feel they are honest with their diagnostics and plans of action.

I went in for a routine oil change, everyone there is so polite and welcoming. Got my car done and also some suggestions on what needed to be done next but without the force of it being thrown on to me, very nice place i love coming here

Towed my vehicle in to get some keys programmed the advisor treated me with a positive attitude and was able to get my car worked on a soon a possible

Excellent!! I came in here early in the morning for an oil change and a multi-point inspection and was out in 45 min

I bought my very first Honda here and I had a good experience. They weren't pushing but willing to work with you. Everyone was friendly.

Friendly, easy going sales experience and the best inventory selection in OC

Helpful, friendly and personable. Best inventory in Orange County

Habib at AutoNation Honda Costa Mesa provided an extremely high level of customer service, that combined with the fact that I got a very good price on the car makes it a no-brainer to shop at AutoNation Honda and to work with Habib.

Robert Gutierrez was awesome,beyond helpful and considerate of all our needs. There fore i?f your looking for a car may it be a lease or finance ask for Robert!!! This is the second car we have purchased from Auto Nation . And we will definitely be back for one more. A big thank you to Mark Wessel for making this a possibility for our family.

Great customer experience and service. Did not have an appointment but the service was so efficient I had my car ready to go in no time. Thanks Max.

satisfy with the service including the rescheduling and ride service

Two service fellows helped me. Both very nice. One's name was Noe (First name)

I'm very satisfied with the service this dealership did to my car. I have an old model. but low mileage Accord that I can't let go. They made the required service and recommended ones that I knew my car needed but forego the first time it was due. My service agent was very helpful, a cool Asian guy that I unfortunately didn't get the name. The only reason I gave 4 stars to 'Quality of Repairs' above is my front passenger tire needed air two days after getting service. It may have deflated after servicing my car -- I can't definitively say -- but overall I'm very satisfied with this dealership's service quality.

I LIKE HONDA AND I LIKE THE SERVICE AT HONDA AUTO SHOP. GOOD JOB

Fernando Aguilar was my service advisor , once I got to the dealership he came out 10 seconds later and greeted me with a smile and a handshake. Went in for an oil change. The promise time he told me was accurate and his customer service exceeded my expectations. After my car was ready he let me know of other things my car will need service for soon. Normally other dealerships I've gone too take their sweet time to take care of their customers and do it with an attitude. Not in autonation Honda of Costa Mesa . I will definitely be coming here from now on, for future services my car will be needing .

Always a great customer service when I come and get my car's oil changed.

Mr.Habib Abdulkarim is an excellent salesperson 5 STARS Thank you Mr. Habib for your expertise

Courteous and professional service. Will continue to have the vehicle serviced at AutoNation Costa Mesa, CA.

We have a few Honda cars, and have been having them serviced at Costa Mesa for Years, Lidio Valle is our Service guy and he is just GREAT!!!!!!!

I bought a 2017 Honda Accord Sport here @ AutoNation and it was an easy no-hassle experience. Brian Hernandez did an excellent job showing us the car we wanted and getting us the deal that beat 10 other dealers price. He was very professional and did not pressure us to buy a car like most dealers do. I would definitely recommend buying a car here.

Great sales and finance persons. Financing approval took to long.

Awesome interaction and process. Really went smooth.

Hazem was a pleasure to lease a car from. He treated me like a human being. He was not pushy, manipulative or 'salesy'. He was informative, friendly, and professional. Viet handled the usually unpleasant financing paperwork portion like a pro. Even the dreaded up-sell wasn't painful. Great experience all around. I would highly recommend coming here to buy/lease from these two gentlemen. HONDA: GET WITH THE 21ST CENTURY! STOP MAKING THE GOOD PEOPLE SELLING YOUR VEHICLES USE DOT MATRIX PRINTERS AND OUT-DATED COMPUTERS. IT'S EMBARRASSING, WASTEFUL & NEEDLESSLY TIME-CONSUMING. Thanks.

I do my research. In March I decided on a 2017 Honda CRV. I have very limited time so I decided to have more than a dozen local Honda Dealerships email me an out the door price to save time. With that information I went to the Honda Dealership around the corner from me, Auto Nation in Costa Mesa. I asked the sales manager to assign me a salesperson who didn?t play sales games and would engage in a professional transaction. He said no problem and assigned Habib Abdulkarim, one of their star salesman. Habib was very friendly and professional. I told him the colors and model type I was looking for. The price he gave me was slightly lower than my best price. They did not have the car it in stock, but Habib was able to find it in Glendale. He made a call and he personally picked up the car that night in Glendale. The next morning we had a relaxed contract signing with no pressure and I was very happy with my whole car buying experience with Habib and Auto Nation in Costa Mesa-no games!

Good service, quality, competitive price. The staff are nice

My experience was excellent from the moment I walked in because of Al Noori. He is extremely helpful and genuine. Everyone else was also great.

Amazing Experience! I'm 100% satisfied with the purchase of my New Cr-V. ELMER is very knowledgeable salesman. Not only he knows his product, at no time you feel pressure to buy. He has follow up with me to make sure everything is perfect on my CR-V. Thank You!

Great help and straight forward with purchasing a car.

We just bought a new Honda CRV from Honda Auto Nation on Harbor in Costa Mesa. We would not consider buying anywhere else. WE love the car! The dealership is pleasant and efficient; we were well-taken care of throughout the process; and they never try to "up-sell"--they listen and try to find just the right fit for the customer. We also really appreciate the service department. They are skillful, accommodating, and just plain nice to deal with. We want to say a special word about Mr. Habib Abdulkarim, the salesperson we have been fortunate enough to have for each of the Hondas we've bought over the years. He is pleasant, intelligent, interesting, witty, and he remembers his customers over a long period (for us, at least 10 years). He is knowledgeable about cars, of course, but he also seems wise about the world. And he gives you the feeling that he really has nothing more important to do than listen to you and help you get what you really want. He is completely trustworthy. On a scale of 1-10, he deserves 100. He enhances (and charms) the world around him.

Bought two cars from Habib at Autonation Costa Mess. Habib is very easy to work with.

Autonation in Costa Mesa did a great job for me. I highly recommend them

My salesman Miguel was very helpful he answered all my questions, broke down every feature that the cars have. I appreciate Miguel for all his help

Very friendly and honest seller, Habaib is very helpful ,one of the best experience I've had when buying a car.

This is my 2nd Honda car from the same dealership. This dealership is around 40 miles from my place and initially I was looking to buy my 2nd car from a place near to my house but after talking to 2-3 Honda dealers near my place and then with this dealership , I immediately realized that there is no point in wasting time and next day I was at this dealership to buy the car. Reason : Best Pricing, didn't force me to buy additional car equipment which other dealers were forcing and not ready to sell card without those .

I have come back to AutoNation Honda Costa Mesa for the 4th lease of a Honda Odyssey. I have been pleased with each one. The sales staff is low-pressure and I have felt like I have come away with a good deal. Ask for Irina Galai Wilkins...Thank you!

I purchased a new 2017 Honda CRV from Autonation and my experienced has been great from beginning to end. I have been talking to a few dealerships over the last few months and was able to get the best deal here. Alexander was professional, patient and straight forward the whole process. He even drove to a different dealership two hours away to get a car in the color I wanted. I would highly recommend this dealership and Alexander.

What a great experience dealing with Autonation. The price was the best I could find, no high pressure sales, and a very nice showroom environment. Alex Bigwood is a man of his word and got my wife the exact car she was looking for. Will buy from here again.

I'm a first time buyer, looked around and compared cars but I was sold on the Honda Accord. It's looks are head turning and I know Honda is reliable. So far I love it and I would recommend everyone to give a shot if your in the market for buying a car.

My fiancé purchased a car from Habib a year ago and even remembered him as we walked into the dealership! We spoke to him in the summer about the 2016 Honda Civic, but after some thought, we bought the Honda HRV. He went above and beyond to get us the most competitive price for the HRV and never once came off as the stereotypical “car salesman.” After being apart of the Jeep family and purchasing my Honda HRV from Habib, I can guarantee that I will for now and always be a full-fledged Honda supporter and will refer all of my family members to Habib and his team at AutoNation Honda in Costa Mesa. He even attached a bow to my brand new car because he took the time to get to know me and knew how special of a moment it was for me to purchase my new HRV.

Hazem was very nice with me , he understood my needs and found me exactly what I need. Before going to Honda I went to Ford, spent an hour there and the sales person came up with something so different from what I wanted. I left and went to Honda. Hazem immediate understood me and found a way to satisfy my needs, as I customer, that's all you want! I love my new car Honda Civic!

Wonderful experience, Robert answered all our questions and always took the time to really explain everything to us in great depth. We really appreciated that and his customer service was amazing, even after we sealed the deal days later we called and had a question regarding a knew car and he took the time to answer our phone call and our questions.. we definitely will be coming back when ready to buy another vehicle.. thank you Robert! You are wonderful at what you do!

I purchased my civic coupe 2016 EXT at auto nation costa mesa. The quote was unbeatable by other local auto dealers, the service was quick and convenience, the saleman Mr.Habib was above and beyond by driving to ontario and get the green color for me! Highly recommend

If you need a car and want a reliable one such as the very well known Honda Civic or Accord for a no haggle price then please come here. I recommend you come and see Sam who was my sales rep and also speak to the floor manager Joe. Sam was able to find the right car for the right price and was a very low pressure salesmen who did not see the need to push me into a new car. I was able to stay within my budget and found the perfect car for my needs. Sam was able to find a pre-owned certified Honda Civic that hit all of my list and wants such as bluetooth calling, backup cam anti theft alarm, keyless entry. I tell you I was blown away by the experience as it was a pleasure to do business with Auto-Nation Honda of Costa Mesa. I got to say Glen at fiance was a breeze to work with to close the deal, sometimes this just takes forever. I am also impressed by the fact that Carol from Auto-Nation has schedule follow up 1 month visit to go over the car if I needed anything. Why buy anywhere else?

After a unbelievably bad experience at a Honda dealership in Woodland Hills, we got on the phone to find a dealer that had the Pilot model we were looking for. After talking to Alex Bigwood at AutoNation Honda Costa Mesa, we decided to make the trip down the next day to meet with Alex. We were not disappointed. No high pressure sales, but a laid back environment where the focus was on answering our questions and making the purchasing experience a pleasant one. If you're looking for a great place to purchase a Honda, this is the dealer and Alex will treat you right!

Last week I called AutoNation Costa Mesa service department [contact info removed] about my maintenance schedule. After talking to the operator whose name is Katie for several minutes, she just said: "How many [non-permissible content removed] times of questions do you have to ask" and hung me up directly. It's so rude and the worst service I have ever seen

Just bought a 2015 CR-V EXL with the price $26,500 while all other dealers offer me higher price. I have nothing else to say but go to AutoNation if you are looking for a Honda car....

I dropped off my car for a standard oil change. Jason, service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He stated that they were dangerously low and was very persistent in having me authorize the service. I declined since I didn't have the money. When I picked up the car, I noticed that I had over 4.0 mm remaining and they did not need to be replaced. These brakes would have lasted for another few years. I don't mind paying for repairs that are needed. I also don't mind paying for preventive maintenance. But I have a problem with someone lying and trying to cheat me for a service that isn't required. Please take your business elsewhere for servicing your Honda...

Have taken two of my cars there and will never go back. Had transmission issues with my Odyssey which they never resolved and tried to charge me for while still on warranty. Took Accord 2006 in for brake problem and they found one damaged rotor and said it was because I brake too hard. How come the other rotor was not damaged. Fought with the service manager and got them to cover it because it was a recall. Will never go back. Found an independent master honda mechanic just down the street from them and have been happy ever since.