Recent Reviews from AutoNation Honda Costa Mesa

It was really nice place

First time to got services here. Derrick took care me very well and fast. See you again. Thanks

My service advisor Kathy was amazing! Very professional and honest. I brought in my 2017 Pilot for a check emissions light and expected to pay $200+ for repair, and to my pleasant surprise, Kathy told me it was covered under a recall. Also, service was completed hours ahead of schedule. I purchased my Pilot 5 years ago from this dealership, have had all of my service completed there and never been disappointed. Going to buy new Pilot and will gladly purchase from same dealership.

Pleasant and professional. Derek was fantastic and customer focused.

I purchased a new 2023 Honda pilot from this dealership and I have to say that my experience was fantastic. There were no pushy sales tactics, everyone was honest, transparent and wanted the best for me. Genuinely. I price shopped at various Honda dealerships in my area, including in Temecula, lake Elsinore, Hemet, Riverside, and Corona; and not one of them would be transparent with the pricing, and when I would arrive at the dealership all of them had added accessories that I didn't want and that cost thousands of dollars.. Auto Nation was the ONLY dealership that was willing to sell me the vehicle at a price I was willing to pay, not a dime more on overpriced additions. It was a bit of a drive to get there from where I live, but it was COMPLETELY worth it and I will definitely be coming back here when it's time to purchase my wife's Honda. Highly recommend this dealership.

Customer service was great. I was planning to wait for the car services, but they stated it would be a long wait and offered a Lyft for my convenience so I really appreciated that! A few hours later my baby was ready for pick up and all fixed up!

I love servicing my car at AutoNation Honda and Darrick take care of me and my family very well and making everything easy for us and giving us the right guidelines about everything when we service our car. Would love to recommend my friends and family.

The service advisor, Derrick Tran, was courteous, professional and efficient. It is too soon to comment on the quality of the work done. I just assume, so far, that all is well.

I had excellent customer service by Idalio , he was very attentative to my concerns regarding my CRV . I had a few questions and he answered all . Good service .

I bought my vehicle here with Hazem, and man was this guy not like the rest of the pushy, hurry up and buy, type of sales man. Hazem really made me feel that I had all the time in the world to test drive, ask questions, look at different financing options. Hazem has a great sense of customer service. And this is coming from a person who works in customer service for a Forbes 5 star company.

I needed help with my keys that lock/unlock my vehicle. And even though I had purchased the car way over a year ago and it was not a "CPO" vehicle, I called hoping the salesperson Jamie would see if she was willing to help me. To my total surprise she said she would check with her manager and call me back. She called me back I believe in an hour or two and got her manager's approval to provide me with repairing my key at the "employee's" discount. That was SO NICE of her, her manager to do that. Like I mentioned, it wasn't like a month or two since I purchased my car from them. They didn't owe me a thing. I truly can say this was such a nice gesture of Auto Nation Honda in Costa Mesa. I have bought a lot of cars in my lifetime, not everyone has acted with such generosity, and helpfulness. Would definitely recommend buying from them.

Lidio is very good. I would ask for him again to service my car. He let me know if other services I could get done but did not pressure me to do it all that day. He?s very polite, knowledgeable and my car is now fresh after the oil change and complementary car wash. Waits wasn?t bad. Enjoyed a cup of tea and a walk and my car was done.

Very fast service! Kathy always goes above and beyond making sure customers are satisfied and attended. Thank you Kathy and thank you auto nation costa Mesa!!:)

Derrick was very helpful and nice to deal with and service was good.

i had michael g as my service advisor & he was very helpful and thoughtful of what was needed done for my car. will definitely go to him everytime i visit for my car maintenance.

This was by far one of the greatest experiences I’ve ever had with a dealership Hamed helped us out and really went above and beyond our expectations we are very happy with our purchase and the service we received.

Great service. Email reminders of upcoming appointment, easy check in process, accurate estimate in timeframe for completed service and Kathryn was awesome too!

Great dealership. Less of the dealership Hassel than others. 100% would recommend if you are in the market for a Honda.

Good service. They were a little backed up so it was about 10 minute delay. Car was done promptly. Everything worked out well!

I bought my vehicle here with Hazem, and man was this guy not like the rest of the pushy, hurry up and buy, type of sales man. Hazem really made me feel that I had all the time in the world to test drive, ask questions, look at different financing options. Hazem has a great sense of customer service. And this is coming from a person who works in customer service for a Forbes 5 star company.

Autonation Honda made the car buying process a pleasant and easy task. From the finance, salesman, sales manager and general manager everyone there was very nice and welcoming. Over the years I've purchased a variety of cars and i must say the service here is up there with the luxury brands such as bmw and mercedes. Although this is my first Honda, i would totally come back for a 2nd because of the service the dealership has to offer. Thank you Alex, Hieu, Erwin and Melissa for the great experience!

Great service. Friendly

Great service - Had problem with AC, they took a look at it, found it was covered under 10 year warranty and didn't charge me anything for diagnosis or repair. They drove to get a spare part and got it done in just 4 hours!

Easy friendly and quick

Had a great experience getting service done on my car. Called and was able to get a last minute appointment the same day. Derrick was extra helpful and patient and made sure I got the best deal for my oil change service that day. I opted to wait in the lobby and glad there were plenty of tables and chairs, water and coffee! It was nice and quiet too as they his made my wait more pleasant. Once my car was done, Derrick immediately called me over and explained what services were rendered and what was recommended for my next visit. Highly recommend this dealer for your services!

It was a great experience getting help from Edgar (I forgot his last name) 🥲 he was such a great help, and I got the car I wanted. He has a fantastic personality. You can tell he loves what he does! However, I had a terrible experience with Zee. Initially, he was nice, but after I walked out without any of the plans he recommended, he got agitated. He also said he wouldn’t force me, but his behavior and attitude showed otherwise. He made me super uncomfortable, and the other people I was with. In the end, he didn’t even congratulate me, and he made an unnecessary comment. He said, “so you’re going to walk out without any plan.” I said, “yes,” and he said, “well, good luck in three years when you get into an accident.” I understand that is his job, and he wants to sell and that is his job. But that was so uncalled for and was extremely rude of him to say.

SUPER QUICK AND HELPFUL!!

After visiting multiple dealers in the area, they were by far the most transparent and direct…would recommend.

Lidio And the team were so quick and helpful! Glad to know Honda has such great team members!!

I had an amazing experience with my car buying process I was out of there in no time. They made sure all my questions were answered. They even took care of me after I bought the car for a minor thing and they went far and beyond to help me and washed my car again before I left and even that time I was in and out in no time. Everyone of them are super friendly and attentive. I would definitely recommend this dealership.

Always a great experience. Katherine always takes care of me and my vehicles with 5 star service.

Had a great experience selling my car with Mack H. everything went very smooth and easily. Thank you !

I would not recommend this dealership after my recent experience. I took my Civic in to get assessed in December because it was overheating and there was a strange burning smell. I spent $190 on getting it evaluated, and I was told that oil was probably leaking out of the gasket of an engine cylinder and my engine either needed to be taken apart at a machine shop (min $2.5k) or I needed a new engine (min cost $7k). This didn’t seem right to me so I took the car to a small mechanic shop nearby that the AAA recommended, and the first thing they did was check the coolant, which was extremely low. That was the reason the car was overheating. Apparently no one at Autonation even checked it during their evaluation. They also found a plastic bag stuck to the exhaust manifold, which was making the burning smell. The mechanic did a pressure leak test and found there were no leaks in the engine gaskets. He replaced the coolant and removed the trash bag and my car has been perfectly fine ever since. It only cost me $70 to do all that. I have contacted Autonation via phone and email to discuss this matter and no one seemed to care. The woman on the phone didn’t even apologize. I spent $190 on terrible advice and definitely won’t be back.

I brought my car for service on 03/01/23. Services Advisor Derek Tran was super..... Great!!!. This was my second time I had him. He has great customer service to answer your questions. The first time I had a very bad back pain, and Derek was very helpful to facilitate the process. A Big Shout Out to Derek Tran at Honda Center Costa Mesa.

Took in my 2016 Honda civic for a A/C issue. Lidio made the process very easy ! My experience with lidio was AWESOME!! He honestly made me feel like if I was family. Took my car in the morning he got me a ride to my work and also had me picked up when I got there he explained everything that was wrong with The car.VERY Detailed. And also the car got washed !! I?ve taken my car to other dealers and never had it washed so that was a big plus and at other places they aren?t very informative. I will be bringing my business here every time

So far the best experience I’ve had with dealing with purchasing a vehicle thank you again

They are super friendly and helpful. I had a great experience at their dealership and I love my new car!

I've always had a great experience at Honda in Costa Mesa. They are friendly, fast and thorough.

My car stopped working in the middle of the street and was towed to Autonation. First thing next morning Kathy, one of the service advisors, called me and kept me informed of the progress. Great service and had my car back in a day.

I got my left mirror replaced today at Costa Mesa Honda service center. My technician representative was Jose. He was professional as usual. I am very happy with the result and the time estimates he gave me before the replacement.

I highly recommend reaching out to AutoNation if you’re in the market for a vehicle. Daniel was super easy to communicate with; no hassle and a great price.

The entire crew at AutoNation Honda did an excellent job at attending to us and stayed late just to get us in our new 2023 Pilot!! Thank you all!

I went to this Honda dealership and I had a quick thorough and professional experience! As soon as I got there the employees were super attentive and polite. I went in to the service department to get an oil change and Michael helped me out. He was very professional about getting an oil change and didn’t try and push on things to rip me off like most places do. After my oil change he showed full specs on the diagnostics they performed and informed me about things I should look into taking care of in the near future with great pricing. I definitely will be coming back to speak to him with these matters when time comes!

Dropped off Honda Accord hybrid for a window issue. No appt. Got it back next day. Great communication. Issue resolved. Thank you.

Our buying experience was pleasant, precise and quick. No high pressure sales tactics and our sales associate was very professional.

Personable team with good service. Brett Bell in sales was very communicative and helpful, even after I drove the car off the lot. Highly recommend asking for Brett if you plan on visiting this dealership.

I got my left mirror replaced today at Costa Mesa Honda service center. My technitian representative was Jose. He was professional as usual. I am very happy with the result and the time estmates he gave me before the replacement.

Visited yesterday for problems in my alarm in the car. Kathy was my advisor and she is great. I highly recommend her , knowledgeable and truthful about the problem in my car, honest and pleasant to work with. Thanks to her and to honda

Good service, kind workers and got a good deal with negotiation

I love AutoNation Honda Costa Mesa. Every service appointment goes very smoothly and the service advisor Lidio is always super helpful. This is the only dealer I would recommend to friends and family!

Very good job Technicians are the best

We have been a customer for about 10 years. Lidio has always been providing us excellent customer service! Explained everything I needed to know about my cars.

eh sido cliente de honda en costa mesa ,por mucho tiempo y desde mi primer carro voy con Lidio siempre te da el mejor de los consejos sin agragar cosas de mas les recomiendo que siempre necesiten servicio para su o sus autos pregunten por el

Errick was great - I appreciated his honesty

I received awesome service . The team was so knowledgeable and professional.

Great customer service! Very clear & communicative.

This was the most transparent car buying experience. Go see Jason Halstead, one of the nicest sincerest person you will meet. My 2022 Honda Accord is so great!

After receiving a recall notification, we scheduled to get the service done here. It was for a third Honda vehicle that we own; although old with some cosmetic issues, it still runs considerably well. The team treated it like any other car which I truly appreciated it. Christian and his team were professional, knowledgeable, friendly, and helpful. I made a comment to my boyfriend that we should bring our other two Hondas to get service here going forward. Thank you Honda team!

After receiving a recall notification, we scheduled to get the service done here. It was for a third Honda vehicle that we own; although old with some cosmetic issues, it still runs considerably well. The team treated it like any other car which I truly appreciated it. Christian and his team were professional, knowledgeable, friendly, and helpful. I made a comment to my boyfriend that we should bring our other two Hondas to get service here going forward. Thank you Honda team!

My advisor was Derrick Tran. He was warm, helpful, and did not try to upsell me on anything. He was apologetic that I needed to return to replace a shock under warranty because they didn’t have it in stock. I felt respected and valued as a customer.

After receiving a recall notification, we scheduled to get the service done here. It was for a third Honda vehicle that we own; although old with some cosmetic issues, it still runs considerably well. The team treated it like any other car which I truly appreciated it. Christian and his team were professional, knowledgeable, friendly, and helpful. I made a comment to my boyfriend that we should bring our other two Hondas to get service here going forward. Thank you Honda team!

My service rep Derrick (?) was good, got me in and out of service quickly and was quick in responding and scheduling. Happy with the service and would probably request the same rep in the future.

My advisor was Derrick Tran. He was warm, helpful, and did not try to upsell me on anything. He was apologetic that I needed to return to replace a shock under warranty because they didn’t have it in stock. I felt respected and valued as a customer.

If you’re in the market for a new car, come down here to Honda in Costa Mesa hieu is your car guy!! Such a great place and the best deals !!! New Honda babe 💕

Pleasant and easy. Got my car very fast at 11am after night drop

Very good and very honest people around

Easy experience middle of the day drop off not busy and detailed service no hassles and quick turnaround. Full system check and oil change thanks Lidio

Everything went smoothly and i got the exact car i was looking for.

Very professional, and honest people.

Hazem worked with me to get me in the car I wanted and made it easy. He was a great salesman and communicated very effectively about pricing and timelines. I went to a couple different dealerships but ended up choosing AutoNation Costa Mesa because I liked working with him specifically.

Micheal is trustworthy, helpful and efficient. He did everything perfectly and we felt good about our experience at the dealership. Sometimes it feels like the dealerships are so much more expensive than other service centers, but Micheal was able to use our coupon and get us on our way the same day. Give him a raise!

Mack Herzallah was a pleasure to work with and is an honest car sales/buyer. Thanks for buying my car!!

Maz was amazing! She was very sweet and accommodating, she was the reason we purchased!

They are so kind.

Great! Easy process, nice staff.

We purchased a used Mini Cooper Countryman. The price was very fair considering the market. We requested some attention to a few small dents and the sales manager (Kai) took care of them and this closed the deal for us. They also included a 90 day warranty on the engine and transmission. We encountered an oil leak that was causing a burnt oil smell to come through the A/C vents. We brought this to the attention of the service manager and he went beyond our expectations and replaced a series of gaskets and seals and this totally took care of the issues. Also, special thanks to Chris who was our service advisor. We are completely more than satisfied with the purchase and the service!

Everyone was really helpful during the process of buying my first brand new car.

Very good service

Jaimie was great. Answered every question promptly. Made the process so much easier.

Super eficientes, lleve mi camioneta por un recall, lo revisaron completo y me dieron un diagnostico completo con sugerencias también.

Lidio Valle was amazing and extremely helpful,

Fast and great service!

Mack was very helpful appraising my vehicle. The offer was fair and Mack explained the process and the offer well.

Service representative was very helpful and kept us informed as to the status of the repair during the entire process.

I was searching for a car and got in touch with Brett through car gurus. Ultimately, I went for another vehicle which was a slightly better match, but i felt compelled to leave this review, as Brett was utmost professional, easy to reach, and a pleasure to speak to. All around i highly recommend this dealership — my advice is to ask for Brett when you contact them.

It was just simply quick, easy and professional.

One of the best car purchasing experiences I’ve had in the past 2 decades having purchased 6 different cars, thanks to Hazem.

I bought my new car at this dealer. I so happy when i come, sale man Alex so nice. Price is good deal for ervyone!

Tank you, good service

We brought a car in to sell and were concerned someone would pressure us on buying a new car. This was not the case, and we were happy to deal with Mack. He was so helpful and made the process go very smoothly. You could tell he has excellent Work Ethics. In the future if we are to purchase a Honda Mack is the Man!

I like their No-Haggle price policy and the friendly staffs there

Mack is totally awesome! He is kind, thorough & smart. I will work with him again & will refer my friends & family to him as well! Thank you so much Mack!

I took my car in for routine maintenance. They were able to schedule me quickly, the wait was reasonable, the staff was courteous and knowledgeable and the waiting room was quite comfortable with many amenities. Overall is was a pleasant experience.

All of the people who work there were very kind to me.

Service is fast and efficient, went in for an A/C problem and it was fixed the same day. Advisor was friendly and informed me throughout the process. Highly recommended dealership for all your services and maintenance.

service department are very helpful and they are good at what they do.

It was a hassle free shopping experience. The sales team were very knowledgeable and courteous.

Thanks for the fast and good service Derrick Tran was great assisting and explaining the service my car had

Excellent service.thank you

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My service manager Jose and I have a mutual understanding and goal. 250000 miles. I’m a school teacher on a budget. He has helped me navigate the needed services over a period of time. We are scheduling out necessities so I’m not hit with one giant service that would be costly. Jose communicates with the mechanics and we all base the decision together. Just did a timing belt and oil change. The next big one will be suspension- but can get some mileage out of current condition. That said, I’m super satisfied with dealer service and find myself not looking for a mechanic elsewhere. I realize it’s a bit more expensive but lots employees doing great things there - so I do not feel I am being taken advantage of.

I always come here to service my 3 Hondas even though there are repair centers closer to my home. The prices are fair, they're very thorough, and they don't pressure you to buy services you don't need. They have greatly improved the time it takes to greet you at your car when you arrive. The facilities are top notch with a comfortable waiting area and free coffee or water. I always choose Kathy to be my service advisor because of my positive experiences with her. She'll advise me of service specials even if I don't mention it first.

Mack was excellent. Quick to respond, honest, and made the car sales process easy. No surprises and he was helpful throughout. Highly recommend.

I believe "chet" is dishonest and misleads consumers with unjustified market adjustments when vehicles arrive. as a share holder of autonation stocks, i feel this type of behavior may downgrade the total value of the company, please honor your online prices and stop adding uncertainty and doubt toward your customers.

Thank you lido you always help us with our services

I highly recommend going to Honda Costa Mesa to sell your vehicle. The team there are very professional and efficient. I give them 5 Stars !!

Overall excellent experience - Got the car I was looking for at a great price. Austin Grande is the man, he helped me through the whole process and made it really easy.

Nos trataron con amabilidad me encantó el trato de honda

Jamie was astounding and very helpful; she provided amazing customer service and was patient and able to provide all the information for a first time car buyer.

Derrick T. was my representative from the beginning to the end of my service. He did an excellent job explaining what was wrong with my car and was very honest with me. He was very respectful and answered all my questions thoroughly. Derrick is very professional. Overall, I am very pleased with their service and would highly recommend to anyone.

Christian is the best! Took our Pilot in for a problem that turned out to be operator error - me. Kind enough not to charge me, great experience!

Purchased new crv. Sales team was great. Price was fair. Strait forward no b.s. sale. We would recommend to friends and family.

Had a really good experience selling our car at AutoNation Honda. Marc Herz was really amazing to work with and the process went really smooth. We got a valuation of the car on the spot and completed all the paperwork in 30 mins.

The service representatives is a wonderful and areal gentleman. Went beyond any expected measure to service my car. He is a real asset to your company

Derrick was amazing

We had a wonderful trade in experience with AutoNation Honda. They offered the best price from all their competitors. Mack Herz (our sales representative) made the process painless, quick and easy. I appreciate all his efforts to help us out. Thanks Mack!

This was my first time getting maintenance done at this location and I would definitely be coming back. Derek took good care of me and made everything easy for me. Since I dropped off my car they gave me updated phone calls to let me know how is was going and what needed to be done.

Great experience! Michael was awesome! Didn’t feel pressure in doing any other service, they did a full vehicle inspection and told me what I need to get fix and that was it, never felt pressure doing the work there, will be coming back again in the future

Great service by Michael fast and efficient told me what goin in with every detail

Quick oil change and courteous service writer!

Habib and his team were, quite simply, the best group I have ever worked with. Regardless of manufacturer, dealer group, or even location, Habib was simply the best. The prices, selection, and attention to detail should give anyone in the market enough confidence to consider leasing or buying with Autonation Honda down in Costa Mesa.

my experience made wonderful because servise advisor Kathryn Masamitsu makes the process effortless and transparent. i drop off, and pick up like no time has passed . she truly is why i service thru Honda!

Great service

Lidio was super helpful and accommodating. Will definitely come back here for my Honda service needs in the future

Lidio was super helpful and accommodating. Will definitely come back here for my future service needs

Helped by Kathryn. Service was quick and easy. Could have gotten service cheaper elsewhere though.

I've trusted AutoNation service department for two years and I'm happy with their service and I would recommend them to family and friends.

Best dealer I've been to so far. It has great service and very helpful through the process, especially Cristian. I'll definitely come back for my next purchase.

Excellent sale and customer service, Naz was my sale person and she went above and beyond duty to help me at anytime before and after sale.

Both Israel Flores and Michael Guirguis were great. The options were clear and service was quick. I will definitely come back to the dealership for the next service.

Michael was very knowledgeable about the services my vehicle needed. I was able to make informed decisions about the servicing my vehicle needed without feeling pressured. Thank you Michael!

Even though problem wasn't initially resolved, the service team saw to it that the problem got fixed before O left.

I always get my car serviced here. I had my oil change and all inspections done while I waited. Lidio has been my Tech Advisor for last 20+ years. He is an excellent service advisor and he knows what his customers needs. I am lucky to have him. This is my 5th Honda and I love Honda cars.

Hazem was very easy to work with. He made the process smooth and was accommodating.

This is a tough time to be buying a used or new car and it is clearly tough on the sales professionals at the dealerships as well. And it regularly shows. That is where AutoNation Honda Costa Mesa shines. Not only is there a vehicle or two in the showroom, there IS a showroom and not just a bank of the 'dreaded cubicles'. Our sales professional, Jaimie Hou was a total breath of fresh air. She had at her fingertips answers to most of our questions and found out those she didn't know. A car is the second biggest purchase most of us will make and today's environment is too often "if you don't want what we have on the lot then why am I talking to you?". AutoNation Honda Costa Mesa from start to finish, with Jaimie's help and Omar working the numbers made us feel their main goal was to ensure we are very satisfied Honda Accord owners. WE ARE.

I had a great experience at AutoNation Honda in Costa Mesa, and I highly recommend this dealership. They were very professional, and I was out the door way faster than I've been with any other car purchase. Melissa Romero was great to work with, very professional, and she answered every question I could come up with. 10/10 Recommended

Very happy with all the crew involved on making this buy Happen.. if, you are in the market for a Honda come by check this store out it’s worth the trip. This is my 2nd. Ridgeline upgraded from 2019 RTL-T To 2022 RTL-E

Derrick was very awesome. He excellent customer service. Also the service rep was very patient and understanding

Bought my car from Austin Grande @ this dealership. Super friendly and helpful staff. I spent 6 months looking for a used car that was reasonably priced. An impossible mission, until I came across this dealership. They were honest, kept to the advertised priced on their website & on KBB website. They were upfront about the car throughout the entire process. They provided the carfax, allowed me to test drive the car, gave me a list of financing options (without bullying), & went to the trouble of scheduling a body/paint appointment for scratches on the front of the car. They are taking care of it, with their own paint/body team. I would 100% buy a car from them again. Austin Grande is super friendly & invested in your goal!

Michael, my service advisor, was so helpful and personable when I came to get my oil changed! I was fully prepared to getting talked into buying unnecessary add-ons, but Michael was completely understanding of my time and reasonings. I was actually going to get my car serviced elsewhere but so glad I decided to go with AutoNation! Will definitely be back 😊

I contact the AutoNation by mail, asking for a secific model and color. Melissa from sales cntact me right away, followed by call. After agreeing on the price, we schedule an appointment for the next day. The car was ready to test drive when we arrived, short test drive, and to complete the paperwork. All together from arriving time to driving off the lot, took 3:20 hours. Which is anazing short time to buy a car. I would impruve two things. 1. On the test drive, the van had rubber mates, and when they deliver, they reolaced with cloth ones. I did not pay for extra options, but I expected to see the van, with all the equipment that it shoud be delivered. 2. An explanation of some of the featurs on the van (driver controlles) would be fine. Overall great experiance with Melissa the sales person, and how she handle the sale.

Lidi� my Service Advisor Excellent Job.????????

Everyone was very easy to work with when scheduling. The texts with updates and videos were great, being open and honest about things really helped me make a decision on best services. The one thing that was hard was not having a shuttle, which online had asked me if I needed so I assumed they had. Otherwise, everything was great!

Mack Herz is amazing, he bought my car and was in and out in less than an hour. Super good guy and it was great getting to know him. 5 star all the way around, definitely gained my loyalty. Highly recommend giving him a call if you are looking to sell your car!

Everyone was very easy to work with when scheduling. The texts updates and videos were great, being open and honest about things really helped me make a decision on best services. The one thing that was hard was not having a shuttle, which online had asked me if I needed so I assumed they had. Otherwise, everything was great!🙌

We are so fond of Mack Herz, our sales professional. We met him at AutoNation Toyota in his last weekend working there. Mack is so devoted to grow the business & perform professionally. That is so inspiring. He is highly appreciated! We thank him so much for his excellent service. Since we trust him so much. We gave Mack our first priority to sale our Toyota Prius wherever he goes. And Mack succeeded to conclude the best deal for us to sale the car on his first day in Honda Costa Mesa. Go Mack! You are the best wherever you’re. May the blessings be with you all of the world.

Got to visit this store thanks for Mack, I got to sell two of my cars thats was sitting in my garadge. The process was super easy and clean. I really appreciate after having bad experience at other dealerships. Mack is someone you can trust and very passionate. My go to person for cars!! Next time i buy or sell cars , my business will be his!

In July 2022, I took my 2019 CRV for an oil change. I was told I need a Brake Fluid flush and transmission service. No coupons were available. I just had the oil change done and I took my CRV to Honda Santa Ana where I was given coupons to use for the recommended services. On Dec 15th, I returned to Honda Costa Mesa for B1 service. I was told the brake fluid flush was badly needed although I just had the service done in Jul. I took the CRV back to Santa Ana to verify the services I paid for were done. They were indeed done and verified by showing me the brake fluid. Is Honda Costa Mesa trying to get me to pay for services definitely not required? Or, are they trying to take advantage of me because I am a female? I did call the service manager to express my anger in this matter. I still have NOT received a call back. I am also going to file a complain with Honda directly, I am sure Honda Corporate wants to know this location is trying to take advantage of their customers. This is my 5th Honda and based on my experience today, it will most likely by my LAST Honda.

Always a 5 star experience at this dealership. My service rep Derek was very professional and diligent on providing periodic updates on the status of my vehicle. He was also very honest on what repairs were needed and those that could wait. I very much appreciated that.

Yousef was a pleasure to work with. A smooth experience!

Almost any time I needed to get my car in quickly for service, especially unexpected service, they’ve been able to do it. They’ve always been very friendly and willing to help. And, my car is clean on the way out.

I love this Honda service location. I live in another city and come here because they are fast, honest and friendly. My last visit with Michael was amazing. He kept in touch with me through out the experience.. so much information given and was friendly.

Always a great experience getting my car serviced here! Very timely and efficient work.

Always treated with the best care, they keep my Honda running smoothly. Thank you Lidio my service advisor!

I went because of wiper sprayer nozzle was broken but after checked, it was detached. So services people helped me to check everything and attached back. It was fast and good service. I will recommend this place to do car service.

I’m happy to come here and have my Honda serviced. The staff are prompt and let me know what needs attention. I also appreciated the progress videos sent so I can see the repairs and whatnot.

Leased a car here 3 years ago and lease was ending. Went in to get a buyout from Honda and they came in with an initial offer that was a bit low. I countered and after getting the approval from the GM, it was agreed. Made some good equity and the process was smooth. Don’t have to deal with the DMV lines and happy with the service.

Excelente atención rápido servicio personal muy profesional

For the last 2.5 years I am a regular visitor to Autonation Honda Costa mesa for servicing of my Honda RV-2014. Once I complete the servicing I never need to look back. They are quick, proficient and transparent on the requirement and always guide from "must have" service to "good to have" needs. I always prefer to come back and never looked for any other option, ever. Thanks.

I took my 2017 Honda Pilot in for the first time to take care of some issues that I've been holding off fixing. My advisor was Christian and I could have not asked for a more helpful and nice guy. I explained that my vehicle has keyless starter issue, emissions system light on, and I believe there was a recall on th4 latch for the hood. Christian explained clearly the cost involved if these items were not covered under warranty. Anyhow - jumping to the end - my vehicle ended up getting fixed without cost and with prompt follow up by phone. Highly recommend this dealership for service.

My vehicle was taken, checked in and out very quickly. My associate was very informative and provided timely updates about my car and any issues resulted from my mile service. This experience was definitely one of the best and I’m looking forward to my next visit.

Nathan was amazing. Very helpful, highly recommend.

the service technicians are friendly and helpful. Work is done in a timely manner.Derrick Tran was very efficient in followup and keeping me informed.

This dealership service department is really great. I took my car in for service, and they were honest and professional.

Very good service, the seller Melisa super friendly.

We have been coming to AutoNation Honda Costa Mesa for years because of their friendly and great service.

I worked with Jose this pass Saturday. He got me in for services really quick. While my car was in service, I went shopping at Target. Jose made my pickup quick and easy!

We had a quick and painless buying experience for our 2023 CR-V. Melissa was knowledgable as well as helpful and made the process stress-free.

Melissa made purchasing our new 2023 HR-V a real pleasure.

My battery died within 2 years of purchasing a new Odyssey. Honda roadside assistance jumped started the van and I dove it to AutoNation. I had No appointment but they were courteous and accommodated me. I got a new battery under warranty. I decided to get an alignment and rotate my tires while there. Derrick gave me a discount on services and my van was ready in a few hours. I will come here again!

Excellent service！

Excellent service

This was my first visit. I only needed a key made but the level of attention and kindness that I received convinced me to keep coming back for all my Honda needs. Impeccable service from the phone call to make my appointment and all the reminder messages to when I drove into the service area and waited in the customer lounge. Customer lounge had work space, coffee bar, television lounge and was very clean and comfortable. I was quoted a 30 minute wait and my actual wait was only 10 minutes- when has that EVER happened? Good job all!

Very friendly and helpful staff. I always bring my car for service and they are very consistent with the level of client care they provide. Very competitive in pricing and staff are very knowledgeable. Derek always help me and he’s one of the best associate I ever dealt with.

Discuss Ridgeline service with Michael , service writer, and got fast service and good advice. Very pleased with his customer care.

Service advisor Kathryn is so gental, patient, and helpful. Highly recommend the service here!😀

It was a good experience, professional staffs, good work on my vehicle.

All to gather is was a nice experience, and I got the best deal.

Nov 2022 Inflation has been tough this year and few places have added value to their products. Honda Costa Mesa is the exception. Took my daughter's Civic in for the service light. Jose Velasquez was the service advisor and shared prior recs from an earlier visit. He kept me informed of the multi point inspection including video from the tech with the car up in the lift. In between, he kept me informed via text, my preference. I really appreciate the informed customer service and follow through which adds value to Honda quality!! Thanks Jose and Auto Nation!!! Jan 2022 First time at Honda Costa Mesa after buying a used Honda Civic. Service advisor Derrick was great from start to finish. I explained I wanted to take advantage of the free winter check up. He shared they will do the multi point and provide a report on the status of recommendations. I left the car overnight as I arrived in the afternoon and did not want Honda to rush through the inspection. As expected, no major service needed. This affirms why we opted for a used Honda. Although not immediately needed, I opted for brake service as the car is intended for my daughter. The other maintenance such as filters and wipers can be a teachable moment with my daughter. Derrick stayed in contact the entire time through check out. I will definitely go back for scheduled maintenance. Thanks!

Thank you for your outstanding service you really pay attention to detail and take the time to listen to my thoughts and concerns I appreciate your help. Outstanding customer service

AutoNation was very quick to schedule an appointment the very next day when I needed to get maintenance done. Maintenance was done in an extremely timely manner, with full transparency along the way. The estimated cost actually came pretty close to the actual cost too. Honda Costa Mesa even has an option to leave the car out up until 9pm same day

I brought my car in to check out an issue with the Acoustic Alert System. Everyone was super helpful and courteous. Their aquiline eyes even noticed my headlights were not properly functioning and they fixed them right in time for me to sell my vehicle. Highly recommend this service center!

Great customer service, competitive price and just great staff to work with!

Amazing experience. Enjoyed looking at the many options and thankful for the knowledgeable Honda representatives. Was able to get my dream car. We are very happy with Bret Bell's customer service and will be returning soon for our next upgrade. Definitely recommending this Costa Mesa location to our friends and family.

We had a great experience with AutoNation Honda Costa Mesa. Thanks, all!

I set up an appointment online conveniently and on arrival, the check-in tech found my name easily and set me up with the advisor. Derrick was very articulate and clear in his explanation and didn't mind checking into the details of my warranty. The work was performed within the time limit they told me. When I had an additional concern on driving out, they immediately address it. I am impressed by the courtesy of their people and how they treat each customer efficiently and with respect.

I like this place. I went in to get my door locks fixed and headlights polished. They told me all the other things my car needs but didn't over pressure me to do it then. I will but not all at once. They were on time and had good communication the whole way. They even washed my car. Nice!

I had a great experience with Brett, Habib & Omar at AutoNation Honda Costa Mesa leasing a 2022 CR-V Touring Hybrid!

Excellent service from this dealership 5/5 recommended.

I'm totally satisfied with the service I got from Auto Nation Honda Costa Mesa. . I would highly recommend.

Service was really fast and Kathy was very friendly.

I have been a customer at Costa Mesa Honda for years - Kathy is my service advisor. I really appreciate the excellent customer service at Honda. The prices are also reasonable, which you cannot often say about car services. I love my beautiful 2015 CR-V and keep service up to date as I want to keep it as long as possible! When I call they immediately recognize my name and car and help me with whatever I need. I love Hondas and I highly recommend AutoNation Honda.

The staff is super attentive. Hazem Achouri was an amazing sales rep. Finance manager was super helpful as well. Great experience picking and receiving my Honda.

Very attentive going out to help you and explain what's the problem very good customer service lived it would take my vechile again

I leased CR-V from here. staff is really nice and helpful. Specifically Nader Attia and Omar Alamir

Been here 5 or 6 times for service since I bought my car here. Never had any issues, Christian is the best he always takes care of me!

Excellent service, quick and easy. Left my car in at 7am, picked up at lunch time ready and washed. Very convenient.

The dealership was cleanly and the staff were attentive and friendly. My appointment was fast and efficient. I was told how long it would take and it didn’t take a minute more which I truly appreciated. I love that they provide me with diagnostics after my visit to go over what they did and what to expect in the future.

Able to make an appointment online for the next day and was taken care of promptly upon arrival. They were able to fix my air conditioning all under warranty and provided a car wash.

Great and helpful service, no problems of any sort. I appreciate the respectful service.

Kathryn Miramatsu is an exemplary customer service representative. She was patient, caring and thorough in explaining the service given and the service needed for my car.

Quick service, friendly service writers. Chris was very helpful in servicing my car.

這個車行的每個員工態度都很好，很专業，在這裡买車很享受，有家的感覺，謝謝您們！

Great service Jose was absolutely great to work with

Lidio Vall went above and beyond to make sure I was taken care of. I dropped off my car and picked it up same day. They fixed whatever the issue was and I was on my way. Best service ever and Honda really took care of me. Thanks Lidio!!

Very good service!!

My service attendant was very professional. My service was completed in an appropriate time. My car was returned to me washed and ready to go. I'm very pleased with my experience at AutoNation Honda of Costa Mesa.

Thanks Katheryn for your excellent service always. Automation Honda exceed their customer service to provide the tools need It so I can continue with my work schedule without being compromised

Very impressive service. They fixed minor problems without extra charge.

They were very friendly and took care of everything I needed done in the time frame I was told it would be.

This dealership was so helpful and accommodating! It was truly as easy as walking in and walking out, thanks y'all, and thanks Omar 👍

THIS PLACE IS A SCAM!!! I purchased my Mazda here and brought it in for repairs to the oil pan back in June. My insurance covered it all but tell me why we’re in October now and they have yet to return me my vehicle. Michael, the rep handling this has been ignoring my multiple calls, giving me the run around about delays in parts with no ETA!!! I’m so frustrated, I just want my car back!

I was there for almost 4 hours waiting for check to print out.

My experience was great! I worked with Michael and he was very helpful and took the time to understand what issues I was having with the car. I wasn’t sure if they were going to be able to find the issue since my check engine light didn’t go on but they did. I’m so great full

They are very very friendly :)

I had an appt and was seen right away. Lidio helped me and was very friendly and explained everything to me as a new client. They serviced my car fast and gave me a text with any recommendations and prices. They even let me pick it up later in the evening after service dept closed to make it easier on me. Great experience I will be going back!

Quick process, friendly advisor, offered higher prices than other dealership, cleaned facility, and excellent services.

My salesman, Marcos was terrific. He took care of me from my first phone call all the way through post-sales communications. His boss, Erwin was good too - both had great communication and terrific attitudes, patience.

Lidio always makes service visits a pleasure. He is so organized and remembers the repair history so thoroughly. We always leave with confidence. And our car is 22 years old.

Daniel and Ryan are hand down professional. Thank you for them to work on a deal which benefit for the customer and dealer.

A fast hassle free transaction and a fair price for my vehicle. A+

Very good service. I always take my car to this dealer and Jose it’s very helpful thanks.

Good service!

Hazem, Kai, Omar and everyone at the dealership are the worst with customer service. Never buying a car from here again and not recommending the dealership to anyone. You can tell they don’t care about customers only the commission they get from selling you a car. Worst experience ever. Very difficult to communicate with the staff. They always have excuses and make empty promises. Hazem is the worst also Kai . Very stressful overall experience. If I could give it 0 stars I would.

Enjoy coming here for my maintenance check, I appreciate Jose for helping me out.

First of all this location had the car I was looking for. Second of all Alex treated me like a nephew. Great business along with professional people. Ryan in finance did everything in his power to get me the deal I was needing! I came in with a complicated credit record but between Alex and Ryan and the incredible crew at this location I was able to drive away with a car I have been looking for. It was a bit of a drive since I am in Riverside, but it was well worth it. Again thank you Alex for making me feel like family during the whole process of getting a car. This is the third time in my life I have purchased a vehicle and this time was the best.

Took a long time

Very polite and kind

great environment. great assistance. great service all around appreciate the time being there.

Excellent customer service! Went there for an oil change, it was done in a reasonable time!

- online setup process is very easy and simple. - facility is super clean, looks like a hotel. - timely repair - they also UBERed me back to my place while the car was fixed. - honestly, I was impressed with the final bill.. was pretty reasonable.

Helped in the fastest way possible.

Kathy is the best service person! She goes above and beyond to take care of her customers and make sure everything is done right. She works extra hard, even coming in on her day off to ensure the customer is happy and the service is done correctly. If I have to take my car in for service, I’m going to request Kathy EVERY time!

Outstanding customer service from start to finish! Their attention to detail is showcased by Catherine in the way she explains everything.

Habib from Costa Honda was very professional in selling me my previous owned Honda Clarity . I would recommend Habib to all to purchase a vehicle . SARGE

Great service. Took the time to understand my concern. And thankfully my concern was resolved.

I don’t like the fact that I can no longer directly reach the Dealer without going through your national directory system. This removed all personal interaction with your Dealer. Even when connected to the Dealer I got a message “all personnel are now busy.” I had to drive to the dealership to discuss my issue.

We had an excellent experience at Autonation Honda Costa Mesa. Melissa was very knowledgeable and friendly. She made our car buying experience enjoyable. Ryan in the finance department was helpful also. We would highly recommend buying a car from Autonation Honda Costa Mesa. We love our Honda Pilot.

The staff in this place are simply the best. Anytime I bring my cars here for service, I receive excellent services. Best dealership I have visited since moving to CALIFORNIA. I am currently bringing my next car in 2 days time for servicing. Hope I receive the same excellent service as in the past. I think this is my new location for car needs.

I thoroughly enjoyed my experience with Jose. He was delightful- professional and efficient. The service was completed in half the estimated time and I appreciated the free care wash.

awesome service experience . the whole staff takes care of business . i give it 5 stars .

Ludio always make sure to explain the cost for each service being done to my car and provides option to keep it down by suggesting which services are needed and which ones can be done on my next visit.

BEST DEALERSHIP EVER! NO PUSH SALES, NO HAGGLING,FAST PROCESS. IT TOOK ME ONLY ONE AND HALF HOUR IN AND OUT WITH MY NEW CAR. WOULD DEFINATELY COME AGIAN FOR MY NEXT CAR.

I brought my car in for routine maintenance. The employees were pleasant and business was quick. They offered complimentary water. I accidentally left my own water bottle there and it was returned with no issue.

Hazem was great! He really did get us great deal!

The team is very nice and friendly. Our agent/salesman is great! Very professional and got us an amazing deal, took our old car and we got a brand new 2023 Honda HR-V. Very pleased.

Michael (service advisor) was courteous and professional. All of the work was performed well. The dealership has a comfortable waiting area with places to work. I've been taking my Honda cars there since 2009 and have no complaints.

Good service!! Navy is a very good seller, thanks for everything

Friendly staff , very accomodating, great service..

I'm glad I came here for my first new car. Habib was an awesome salesperson. He explained all my options and was patient. Very kind and easy to work with. Omar in finance was great as well. No pressure to add anything i didn't feel comfortable with. I love love LOVE my new honda accord!!! Highly recommend this dealership and very lucky its close by.

Straight forward, honest vehicle purchase. No hidden fees. A very easy process. Highly recommend.

I really like the place and the service knows what they need to do for your car. LIDIO VALLE (1108) is a good person and really knows what you need for your car, excellent service!

Hazem was very helpful and always super quick to respond to all of my emails! He offered us the best deal on our new CR-V and our trade-in! It was a great experience overall and I wouldn't hesitate to do business with them again.

This spot is recommended for easy appointment. Fast service. Friendly people. The coffee is always a plus :)

Everyone here has been extremely helpful going above and beyond to help you and get you what you want or need

Great service and best prices

The service was great. I didn't expect a video shared by the actual expert for a recommended additional maintenance. This helped a lot. The location is a little confusing. That's the only reason for a minus.

Great service and wonderful customer service.

I brought my Clarity in for service this weekend, and, as always, service is fast and thorough. They clearly communicate what needs to be done versus what I can hold off on. I appreciate the honesty and professionalism.

Austin was very helpful in making our vehicle purchase as easy as possible as we were from out of state, even picked us up at the airport when we came to pickup the van. Much appreciated, excellent experience all around.

Fast, accurate service the first time! My service agent, Jose, was courteous, quick and showed me videos taken by the service tech of what needed to be don additionally, along with an estimate. Estimate was accurate, cost reasonable, got me on my way rapidly.

I always come to Auto Nation Costa Mesa. Their service is the best in all of Southern California. I recommend seeing Lidio, he is truly the best and always makes me feel like I am the only customer, although I know he is actually dealing with a bunch of other people at the same time. He always calls and breaks down any other maintenance/service issues and tells me the price to make sure I am okay with it for that visit. I would drive out of my way just to come to this location; taking my car to other Honda locations, Costa Mesa is just the best!

The need for a new car happened rather suddenly I was not prepared, and dreading the experience. The Auto Nation Honda folks were friendly and patient and answered all my questions. They were very up front and and there was no haggling and I feel like I got more car for my money there than I would have elsewhere. The experience was much easier than I expected!

The service dept was fast and friendly! Staff was very helpful and considerate. My car was serviced in a timely manner and i would recommend this dealership to anyone looking for a great deal!

Great staff, awesome service, and overall the best Honda dealership i ever been too! Pleasure doing business with!

We brought our car in for an AC issue this past Saturday. Lidio Valle provided us with excellent service and took care of this issue in an honest, fair, and prompt manner. Even though there are two Honda Dealers close to us, we will happily drive an hour to bring our car here for service in the future.

Hazem and Brandon are very accomodating and patient. They walked us through the process and made things less complicated for us. We left feeling good and confident about our purchase.

Good store overall. Good professional sales staff from bottom to top. The finance process had a small issue about how I wanted to pay for additional products and what was actually done.. Clarity of communication on both sides could’ve been better. Most important thing is the store worked with me to correct the problem! The overall experience at the store was good. I have the vehicle I wanted and so far the Honda ridgeline seems like a quality product.

Very honest and good price after checking so many places especially thanks to Nader and the seller team I recommend it for everyone who looking for good price

I had a great experience buying my Honda passport here I will recommend this dealer to my friends and family

Purchased vehicle with cash. Put me though very hard time with registering and titling. Also safety issues on vehicle. Poor inspection knowledge they have not noted issues on reports. And I had to go though many issues becoz they did mistake on registration that they will lie saying will take care. Never call back. Be were.

Convenient & no pressure additional sales bs.

nice friendly people fast service

The price at this dealer is unbeatable price compared to many other dealers in the region. Also, the customer service is very good and addresses all the questions that I have.

Courteous - prompt - simple & uncomplicated.

Service Advisors from Honda Costa Mesa are cool and very helpful especially Lidio Valle,He was my Advisor for almost 20 years and I was glad that I chose him coz he is a good person..Thank you..

It was an amazing experience, l met Lidio, he is a very nice guy and helpful. Thanks a lot.

These days every dealer, small or big, add $3,000-5,000 on top of the advertised selling price. Ocean Whittier Honda was actually the worst. They added $9,000 of "accessories" to add to the cost of a new 2022 Honda Civic LX which has a MSRP of $22,000. AutoNation Honda in Costa Mesa was the only one I found that had honest, upfront pricing. I got a great deal on a 2021 Civic and it was very easy. No haggling. Daniel Lockhart was very helpful. I've already told several people to go to AutoNation.

I bought a 2015 Accord when it was new. I also purchased some additional oil changes & tire rotations. They do a good job on that and wash the car. I like my usual service advisor, Kathy. I used to take car in every 5,000 miles. Now with Covid we don’t drive the car much so I take it in once per year even though it’s only at 2,000 miles. But I keep track of the car’s service with notes in my glove box. Kathy was busy so my new service advisor Derrick suggested I do a throttle body cleaning and change the brake fluid. My notes show I already did both of those devices not too long ago.

General Maintenance Service & Service Advisor, Derek, were great; However, the next day I noticed something scrapping the ground under my car. I brought the car back & Service Advisor John was rude and condescending. I took my car to Honda with no problems and received it back with a problem and then received extremely poor customer service to boot. I left a voicemail for the Service Manager, Danielle, the following day to discuss the experience and never received a return phone call. It’s so easy to remain professional, and this Service Department is lacking. Highly disappointing!

This location was awesome. My saleswoman was comprehensive & walked me through every step! Everyone else had great customer service, too.

On 2/13/22, my wife and I walked in to look at a 2015 CR-V out the door for $20,915.78 with all fees and taxes included except financing. Fouad was the car salesmen who helped us with details regarding the vehicle. Let me start by saying that Fouad was not familiar with the car. Then I pointed out some scratches on the outside door panel and I asked if we buy it, can he help with getting the car buffed and waxed to remove scratches on the house, and He responded “sure but not today because the service department is closed but you can bring it in and call.” The issue is he never gave me a name, number, or document stating that he was going to help. I asked him if he was a man of his word and he said yes, we shook hands. Then financing happened. We came in with a pre-approval with our credit Union but it was a little less than the total of the car. We wanted to purchase the car with zero down, so the financing department ran our credit to increase the limit. We got approved at 7.85% “supposedly” for $384/month for 68 months. I agreed to the number. Then he said he was going to get the car ready by washing it. When we were in the financing office, we were helped by Omar Alamir who appeared friendly but If you walk in to the dealership and go through financing with him, PLEASE READ ALL DOCUMENTS AND GRAB YOUR CALCULATOR AND DO YOUR MATH!! Please pay close attention. My wife and I started signing paperwork, when he started presenting us with warranties like Gap, extended warranties, etc. I told him I was not interested but to go ahead and show them to me. He showed them to me, and he asked if I was interested in Gap insurance and extended warranty, I told him no. He followed up by asking me that if he could get me the warranties and gap insurance for the same monthly payment, if I’d be okay with it, I said “sure but only if you’re not up charging me. I don’t want no hidden fees, no scams! Full transparency” and he said “of course” I said okay, let’s see the numbers. He said he was able to get me the extended warranty and gap insurance for $383/month for 68 months which was one dollar less per month than the original. This is when everything starts going downhill. Once we started filling the paperwork, I see the “Retail installment contract” document with all the itemized amounts of what we were paying, when I noticed that the interest rate was actually 2.49% and there was a $2,499 extended warranty and $749 gap insurance with the grand total for the car being $24,163!!! That’s WHEN I REALIZED THEY WERE TRYING TO DECEIVE ME!! I began breaking down the numbers and comparing them to the itemized original estimate. I point out the interest rate and the extended warranties, and I told him no to all warranties. I then told them the interest rate was a total lie and it was 2.49% but they were telling me all along that it was 7.85%. I got upset and I told Omar I didn’t want the warranty and I wanted the car for the original price I was given. Then Omar called another employee, I don’t remember the name but it was some Dorky Asian dude with glasses Who began trying to upsell me the extended warranties. I told him no! Once they realized I was upset and began calling them out on their lies, they decided to skip the warranties and sell me the car for the original price they gave me but this time only including the gap insurance. I finished all the paperwork and signed the deal. I told Omar in front of Fouad that he shook hands with me to fixing those scratches, and getting the passenger visor lights fixed along with a plastic that is hanging on passenger front door. Fouad said yes, I will, just call and we can set it up. I told Fouad that if he was a man of his word and he said “of course. I barely got the car two days ago, and I know I have the money-back guarantee for 5 days or 250 miles. My wife and I are considering on returning the vehicle. Would I return to this dealership to purchase a car… No! Would I recommend this dealership to others…. No!

the service manager Lidio del Valle is the greatest !!! his caring for my car was the best !!! i always count on him to fix whatever is wrong and to give me the best price.

Don’t let the rating fool you. Purchased a used car here with the promise of two keys. After paper work was signed they said oops there’s no second key, and nothing can be done. I asked the sales guy Foad he simply said “well what you gonna do about it?” “Great” customer service. Please reconsider and beware of the shady tactics.

Purchased a used Lexus which on paper said two keys available. Sales name Foad said it was with service and they don’t work Sunday. Trusted the guy and bought the car, afterwards he said there is no second key. I questioned him about lying to me, he said so what? Um what happened to the customer service? Now I’m wondering if other reviews are real.

AutoNation was great. They have no dealer markup, unlike their competitors. Once I had selected the car I wanted Nikki helped the deal go smoothly and quickly. I got what I wanted on my trade in. Who says it’s not a good time to buy a car. Thanks AutoNation

This was the first time here. I was having a recall service done. Eileen was very friendly, the service was done on time, and they washed my car before returning it to me. I even spoke to another customer who comes here from Los Angeles, because he says the service department is so great! I will return for future service needs.

5 Months ( 8/23/21) ago we purchased 2016 BMW X6 , sold by Daniel( would not recommend this guy,any problems,he will not help you, just tell you talk with the general manag or will not answer your calls at all). 4 months we didnt get title and registration, they was saying us some company they hired,they do paperwork, and you should receive soon, but finally nothing was done , they didnt do any paperwork, they just was lying to us,we was calling every day and finally they sent us title , we went to the DVM and register car, but they won't return us money back 290$ for the company who did paperwork ( they didn't do anything ) and registration/transfer/title fee 361$ ,they ignoring us, keep saying they will , but every day same story , General manager Gilbert is the worst person we ever met, he is lying over and over all the time. I would not recommend this dealership , Gilbert was yelling at my wife over the phone when we was trying to get some answers where is title , very rude person , they won't provide any phone number for customer compliance dep

I took my car there for the first time for service, staff was great (Eileen) and work done quickly.

AutoNation has always been helpful in making sure my service was efficient, necessary, and affordable. Jose helped me out last time, but all their service members are quick to respond and keep you updated.

Third time I have gone to this dealer! Love their service and willingness to help - Marcos in sales is a pleasure to work with, and Jason took care of my financing very professionally!

Purchased my car here and I always bring it back in case I need anything. Lidio is always who I go to. Super nice guy and always takes care of my vehicle.

I like how professional the team members are, they always do a good job and I'm not there waiting in line for a long time. They do a thorough job and makes me confident to bring my car back again for service.

Great mechanics, terrible customer service and terrible service management

Derrick did a great job. I watched him throughout the day and his attitude and approach make him well suited for the job he is doing. he is approachable, sincere, and committed. He represents the company well. Danielle, the service Manager was very helpful throughout the entire process.

Their customer service.

Austin was an absolute pleasure to work with - transparent, upfront, no BS. He was quick to communicate, respond, and update. He worked to get us fair and reasonable pricing. He was clear about next steps throughout the process, and was extremely friendly and cheerful in the in between moments. Would (and will) recommend Costa Mesa and Austin in particular to my network of future car buyers. It was worth the drive from Pasadena to work with this team. Paperwork was straightforward and fairly quick. The whole process took just a few hours and felt painless. We felt supported and not rushed during the whole process.

Austin was an absolute pleasure to work with - transparent, upfront, no BS. He was quick to communicate, respond, and update. He worked to get us fair and reasonable pricing. He was clear about next steps throughout the process, and was extremely friendly and cheerful in the in between moments. Would (and will) recommend Costa Mesa and Austin in particular to my network of future car buyers. It was worth the drive from Pasadena to work with this team. Paperwork was straightforward and fairly quick. The whole process took just a few hours and felt painless. We felt supported and not rushed during the whole process.

Austin was an absolute pleasure to work with - transparent, upfront, no BS. He was quick to communicate, respond, and update. He worked to get us fair and reasonable pricing. He was clear about next steps throughout the process, and was extremely friendly and cheerful in the in between moments. Would (and will) recommend Costa Mesa and Austin in particular to my network of future car buyers. It was worth the drive from Pasadena to work with this team. Paperwork was straightforward and fairly quick. The whole process took just a few hours and felt painless. We felt supported and not rushed during the whole process.

I've had my 2020 Honda Civic from AutoNation Honda Costa Mesa for right around a year now, and I've been very pleased with my all-around experience at this dealership. The sales/financing process were smooth, and not anything close to high-pressure. Cristian T. was a great salesperson to work with, in my experience. The service department is excellent, and I've particularly been impressed with Paula there. The location is convenient, off Harbor Blvd. very close to the 405 on/off ramp, and it's well-maintained. Great dealership all around!

Nice people, clean lounge, they do good work. I appreciate their service. Thank you.

Paula was very courteous and helpful and followed up on my calls

Jaimie and folks at Autonation was a pleasure to deal with. In this current market where inventory is low and dealers force unwanted options they made the process straightforward and honest. They explained that there is not a lot of wiggle room from msrp but that they won’t add any options that I didn’t want. I did shop around several dealers and got varying levels of runaround and dishonesty. This is why I chose to work with Jaimie and Autonation. Deciding on a car they made the process super easy. The car was delivered and they went over everything I needed to know about it. I will definitely work with Jaimie and Autonation again when I’m in the market for a new car.

it was an awesome experience, Habib and Omar were very helpful 👍👍👍👍👍👍

They are always so professional, efficient and get me out of there quickly. Thank you for the fast and friendly service!

Friendly and reasonable waiting time

I have been servicing my vehicle since I bought in 2017 and I’m satisfied for the job they have done on time. Recently I have replaced new battery price was not expensive .also have 3 years warranty . That’s good thing for me .

Courteous, professional representative explained clearly what needed to be done and associated charges. Gave me the option of waiting while work was accomplished.

The seller very nice help you try the best price . They do very fast and easy , you can call on phone ask the price estimate before come in

Took 2 days to get my check from autonation. When I complained about the time after an hour and a half the SECOND day( I was told 15-20 minutes), the sales lady disappeared and later a man stuck the check in my face and said ?here? and walked away.

Great service very fast and accomodating would recommend

Took my car in for their multi-point checkup and tire rotation. They were very friendly and helpful in every way. Unfortunately, there was a very long wait, but there always is. I always expect it, so took a book. Thanks, Honda!

Good, prompt help and very reasonable prices. I highly recommend bringing your Honda for service at Auto Nation. Thank you, Lidio, for taking good care of my Honda CR-V.

I emailed a couple times to make sure they had the exact car I wanted in stock. Came in, started paperwork within minutes, they had my new car out front all detailed and gassed up! It was a quick trip all in all. And I was very pleased. No one was pushy or annoying.

Went in for a warranty issue and problem was solved within hours. Great job

Daniel was amazing and helped work out a good deal to purchase my new honda civic

Service Writer Lidio Valle knows his stuff: Maintenance intervals, recall notices, and coupons. I've been a service customer at Autonation Honda for 18 years, in large part because of him.

Habib went beyond his call of duty to make sure our buying experience went smoothly. He was patience and helpful. Thank you!

My service specialist, Kathy, was so very friendly and efficient. She explained everything so clearly about what needed to be done on my CR-V for the recall.

I?m always impressed w Autonation CM. Kathryn is ultra smart, efficient and kind. I know she will take impeccable care of any and all services rendered. She is a great ambassador! Thank you Kathryn and Honda.

AutoNation Honda Costa Mesa has a wonderful customer service where they were not only kind, but was very understanding of the situation. Specifically, Kathryn Masamitsu provided excellent customer support and service when I had questions and concerns. I highly recommend AutoNation Hona Costa Mesa for not only a place with a great overall environment, but with an equally as great customer experience.

Derrick Tran is a very helpful and friendly advisor.

Good people, great customer service. I recommend Honda Costa Mesa

Took my Civilc in for a recall on the fuel pump. Kathy from the service department told me that it would take 3 hours. But, it only took them 2 hours. Their service department is really great. Always had a great experience with them.

So thankful to Honda Costa Mesa for making the process easy. They were so nice and easy to deal with

I sat there from 8:30am - 3:00 Pm and no one apprised me about what was taking so long!

Great service, no pressure, very knowledgeable would definitely recommend a visit

Derrick was courteous, professional and efficient. Met me at my appointed time and notified me when the job was done, he even had my car washed! Great customer service!

The team members were very professional and answer all our questions.

It was a very pleasant experience, the person who sold me the car, I believe her name was Nickie was patient, professional and kind. Very likable!! Also the person who helped me on the accounting/credit side was also very liable as well, the entire staff who provided assistance was fantastic. The commercials seen on TV are true statements on the kind of people you hire...all kind and very likable. It makes you want to do business with Honda.

Sales associate is knowledgeable, manager is willing to make a deal.. Honda CRV is a nice SUV, acceleration is fascinating and smooth.

We have leased and/or purchased Honda Pilots from Auto Nation Costa Mesa for more than 20 years. We will continue to do so if the finest service coordinator, Lidio Valle, is employed there. Lidio Valle is customer service personified! Lidio conitnues to make it his priority to know our cars and know what needs to be done to keep them in top running condition. His knowledge of Honda's procedures, services and values is so important to us and provides us security in knowing that our cars will be given the best service available!

Great service, thank you for your attention to detail.

Great service, no hassle, no typical dealer stuff. They made it simple and I left with a fantastic truck. Highly recommended for your next vehicle.

I was looking for a late model used car with adaptive cruise control. AutoNation Honda found a low mileage Civic that was coming off a 2 year lease that met my needs exactly. I enjoyed the no-pressure, no-negotiation pricing policy.

People were nice in the dealership. They offer you water when you seem like you need some. However, it might take some time for them to make their promise come true. 04/26/2021 new update about my purchase experience. I talked with the guy who sold me the car. I asked him if I could see their promise in action. Again, this time he told me no worries, he would call or text me about that problem. However. Almost a week later, I still got no call back and not nothing. and they even ignore my phone calls. It really surprised me. I was impressed by their customer service at the beginning before the purchase was made and the different customer service I have received after that. I would like to take a star off from this while I am waiting for their response. (-1 star each week until there aren't any stars).

The people at your dealer are very nice. They did not put pressure on the customer. I bought my new Honda Odessey 2002 at this dealer. Cristian is very nice. .... good customer service.

it was easy and hassle free. i didn't have much time and everyone was so accommodating. thanks so much!

Helpful and friendly. I was very impressed when they let me drive the car and show it to my husband before I had purchased it.

Alena is hands down amazing always helpful, good communication and makes the process easy.

I paid the price quoted on the internet without any surprises. The time needed from test drive to completion of paper work was a little over two hours, a record low over my 50 years of purchasing autos. Also, the sales rep, Jovan, was outstanding.

Habib was so helpful. The whole environment when walking into the center felt and was peaceful, layed back, no pressure. All employees seemed to look out for each other. Habib took the time to go over all the technological bells and whistles of the Honda CR-V. I would recommend this car dealership.

Experience was good I had a good credit score didn?t understand why with a credit score 802 it still would be hard to get someone to finance me with a low interest rate

Manny Avila was great! Just sent him my specs for a new pilot and he made me a great deal. Had the car ready when I showed up for a quick test drive and was out of there in less than two hours with my new SUV. I appreciated the fact that Manny was super chill and did not haggle with me at all. Probably the best car buying experience I’ve had.

Excellent service Lidio.👍🏼👍🏼👍🏼

The service rep (Lidio), as usual, was friendly, knowledgeable, reliable, honest and efficient. The service team seems to have done (another) good job on my CRV.

I will always recommend going to Jaysen whenever it comes to servicing your vehicle. As long as he’s there, I know I’m in great hands!

Very professional & give great customer service.

Great Service by Lidio Valle! ............................................................................................................................................................................................................................................

Took our car in for a couple recalls and to have something checked car was done just as they promised great service

Nader is a very professional sales person and he handle my need wisely

Negotiated the price of my vehicle by email. Came into the dealer to purchase the car and was out in 2 hours!

Great experience, and a free car wash! Especially impressed with service writer, Alexa Macdonald. She’s friendly, knowledgeable, professional and made my routine auto maintenance visit fun. I’ll be sure to request her next visit. My Honda HR-V is so reliable, most likely not until next routine visit.

Easy to schedule appt, easy drop-off, good communication and updates

Good customer service, easy buying process, clean facility, friendly staffs.

Excellent service from this dealer. My service rep, Kathy Masamitsu is the best!

Excelente servicio de personal

😀Great dealer, great car deal and wonderful people especially our sales person Jovan! We will be recommending this dealership to all our friends and family.

Kathy is very helpful and explained everything to me.

Always fast - always courteous. From my original purchase to every service since...thank you!

They made everything easy, simple and ear from the first minute

Had in easy well explained purchase at AutoNation awesome experience.

Great service from advisor Alena.

Excellent service ! Took my car for my first oil change and Alena Mc Donald was very friendly, helpful and knowledgeable. She is an asset to your Honda Team!

I purchased two vehicles from this dealer and I?m happy with the purchase it was easy and quick they provide great service and they are friendly.

always the best experience. there's a gentleman I believe his name is lito that is always there helping me with questions for maintenance of the car and is always really helpful. thank you

Excellent and caring service from Sergio and Lidio

you know I have been to a few dealers trough out the years and every one was kinda pushy not this one I said what I was looking for and they let me make my mind by my own.

Leasing a car is daunting at the best of times, doing it from the East coast prior to arriving in Ca during COVID - a real challenge. Hazem made it easy, one call to the dealer and within 30 minutes and 10 texts later the deal was done. Over the next 10 days Hazem kept in touch and the car was ready and waiting on my arrival in Costa Mesa. I cannot recommend Hazem and the AutoNation team enough as they made the entire car leasing process easy and by far the best experience I have ever encountered

It was really easy to schedule an appointment over the phone, and there was plenty of availability. Once I arrived, I was helped immediately. and the staff members were very friendly. They gave me an estimate as to what time my car would be ready and they were right on time. I will definitely go back the next time my car needs to be serviced.

One grows tired of surveys requests every time you receive service eg; medical, restaurants cars etc

Attractive and Reliable cars. AutoNation Honda in Costa Mesa takes excellent care of their buyers. Their service center is comfortable, and the integrity of their service staff is exceptional. Lidio Valle is the particular person I usually interface with when my cars are ready for their service. Professional and Personable. He is a valuable member of the team. Informative, no questions.

This dealership is top notch in everything but we especially appreciate the care and value provided by the service department. We've been well served for over ten years.

Very friendly girl named Alena (?) was most helpful and pleasant to work with.

Service was excellent and the whole process was quick and easy.

Love it!! The process was so easy and fast and the representative was super nice and helpful.

Nice place to come for an oil change they were very friendly and let me know what my car needs in the future and werent pushy like other places washed my car and got it back to me promptly without an appointment

Very courteous, friendly, efficient service. My car was washed afterwards, which was not done at the dealer where I bough my car and had it serviced previously. COVID protocols in place.

Excellent customer service. Friendly and helpful as well. Nice amenities.

Marcos did a great job helping my family out!!! Highly recommend this dealer and cars salesman.

I had the absolute pleasure oh having Alena Macdonald as my service rep. She took the time to explain everything to me, answered all my questions and felt like I could trust her on any recommendations. Plus she had a great positive attitude which was infectious, not to disregard the rest of the team everyone was great.

They were professional and friendly, and they did not try to up sell me!

Would recommend very professional 10/10 experience

I've been coming to Autonation honda Costa Mesa ever since we got our new odyssey 2 yrs ago. We've had to come in several times due to various issues, however, no matter what, Kathy M. always has a smile on her face. Kathy is the best service advisor in the world! The tech team also works very hard to try to resolve your auto issues, they are definitely the magic behind the curtain.

AutoNation Honda Costa Mesa is a must go to for your service needs. I would recommend this location to all my friends & family who have Hondas. I went and Lidio was my service advisor; he was kind, patient, and kept me informed every step of the process of where my car was in the body shop. If more employees were like him more people would want to actually take their car in to get serviced instead of waiting last minute. I had excellent customer service and they kept their facilities up to standard with sanitizing and enforcing mask wearing while providing hand sanitizer to all their guest.

I took my car in for my first oil change yesterday and had a great experience. My service rep was very nice and efficient and my car was ready as promised, as well as being washed for me.

E-mailed tons of dealerships and internet sales consultants for this specific car. This location ended up responding the most prompt relative to the other dealerships around me even stemming to Cerritos. On top of that, was extremely transparent with me and wasted no time. I believe I had emailed this specific dealership on a Saturday night and was driving around in my new car Sunday afternoon. Every single party involved from the internet sales consultant, sales manager and financial manager acted EXACTLY how I would have hoped. Pleasure doing business.

I recently purchased a vehicle from Nicky at Costa Mesa Honda. Process was easy and quick. I?m a happy customer!

I went in interested in two cars. The salesman noted that the Fuel Cell car I was considering for my 18 year old son might be a problem (where do you buy hydrogen?). He steered me to the Kia Soul, which is perfect for my son and he loves it!

My husband loves cars and wanted to see what was out there. He left and a few hours later had found a vehicle from Hazim. Our family has purchased or leased five cars from Hazim at AutoNation Honda Costa Mesa for three reasons: 1) Hazim is straightforward, friendly, knowledgeable and trust-worthy. He tells it to you straight and isn't trying to over-sell you. He wants to find you the right car for your family. 2) Hondas are great cars! They are stylish, have great features, fairly priced, and great quality. I've driven a few of them for over a decade with no issues. Every time a family member wants or needs a new car, we shop around at other brands but we also end up with another Honda. 3) AutoNation staff and service is great. Normally, I'd never recommend getting your vehicle serviced at a dealership for fear of high prices but AutoNation is reasonable, the repair team doesn't try to con you into extra services you don't need. They are quick, clean, and efficient. In short, by the end of the day, I’m driving a brand new hybrid. I love it! Go see Hazim for your vehicle needs! He's truly the best.

Habib conducted himself in a very knowledgeable and professional manners. I wanted to buy a Pilot and he promptly responded to my request and within the same day I was driving home in a new car.

Habib and the Sales Manager were straight up with us. No extra fees, add-ons, surprises, or pressure. We came prepared with our own financing option, which he could not match. Really appreciated the 5 day no-questions return window. COVID protocols were observed. We were in and out of there in 3 hours - most of that time was checking out and test driving the vehicle. The dealer came in super low on our trade-in value, but we knew what our rock-bottom acceptance price was. Once we agreed on the trade-in value, things went super easy. I would buy another car from Habib and AutoNation Honda Costa Mesa. Habib even gave us a business card and told us next time we stopped into to see him he would fill our car with gasoline for free.

I had to have some much needed work done to my CR-V. The work was done well and they even cleaned the outside and inside of the vehicle before I picked it up!

Friendly staff easily to deal with it they explain well they talk directly to the point

I have a 2001 Honda Civic which runs as well now as it did when I got it. I credit Lidio Valle for this. He came to Honda shortly after I purchased the car and has served both it and me ever since. He offers great service....often something as simple as checking with the mechanics on progress, ALWAYS there to meet me at the appointed time, carefully goes over the work required. AND here is something many advisors don’t do: tells me when work is NOT required. On several occasions I’ve been worried about brakes or tires, and Lidio has said, “Dont worry about them...you’ve got 6 months at least!” I think that probably convinced me of his reliability more than anything. I think I’m like many women. I want to be able to have A perfectly running car without thinking about it myself. That is possible with Lidio Jan Fisher

We all are different, thus how we deal are different. After I saw CRV-Hybrid, I knew what I want and how I want it. Quick and easy! My girl, sales manager Aimee did that. She did not waste my time, and cut to the chase that is exactly how I wanted to get my car. All personnel were professional and courteous. I highly recommend AutoNation Honda to get your next new/used car. Do your homework, and know your numbers, then they will work with you! Now, I look forward to a long term dealer-client relationship with them :)

No comment. Too many twist and turn to get a good deal out or them. Not very good with covid preventing.

Kathy is the best. She went above and beyond to help me

Appointment was made and upon arrival they knew who I was and acknowledged me by name. Good service and very friendly..

Great customer service! Thank you Lidio Valle and Team! I would recommend Auto Nation Honda Costa Mesa!

I may have dealt with the only honest and straightforward salesman in the car industry. When I arrived, the car was priced higher, and before I said anything (in my mind, "here we go") the salesman said, oh, that's not the price we discussed on the phone. "You get the Black Friday special so the price...." was exactly what I'd found online and had discussed by phone. Here is an example of how honest this guy was. After the sale, he saw me floundering in the car. He came back, AFTER the sale, asked what was happening and spent another 15 minutes to go over all the "fancy" car settings, set my phone to the car and the various ways of connecting it. I've never had the sales person come back after the sale to help, ever. I will come to buy a new car every year here, to this AutoNation at Costa Mesa even though it's 2.5 hour away because today, this is the only new car dealership I trust.

Alena was assigned to me when I needed work done on my car. She has remarkable customer service. She went above and beyond to assist me from beginning to end. Honda is lucky to have her as their employee.

My experience was excellent while my car was being repaired, they even gave me a loaner car for those hours. Lidio was great, thank you.

Christian was superb and professional throughout the entire process. He even called me when he was off just to let me know that he was off. Experience was excellent will recommend family and friends here!

they were very efficient and helpful explaining all the features

Shayan in particular was excellent to work with. He was straightforward, courteous and found us the car we were looking for. I'd recommend you specifically look for him when buying a vehicle.

Great customer service, was in and out with no hassles. Highly recommended!

sold my Dark Candy Apple metallic Red Mustang 2008 .

Worked w/ Kathryn. It was awesome and fast. No one was really there on a Saturday. Love coming back here

I bought my car in 2018 and the front fender has been popping out... I have brought it in many times for service and they still haven?t fixed it! They have had many opportunities and failed at least once. They are the worst.

Amazing and quick experience. Loved my service attendant, Lidio. He made the process easy.

I’ve been here a few times for some maintenance on my car and everyone is always friendly and ready to help. The quality of work performed is always great and everything is handled then and there with no problems.

Lidio provided great customer service. He followed up with me to apologize that the service took longer than expected. I appreciated the service he provided.

Not impressed with our sales person at all. Bought a lease return and tried giving us only one key. Told us that’s all that was returned, like they didn’t charge them for the missing key? Give me a break! Then told us we could turn it into our insurance (& pretend WE lost it -fraud). Had to wait an extra hour while we waited for another key to be coded & cut. Has to cost at least $400 retail that they wanted to pass onto me.

Came in for routine maintenance. Upon arrival I was greeted by Lidio, he was very friendly and informative. I relaxed in the waiting area and enjoyed a hot cup of coffee. The job was completed thoroughly. I got my oil changed air filter replaced and my tired repaired because I had no idea that there was a nail in it. Over all a great experience.

Came in for routine maintenance. Upon arrival I was greeted by Lidio, he was very friendly and informative. I relaxed in the waiting area and enjoyed a hot cup of coffee. The job was completed thoroughly. I got my oil changed air filter replaced and my tired repaired because I had no idea that there was a nail in it. Over all a great experience.

The customer service has always been outstanding. Lidio Valle answers your questions honestly.

Found the Accord Hybrid I wanted on Edmunds at. AutoNation Honda Costa Mesa. The salesperson Nader Attia was awesome to work with and made the purchase easier. Took a little longer than expected to finalize the paperwork as the dealership was very busy that day. All in all a pleasant experience.

The salesperson went above and beyond in every aspect

Have used this dealer for 30 years with multiple cars and always received excellent service and lease experience

Good and fast service. I purchased and serviced 4 Hondas there.

Great service. Facility was very clean, spotless to be exact! Lidio V. was super attentive and answered all my questions. I will definitely come back.

I had taken the car in the other day since their had been an issue with the car AC system. They took the car in and let know they would run a diagnostic on it to pin point the issue , since it could be a could factors. The service rep was really helpful explaining the issue with the AC and options that could happen. Left the car at the dealership and would get call back with updates. Got the car back and it’s working just fine. Really happy with the service and attention that was giving

I had a great experience at AutoNation Honda Costa Mesa

After being rejected by three other repair shops, AutoNation Honda Costa Mesa agreed to fix my '86 Honda. The service people were friendly and helpful and my old car is running great.

Daniel...is the best Manager. He truly cares. And Lideo is the best SERVICE Advisor. I have been going there for over 20 years and Lideo takes care of me. He answers,all my questions and takes care of all my concerns. I appreciate Lideo and Daniel. They will always go the extra mile. Thank you. I have bought 4 Hondas over the years. And Automation Honda Costa Mesa has been my go to place. And Lideo is my go to person. Thank you Lideo and Daniel for being there for me. I trust you guys...thank you.💙Cindy....

Its very good experience to buy new car with Auto nation. I specially thanks to Hamid who help in this purchase.

I am happy with my last visit for service with Jose.

Very punctual and efficient

My service consultant was Lidio. As usual he provided great service. Lidio and I have known each other for many years, and he has always provided a great level of service.

Price was as stated in email and better than any other price I found, including True Car. In and out of the dealership in 1.5 hours. I worked with Nicole who was great. I have purchased six Hondas from this dealership and would not go anywhere else.

I worked with Kathy on my past visit. She was great at keeping me posted via text. She also called when the mechanic suggested an additional repair. Overall great experience.

Tengo años haciendo negocios con Honda en Costa Mesa, siempre me atiende Lidio y todo muy bien un profesional de primera

Lidio, the Service Advisor, was very calm and helpful when I needed Honda AutoNation to reassess work done by AAA tow truck drivers. They also confirmed my concerns. Thank you!

I love working with this dealership on my Honda’s maintenance/repairs. Prices are comparable to other places and service is great!

I was encouraged to purchase my new car at AutoNation by a friend, Felipe Rosas, who is employed at AutoNation as a Mechanic. He helped me see the benefits of Honda, vs Ford as my next purchase. He also introduced me to the salesman, Marcos, who did an excellent job outlining the various features of the different models of Accord I was considering. Amy, the Sales Manager, was also warm and welcoming, and provided her assistance as needed. Overall, a very positive experience.

First time I bought a new Honda CR-V EX-L at AutoNation which was referred by Costco auto program. I’m happily satisfied to have a discount price offered by Costco and got the car color per my request. The sale guy was so nice, helpful and meticulously explained all safety features to us. I recommend my friends and family’s members come to AutoNation to buy new cars.

The experience was very easy and relaxing and I would definitely go back

Christian, the sales rep, and the team at Honda Auto Nation CM made my car buying experience a pleasant one in these three ways. Real: When dealing with a person you have never met before to buy a vehicle, you need to have a level of trust. Without it you may question if it was the right decision afterwards. With Christian I had that trust. No pretense, no vanity, and no superficial behavior at all. Personal: Christian listened to what I was looking for and helped narrow the field of vehicles very quickly. His experience was clearly seen by knowing what I wanted with only a brief conversation. Once knowing, I test drove the vehicle and then sat down to fine tune my choice. Cost to value, color, and options were clearly communicated. The car I purchased, the hybrid accord, was my personal choice. The choice was freely made. Christian facilitated this choice by giving me the necessary knowledge to make an informed decision and therefore confidence in my decision . The car was the car I wanted, not the car he wanted me to have. The service he provided was personal in the best possible way. That is, the vehicle I drove off in was a reflection of my personality. Efficient: No man stands alone. It took the team at Honda Auto Nation to make my purchase a reality that day. The car I desired was not on the lot and I was limited on time. The behind the scenes effort to locate the vehicle I wanted and have it for me the following day was incredible. Especially in light of the fact that it was a 2020 Hybrid, late in the season, and the whole Covid thing going on. But they made it happen! Christian and the other associates were constantly updating me while the process was taking place. Additionally, the finance person was efficient as well. Knowing my limited time schedule, he explained the need for an extended warranty, answered my questions, and got me financed. No high pressure sales on his end of things, just efficiency. A couple of side notes: First. I waited to write my review until all the details of my buying experience were completed. Follow through is important. Minor details were quickly handled. Second. The facility was spotless, restrooms were clean, loved the coffee and pens. Thank you Costa Mesa Honda. I heard you were a great place to buy a car. Now I know it through experience.

Excellent and prompt service, courteous staff, and waiting room in the facility is clean.

Great service! Very helpful, informative and prompt. Thanks

We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that streamlined the car buying process and minimized all the haggling of a traditional car buying. After checking with numerous dealerships, we decided to go with Autonation Costa Mesa Honda, a Costco recommendation. We couldn't be happier with our decision. First, Habib and his team worked with us to meet at a price we both agreed on. Second, the customer service was second to none. They were very considerate of our time and even though they didn't have our preferred color in stock, they picked it up from another dealership over 100 miles away. Upon our arrival, each staff member we spoke with over the phone or email, came out to greet us - including Aimee, Habib, and even the General Manager, Brian. All of the staff were friendly and professional. Aimee expedited the process so that the car would be delivered around the time we were finishing up signing the docs. We only had to wait 20 min and that's because they wanted to inspect and wash the car before handing us the keys. Manuel in finance was quick with the docs and made sure to answer all our questions and did not try to oversell us with other items. This dealership is the true epitome of "Helpful Honda Dealer". I would recommend them to anyone and everyone. They don't waste your time and understand your needs. I love my new Honda and couldn't be happier with my experience with Habib and his team!

We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that streamlined the car buying process and minimized all the haggling of a traditional car buying. After checking with numerous dealerships, we decided to go with Autonation Costa Mesa Honda, a Costco recommendation. We couldn't be happier with our decision. First, Habib and his team worked with us to meet at a price we both agreed on. Second, the customer service was second to none. They were very considerate of our time and even though they didn't have our preferred color in stock, they picked it up from another dealership over 100 miles away. Upon our arrival, each staff member we spoke with over the phone or email, came out to greet us - including Aimee, Habib, and even the General Manager, Brian. All of the staff were friendly and professional. Aimee expedited the process so that the car would be delivered around the time we were finishing up signing the docs. We only had to wait 20 min and that's because they wanted to inspect and wash the car before handing us the keys. Manuel in finance was quick with the docs and made sure to answer all our questions and did not try to oversell us with other items. This dealership is the true epitome of "Helpful Honda Dealer". I would recommend them to anyone and everyone. They don't waste your time and understand your needs. I love my new Honda and couldn't be happier with my experience with Habib and his team!

I researched cars on Edmunds and then contacted the dealer. I spoke with Jonathan who confirmed they had the car I wanted at the Edmunds price. I went to the dealership and bought the car. I was in and out in less than 90 minutes! Super easy transaction and I paid exactly what I was told I would pay. Highly recommend Jonathan and would definitely return to purchase another car here.

good service, good job. am happy with the yearly maintenance work their personnel do on my car. courteous people. prompt service ♥.

Great, fast service and reasonably priced. Lidio has always been very professional, friendly, and courteous. He provides information about your car and explains the results well. We always use Honda Costa Mesa for all our vehicle needs!

I had a quick response to my inquiry. Sales Rep followed up with me in a very kind, respectful and pleasant service. I liked her honesty and the not going around. I loved it !

Worst experience I have ever had purchasing a vehicle. Was paying with cashiers check no financing and yet they ran my credit unauthorized. Car was not ready nor had it been serviced or cleaned, it took over 4 hours to just sign paperwork and get everything processed and the vehicle will still not be ready for 2 days. Completely unorganized and in professional. Never again

Everything was just fine . Service was On time , waiting room was clean and neat , price was excellent . Online appointment was easy to set up.